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Easy to use interface and supportive team available throughout the journey
What do you like best about the product?
I love the transparancy of the dashboard ,and the tools in the roadmap and controls area to get detailed information and put in notes and comments. Overall the platform is easy to use, fairly intuitive and the user support is very engaged with touchpoints and answering questions. The risk register is a bonus
What do you dislike about the product?
Not a 'dislike' but an enhancement would like the ability to add custom fields and availability of more integrations. The Product team is very receptive to customer feedback though!
What problems is the product solving and how is that benefiting you?
assisting us with SOC audit management
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Great team, great product
What do you like best about the product?
Olivia is patient and responsive and helps us through the process that would otherwise be overwhelming and frustrating.
What do you dislike about the product?
Nothing as of yet! So far everything has exceeded expectations.
What problems is the product solving and how is that benefiting you?
Thoropass is getting us prepared for our SOC2 Type2 audit as well as our ISO27001 certifications. As an unexpected benefit, they have security awareness training available for us to leverage as well as a library of templated documents to get us started.
Great platform for organizing
What do you like best about the product?
Ease of use. Other platforms we have used for compliance have not been as user friendly. Account rep goes out of her way to ensure we have all we need throughout the compliance journey.
What do you dislike about the product?
I dislike that we used other platforms before Thoropass
What problems is the product solving and how is that benefiting you?
Organization. The platform allows us to collect all of our necessary paperwork and data in one centralized location that is easy to navigate.
the-pass team is been pretty helpful always, attend to help and communication is key.
What do you like best about the product?
the dashboard helps manage the assigned and check the requirements detailed.
What do you dislike about the product?
the integration with ASANA is not helpful
What problems is the product solving and how is that benefiting you?
we are working for our security team
Thoropass for SOC 2
What do you like best about the product?
The online portal ensured that our team working on SOC 2 certification had a clear view of each team member's todo list at all times. The tool ensured that we worked through the requirements one piece at a time and were not overwhelmed by the scale of th eoverall job.
We had weekly meetings with our project lead Alex, who was very knowledgeable and had instant answers to any queries we had. Support was alos available at all times via email.
We had weekly meetings with our project lead Alex, who was very knowledgeable and had instant answers to any queries we had. Support was alos available at all times via email.
What do you dislike about the product?
It is pricey, but I know our business would find it difficult to complete the SOPC 2 and ISO 27001 journey without it.
What problems is the product solving and how is that benefiting you?
Ensuring we get SOC 2 Type 2 and ISO 27001 certification
Thoropass expertly guides you through the SOC certification process
What do you like best about the product?
The platform makes the SOC certification process intuitive and easy to complete and manage. The team (specifically our Ritu Mitra) are knowledgeable, accessible, and responsive. Thoropass takes the complexity our of SOC certifcation. Easy to implement and integrate with our third party services/apps.
What do you dislike about the product?
The platform is easy to use and manage, but to a newcomer, the tasks set can be overwhelming and more easy online available explanation would be helpful. The team is there to guide you and answer all questions.
What problems is the product solving and how is that benefiting you?
SOC certification and annual vendor audits with our customers.
Review of Thoropass
What do you like best about the product?
Easy to navigate in the system to where to find what you are looking for
What do you dislike about the product?
I found it difficult using the comment feature to discuss with auditors
What problems is the product solving and how is that benefiting you?
My company wanted to become SOC2 Compliant and have helped us become compliant
Great Platform for SOC 2 Compliance/Audit
What do you like best about the product?
This is our third year with Thoropass and we are very glad that we chose them. Our Customer Success Manager "Alex" is always there for us. He is a team player and he facilitates all the communications with other teams within Thoropass.
Policies, Procedures and Evidence Collection can be easily managed through the centralized portal providing a workflow for approval and publishing. The user inferface is very easy to manage.
Policies, Procedures and Evidence Collection can be easily managed through the centralized portal providing a workflow for approval and publishing. The user inferface is very easy to manage.
What do you dislike about the product?
During the first year we had some communication challenges but Thoropass addressed all of them and the second year the experience was great.
What problems is the product solving and how is that benefiting you?
SOC 2 Compliance/Audit
Good Experience
What do you like best about the product?
The platform is helpful to keep everything required organized
What do you dislike about the product?
The audit should automatically take everything that is logged into the platform.
The system should keep track of required quarterly and yearly meetings and send reminders.
The system should keep track of required quarterly and yearly meetings and send reminders.
What problems is the product solving and how is that benefiting you?
Helps keeping everything in one place.
Excellent SOC2 Experience
What do you like best about the product?
We went through looking at a number of vendors for our SOC2 certification and found that Thoropass offered us the best bang for our buck.
What do you dislike about the product?
Some parts of the platform did not work correctly on first use, but we're quickly rectified.
What problems is the product solving and how is that benefiting you?
Thoropass is our audit platform for SOC2.
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