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Drata has been instrumental in getting our company ISO certified!
What do you like best about the product?
Using Drata has been an outstanding experience. The platform is incredibly user-friendly, and their 24/7 support makes navigating compliance straightforward. When I started my project, I had minimal knowledge about data security and relevant frameworks. Thanks to Drata’s comprehensive resources, I was able to educate myself more effectively than any book or course could have managed. The information is presented in layman’s terms, making it accessible to everyone. I highly recommend Drata to anyone looking to enhance their security measures.
What do you dislike about the product?
Honestly there isn't anything to dislike
What problems is the product solving and how is that benefiting you?
Our company aimed to achieve ISO certification, but we lacked an in-house legal team and a data privacy officer. Drata's user-friendly platform and extensive resources addressed both of these challenges, enabling us to pass our initial certification with flying colors.
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Great customer service and features that solve real-world problems.
What do you like best about the product?
Amazing product and customer service. The best feature are it's customizable cross-map that can go in-depth and assign tasks.
What do you dislike about the product?
It's a good product. The dislike would be probably more investment into the User Experience.
What problems is the product solving and how is that benefiting you?
Agile compliance.
The Drata platform is instrumental in our ability to maintain our security posture.
What do you like best about the product?
As we started our journey for SOC 2 and ISO certification, having policy templates at our fingertips expedited the process of compliance. In additional, the realtime monitoring of our posture and security controls is invaluable.
What do you dislike about the product?
There is nothing in Drata that would be considered disliked. Every feature, whether we leverage said feature or not, is or will be valuable at some point.
What problems is the product solving and how is that benefiting you?
Drata is part of 3 pillars that we leverage in security and compliance. Drata is the security automation platform, our partner Rhyemetic is our vCISO and other partner Insight Assurance is our auditor. Having all three of those componants allows us to convey our dedication to compliance to our existing and prospective customers.
Easy to use product and great customer experience
What do you like best about the product?
Drata takes away the worry about making sure you have not forgotten any compliance task that needs to get done in your audit window. Additionall it has a great team of customer success people (ours was Elizabeth John) and if you ever have a specific question for an auditor, they have a team available that you can chat with at anytime to answer your questions quickly.
What do you dislike about the product?
It needs to have a way to automatically watermark reports in Trust Center for specific users.
What problems is the product solving and how is that benefiting you?
Ensuring we obtained and continue to maintain our SOC 2 Type II certification.
Great product and team = great overall experience
What do you like best about the product?
Drata takes the pain out of the compliance process by tapping into our existing systems and offering detailed insights into our compliance status. They have a wonderful customer success team that is both knowledgeable and helpful. Additionally, the support team available through the in-platform chat is extremely responsive and well-informed. As someone who had never managed a compliance project before, I was initially apprehensive. However, Drata's system and support has made the entire process seamless and worry-free.
What do you dislike about the product?
When starting my only worry was that the CS team were based in the US so not in my timezone. However, they have recentlt launched their UK team and I now have a UK-based CS manager 👍🏼
What problems is the product solving and how is that benefiting you?
The Drata platform benefits us by significantly reducing the time and effort required to achieve and maintain compliance. The knowledgeable and responsive customer success and support teams further enhance our experience, ensuring that any issues or questions are promptly addressed. For someone like me, who had no prior experience with compliance projects, Drata's user-friendly system and excellent support have made the process straightforward and stress-free.
Compliance Guidance Made Easy
What do you like best about the product?
Breaks down the monumental task of SOC 2 compliance into smaller, easily understood pieces. And for what you don't understand, there's a great CS team and a large amount of literature from Drata that explains things for you. Having monitoring support for popular 3rd party applications also makes implementation a breaze across your many platforms.
What do you dislike about the product?
Lack of audit trails in certain parts of the platform. An example being the Risk Assessment hub.
What problems is the product solving and how is that benefiting you?
Monitoring and preparation for a SOC 2 audit.
Excellence: Your Comprehensive Partner in SOC 2 Compliance
What do you like best about the product?
Our Customer Success Manager, Craig M. lives up to his title.
He is focused on our success and guides us with every step ensuring we are following best practices, staying focused on the proper elements at the right time, and continually informs us if any changes need to be made along the way.
