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External reviews

403 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Reduces the workload of a small team & good customer support while onboarding

  • November 17, 2022
  • Review verified by G2

What do you like best about the product?
Easy to use. Good documentation. Good Customer Support. Exhaustive.
What do you dislike about the product?
Expensive. Needs work for more complex data sources. Doesnt pull all data from sources such as Drip & Intercom
What problems is the product solving and how is that benefiting you?
Data extraction from varied number of sources


    Financial Services

Easy onboarding, great documentation and toolkit for a decent price

  • November 17, 2022
  • Review verified by G2

What do you like best about the product?
Fivetran maybe has fewer connectors than some other prividers but quality and easy is what we value the most. Their support for dbt transformers and pricing is what made us choose fivetran.

Additionally on dbt - I don't really know any other provider who is hosting dbt for you as usually its your problem how/where to host, plus templates fivetran opensourced are top notch!
What do you dislike about the product?
Interface could be buggy time to time - blank white page or when you try to inspect dbt tree hence it's still in beta and doesn't happen often
What problems is the product solving and how is that benefiting you?
Marketing Data aggregation from various sources and transformations to later be used in dashboarding


    jacob N.

Fine product, complex costing, terrible treatment.

  • November 14, 2022
  • Review verified by G2

What do you like best about the product?
I used their netsuite connector to move data to databricks. Their integrations work fine and were easy to setup. You can choose how frequent you want the data to be synced and its easy to add new tables.
What do you dislike about the product?
I have been using Fivetran for three months now and have been through 3 Account managers (Due to restructuring). My current manager tricked me into an annual contract by promising me discounts which were never applied. The costing is calculated based on Monthly Active Rows, which non of to account managers understood and could warn / provide feedback on expensive tables like transactionaccountingline table (non-incremental) which is necessary for Netsuite and also part of Fivetran's official dbt models. Overall its been a turbulent experience leaving me to write this review suggesting to look into other vendors.
What problems is the product solving and how is that benefiting you?
ELT, Fivetran like many other companies are trying the manage the complex engineering of ELT. This idea is nice as companies can focus on what is important and not spend a lot of time doing data engineering.


    Stuart D.

The ONLY solution for Microsoft SQL Integrations

  • November 08, 2022
  • Review verified by G2

What do you like best about the product?
Super simple to set up and manage in comparison with other products on the market. FiveTran also gives complete control over what data is needed and how it is transformed into the new location.
What do you dislike about the product?
Better integrations with other platforms such as Pipedrive.
What problems is the product solving and how is that benefiting you?
We needed Microsoft SQL data migrated into a data warehouse. Fivetran has been the most accessible and affordable option to allow us to do this regularly without any issues.


    Andrew J.

A third party product for ETL data ingestion

  • November 03, 2022
  • Review verified by G2

What do you like best about the product?
Fivetran is a great alternative to the previous inhouse built platforms we use. Fivetran allows us to stand up new vendors in a day rather than weeks, allowing us to test many platforms and continue growing our options.
What do you dislike about the product?
I dislike the support system of Fivetran, which is not as developed as other platforms such as Hightouch. These platforms are in the same space and offer different products, but Hightouch offers much stronger customer support in my experience.
What problems is the product solving and how is that benefiting you?
Fivetran is solving the issue of data ingestion via ETL for us. This allows us to bring marketing data in from vendors like Google and Facebook and then use the TOF data in our analysis in order to drive higher performance.


    Shazal G.

Fast, secure and the support is incredible!

  • August 30, 2022
  • Review verified by G2

What do you like best about the product?
It just works! Easy to setup an account, setup a source and a destination (given you have all proper accesses), and data just flows into a usable data model. Takes hours off from ETL developers so that they can focus on the "T". No need for a developer to go through days of reading documentation, testing integrations, transforming the data, etc.
What do you dislike about the product?
Missing sources from our pool of applications and the turnaround time to get access to a new source is very slow. The community voting system is great but this still means that I need to have a developer take weeks to integrate raw data from these missing sources.
What problems is the product solving and how is that benefiting you?
Fast data integration allows us to work on data models and transformations more quicker.


    Food & Beverages

Good

  • August 25, 2022
  • Review verified by G2

What do you like best about the product?
Very easy to use and get started on building out ETL framework.
What do you dislike about the product?
Needs more connectors, and even setting up simple REST APIs is complicated.
What problems is the product solving and how is that benefiting you?
No data engineering team required, lots of pipelines are plug/play


    Xavier S.

Great for mature tech stacks and startups alike

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
ease of use, plug and play, detail of schemas, pre-built dbt packages
What do you dislike about the product?
Pricing is excessively expensive, it is based on volume rather than value. Some datasets are high volume low value and vice versa. We are not willing to spend so much money for low value high volume sets
What problems is the product solving and how is that benefiting you?
Connectors between data sources and warehouse, e.g. Jira, Github etc


    Information Technology and Services

Big time saver, lots of well built integrations

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Fivetran is a "set it and forget it" product. It has saved our team countless hours of connecting data sources to our data warehouse and allows a large degree of flexibility in the schema.
What do you dislike about the product?
I don't have many complaints about fivetran. It's a bit expensive, but worth it to our team.
What problems is the product solving and how is that benefiting you?
Getting data from various data sources into our data warehouse for our data science team to analyze.


    Apparel & Fashion

Straight forward, intuitive and incredibly useful

  • August 24, 2022
  • Review verified by G2

What do you like best about the product?
I like the fact that no backend is needed in order to set it up. Postman, Curl, VS code all goes out the window when using Fivetran. Huge reduction of time spent setting up scheduled API and database connections. Saves a lot of time for a company like ours that doesn't have an IT department but still want real time performance dashboards.
What do you dislike about the product?
The premade reports are somewhat inconsistent over connectors. Would like a variable overview description for each connectors and use predefined metrics similarly to looker.
What problems is the product solving and how is that benefiting you?
Real time updates across all systems and a great overview of company performance. The most important thing is that we have all our data in one place (BQ) for AD HOC, dashboards, analysis, forecast etc... Before Fivetran we had data in all places and general overview and security were very low or not nonexistent. Today everything is automatic, simple and easy.