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Excellent Service!
What do you like best about the product?
Thoropass Staff were able to work with us to guide our growing company through the SOC 2 Type 1 Process to help us acheive a completed Audit by our tight deadline. Their staff were friendly, responsive, professional, and very competent. Thank you very much, Thoropass!
What do you dislike about the product?
There were a few times when the site was marginally slow, but it wasn't a very big deal. It was easy to work around.
What problems is the product solving and how is that benefiting you?
We needed to complete a SOC 2 Type 1 Authorization within a tight deadline, and their system and team guided us through the process.
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Compliance simplified
What do you like best about the product?
Thoropass provides an easy-to-use portal, well-architected policies and procedures, and an excellent success plan that makes adoption and maintenance easy. The success team is quick to address questions and provide documentation to help with education and navigating compliance.
Thoropass has become our main portal for all compliance documentation and training, they even helps with our on boarding and off-boarding checklists.
Thoropass has become our main portal for all compliance documentation and training, they even helps with our on boarding and off-boarding checklists.
What do you dislike about the product?
Downsides are occasional integration breaks between systems that require reauthentication.
What problems is the product solving and how is that benefiting you?
Thoropass provides consistency in our process managment and eases our system audits. As a compliance partner, they are instrumental in validating our commitment to customers in data security.
Seamless SOC 1 Audit Experience with Outstanding Support!
What do you like best about the product?
Thoropass provided an intuitive platform that streamlined our SOC 1 Type 1 audit process, with standout features like the Road Map, Policy Management and Task Assignments that kept us organized and on track. The exceptional support from their Customer Success Manager, Victoria Chervinska, made the entire experience efficient and stress-free.
What do you dislike about the product?
Honestly, we didn’t encounter anything negative during our experience with Thoropass. The platform exceeded our expectations, and the support we received was great.
What problems is the product solving and how is that benefiting you?
Thoropass solved the complexities of our SOC 1 Type 1 audit by providing an intuitive platform with features like Tasks, the Road Map, and Policy Acknowledgments. These tools streamlined compliance efforts, kept our team aligned, and made managing the audit process efficient and stress-free.
Communicative and knowledgeable
What do you like best about the product?
What I like most about Thoropass is the ease and timeliness of communication. The team that has been assigned to our organization is always responsive and helpful.
What do you dislike about the product?
We haven't noticed any downsides. There are features that could be more fleshed out but that is a matter of time.
What problems is the product solving and how is that benefiting you?
We are conducting SOC and HITRUST audits. The Thoropass platform has made it easy to keep track of all our documents and evidence.
SOC2 Compliance Made as Easy as Possible
What do you like best about the product?
I appreciated having the Thoropass portal as a centralized repository to store all of our documentation. It also served as a guide to ensure we completed everything necessary in a timely manner. Having a personal contact to meet with regularly was also very helpful. RJ and Ritu were always available to address any questions we had along the way.
What do you dislike about the product?
I felt the tasking and notifications area of the portal could be more robust. However, they are planning an update to enhance those features soon.
What problems is the product solving and how is that benefiting you?
We engaged Thoropass to help us prepare for an AICPA System and Organization Control 2 (SOC 2), Type 1 audit for the Security and Availability Trust Services Criteria. This includes conducting a gap assessment and ordering a remediation plan
consisting of policies, procedures, management practices, and required controls to satisfy the requirements of an audit. Essentially, they are helping us streamline the process of obtaining our SOC 2 Type 2 certification.
consisting of policies, procedures, management practices, and required controls to satisfy the requirements of an audit. Essentially, they are helping us streamline the process of obtaining our SOC 2 Type 2 certification.
Great Help for SOC2 Audits
What do you like best about the product?
Great Partners to help with SOC2 Audit. They guide us & help us to prepare required processes. Guided us to prepare the documentation & collect proofs of same.
What do you dislike about the product?
Nothing as such required to improve further
What problems is the product solving and how is that benefiting you?
We want to imporve Security & processes for our different products. It helped to achieve the same.
Thorough platform for security audit & compliance.
What do you like best about the product?
Thorough and helfpul platform to pass necessary certifications. Very good examples, templates, and FAQ to properly prepare for the journey through the compliance "jungles". Their customer support are bery responsive and helpful.
What do you dislike about the product?
It's not a big issue, but for the sake of improvement I need to mention that "document editor" sometimes "reverts" your last changes and makes you feel nervous. But when you refresh the page - everything is fine.
What problems is the product solving and how is that benefiting you?
We needed to pass SOC-2 and HIPAA audit. With Thoropass platform this journey was clear and much easier than it seemed in the beginning.
Complex solution with a high quality
What do you like best about the product?
I love that they definitely know what they are doing. Their web UI for audit preparation has answers for almost every question that we wanted to ask. And it surely helped us move as fast as possible through the whole list of tasks.
I also want to mention their PenTest partners. They did an amazing job testing our product.
I think Thoropass will be the best partner for any company without extensive knowledge of compliance requirements and audit procedures. Definitely recommend.
I also want to mention their PenTest partners. They did an amazing job testing our product.
I think Thoropass will be the best partner for any company without extensive knowledge of compliance requirements and audit procedures. Definitely recommend.
What do you dislike about the product?
To be honest, their service is quite expensive
What problems is the product solving and how is that benefiting you?
Prepare for (and conduct!) HIPAA/SOC-2 audits
Smooth and thorough pentest
What do you like best about the product?
They did a nice job in the preengagement to ensure all requirements clear and prerequsite work was done ahead of time to ensure a smooth pentest. The report was thorough and clear.
What do you dislike about the product?
NA. We had no issues with this engagement.
What problems is the product solving and how is that benefiting you?
Providing a pentest
Easy to use platform, helpful team members
What do you like best about the product?
Provision of standard policies and guidance to achieving initial compliance, platform is easy to use and navigate, stellar customer support
What do you dislike about the product?
Some features can be clunky, such as not being able to edit notes
What problems is the product solving and how is that benefiting you?
Annual SOC2 audit, ongoing compliance and annual penetration tesing
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