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Complex solution with a high quality
What do you like best about the product?
I love that they definitely know what they are doing. Their web UI for audit preparation has answers for almost every question that we wanted to ask. And it surely helped us move as fast as possible through the whole list of tasks.
I also want to mention their PenTest partners. They did an amazing job testing our product.
I think Thoropass will be the best partner for any company without extensive knowledge of compliance requirements and audit procedures. Definitely recommend.
I also want to mention their PenTest partners. They did an amazing job testing our product.
I think Thoropass will be the best partner for any company without extensive knowledge of compliance requirements and audit procedures. Definitely recommend.
What do you dislike about the product?
To be honest, their service is quite expensive
What problems is the product solving and how is that benefiting you?
Prepare for (and conduct!) HIPAA/SOC-2 audits
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Smooth and thorough pentest
What do you like best about the product?
They did a nice job in the preengagement to ensure all requirements clear and prerequsite work was done ahead of time to ensure a smooth pentest. The report was thorough and clear.
What do you dislike about the product?
NA. We had no issues with this engagement.
What problems is the product solving and how is that benefiting you?
Providing a pentest
Easy to use platform, helpful team members
What do you like best about the product?
Provision of standard policies and guidance to achieving initial compliance, platform is easy to use and navigate, stellar customer support
What do you dislike about the product?
Some features can be clunky, such as not being able to edit notes
What problems is the product solving and how is that benefiting you?
Annual SOC2 audit, ongoing compliance and annual penetration tesing
Exceptional Experience!
What do you like best about the product?
Every single interaction we have had with a Thoropass representative has been friendly, engaging, and understandable. As a non-technical person, they helped guide me to make informed decisions about what priorities needed to be focused on, how they could support those priorities, and they were exceptionally priced to do business with. Highly recommend them!
What do you dislike about the product?
There have been no downsides for our company.
What problems is the product solving and how is that benefiting you?
We were told we needed to have SOC 2 compliance to win a contract and we didn't have the faintest idea on where to begin. Thoropass explained what it was, how it worked, and the various ways to obtain it. They also helped us create a timeline to achieve it, and have been doing WEEKLY check-ins with us to ensure we stay on track.
Some of the best customer service I’ve ever received
What do you like best about the product?
Soc2 is a nightmare, so having a dedicated cs manager who's always eager to help move things forward is a must. And apart from the way to use platform, thoropass has the best CS
What do you dislike about the product?
Would be happy for more AI to help out with the writing of documents
What problems is the product solving and how is that benefiting you?
Automating compliance and gettin socii ready
Makes SOC 2 compliance as simple as it can get
What do you like best about the product?
Excellent integrations with other platform to automatically check off quite a few compliance tasks based on how you have setup existing tools. Provides a simple dashboard to review which items still need work.
The communication along the way was great as well. I was able to easily get answers to any questions I had and there were build in checkpoints to review what comes next.
The communication along the way was great as well. I was able to easily get answers to any questions I had and there were build in checkpoints to review what comes next.
What do you dislike about the product?
Occasionally, it seems like one of the integrations would have a glitch, but this was quickly resolved.
What problems is the product solving and how is that benefiting you?
Thoropass allowed us to quickly and easily get our SOC 2 Type 1 certification. This benefits us by proving to our customers that we take security seriously and have implemented best practices to ensure the security and compliance of our platfrom.
Great experience
What do you like best about the product?
The evidence collection platform was very intuitive and easy to work with
What do you dislike about the product?
There could have been a little more transperancy during the audit period
What problems is the product solving and how is that benefiting you?
Soc 1 Type II and Soc 2 Type II audits/certification
Thoropass Exceeds Expectation
What do you like best about the product?
It is a user-friendly. It gives the user friendly and easy acces to all. It guides you to a better undertstanding on the process and such.
What do you dislike about the product?
At first it confusing and requires a lot but a long the way, it give you since of great knowledge and direction.
What problems is the product solving and how is that benefiting you?
Thoropass resolves the confusion in the system. Also it gives clarity especially to those inefficient and ineffective system. Unorgamized system due to lack of communication. Thoropass provides detailes that is visible to everyone that is involve and gives easirer visibility and solution. To me who handles different accounts and documents, this gives me sense of security that I can rely quickly and easily on documentation matters.
Type 1 report done in 1 month!
What do you like best about the product?
We have been working on our SOC 2 for awhile on our own. We were finding it hard to keep track of the controls develops and also looking for industry best practices. Thoropass sales team was quick at giving us platform and audit quote and transition to client service team after was seamless. We were able to implement a lot of work done previously directly with Thoropass's SOC 2 roadmap feature and obtained our Type 1 report in record breaking time! We are very happy with the platform and the audit integration.
What do you dislike about the product?
Nothing at this stage! It's been a very good experience for us thus far.
What problems is the product solving and how is that benefiting you?
Management our controls/reviews and integrated audit in one platform. We were able to self-pace and monitor completion.
Small business friendly
What do you like best about the product?
Our customer success manager Jarad made the process toward certification understandable and less daunting than we thought it might be. He was cheerful and supportive throughout.
What do you dislike about the product?
Some of the features are still in development and don't work as intended, but Jarad was quick to help us navigate around them.
What problems is the product solving and how is that benefiting you?
They led us first-timers through the process. I think the "one task, multiple controls" feature reduces the amount of work we would have otherwise had to do.
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