Drata is a well thought out platform and easy to use. The integrations with other platforms has been well documented makeing the setup flawless.
When I've had questions I've reached out to their support team and without fail they quickly assist and get me exactly what is needed to keep me progressing forward.
I use the platform on a daily basis and truly makes going through this process much better.
He is focused on our success and guides us with every step ensuring we are following best practices, staying focused on the proper elements at the right time, and continually informs us if any changes need to be made along the way.
Drata is a well thought out platform and easy to use. The integrations with other platforms has been well documented makeing the setup flawless.
When I've had questions I've reached out to their support team and without fail they quickly assist and get me exactly what is needed to keep me progressing forward.
I use the platform on a daily basis and truly makes going through this process much better.
What do you dislike about the product?
I've been using the Drata platform for several months and have yet to have find anything that has been a pain point.
What problems is the product solving and how is that benefiting you?
Drata is helping to identify areas we need to address to meet security compliance.
Drata for ISO 27001:2022
What do you like best about the product?
With Drata I was able to update our ISO 27001:2013 to 2022 in just a few months. The policy templates and the ability to import existing policies made this very efficient.
What do you dislike about the product?
Drata is still a new service. They have developed compliance automation and automated data ingestion for a large number of SaaS providers, but still have a long liist of providers to integrate.
What problems is the product solving and how is that benefiting you?
For SaaS native companies certified under ISO 27001 ad SOC2, Drata saves hundreds of hours preparing the Information Management systems. Creation and Editing of Policies are facilitated by the template documents provided. The service provides expert help from systems and compliance experts. Our success manager was exceptional. Elizabeth kept the goals for configuration organized for us like a project manager, she showed us tips and tricks withh the expertise of a systems admin, her recomendations and advice helped us to achive an ISO audit with No Major and No Minor findings meeting the new 2022 standard. The integration with our Auditors (A-Line) allowed Drata to host the audit and for the Auditors to use the Drata tools. This was a great time and cost savings.
Risk management, Vendor management, Asset management and Tust center services that allow us to share our public facing compliance documents with current and potential customers, are all integrated into Drata.
Our Mac fleet is monitored for compliance continuously. Configuration and patching tests run daily. Policy attestations are requested directly to the users when channges are made. Users know about the changes when they are completed and can read and attest directly from the service.
Risk management, Vendor management, Asset management and Tust center services that allow us to share our public facing compliance documents with current and potential customers, are all integrated into Drata.
Our Mac fleet is monitored for compliance continuously. Configuration and patching tests run daily. Policy attestations are requested directly to the users when channges are made. Users know about the changes when they are completed and can read and attest directly from the service.
Vastly different experience!
What do you like best about the product?
Everything works as expected, and the team delivers.
What do you dislike about the product?
I can't think of anything negative to say.
What problems is the product solving and how is that benefiting you?
Drata effectively handles everything we need to run our compliance efforts, it also effectively shines a light on those areas of security that need more attention. Most importantly, our team finds it helpful and we can rely on it working as expected. We also have stellar support from the team to ensure we have all the bits and pieces we need to make our auditor happy.
Amazing Support and Relationship Management
What do you like best about the product?
Comprehensive: Risk register, vendor management, compliance frameworks, stellar support bot and human support, excellent customer success manager (Mike Mechling).
As we onboarded the team from drata were not just saying that they were committed to us, they were actually committed and made sure we onboarded with significant ease.
As we work with our audit team for SOC and ISO, we did encounter a few elements on the controls to help indicate if something or was not complete.vThese were UX elements and our customer success manager spent the time to document and ingrst that feedback.
We also integrated to our various systems for HR, IT and other systems without much difficulty.
As we onboarded the team from drata were not just saying that they were committed to us, they were actually committed and made sure we onboarded with significant ease.
As we work with our audit team for SOC and ISO, we did encounter a few elements on the controls to help indicate if something or was not complete.vThese were UX elements and our customer success manager spent the time to document and ingrst that feedback.
We also integrated to our various systems for HR, IT and other systems without much difficulty.
What do you dislike about the product?
Its a really good GRC platform. There is nothing to highlight as truly deficient.
What problems is the product solving and how is that benefiting you?
compliance management and reporting
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