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Thoropass

Thoropass | 1

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External reviews

373 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Medical Devices

Great tool for SOC2 compliance

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Thoropass is easy to use and stores all audit evidence in a centralized location. It helps break down the milestones and monitors integrations automatically. As a company going through SOC2 for the first time, it makes it really easy for us to visualize and track our progress. In addition, the customer success manager is always available and very responsive to our team's needs.
What do you dislike about the product?
There are some bugs with offboarding employees who have left, they are not always automatically removed, but that is it be expected with any new feature.
What problems is the product solving and how is that benefiting you?
It is helping us achieve SOC2 compliance. We are a medtech company, so we use this to make sure we are protecting our data properly.


    Financial Services

Thoropass gives clarity to the confusing world of compliance

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
As a CTO of a small startup, having all complaince information in one place saves a ton of time and headache.

As someone who came from an engineering background, I had personally never had exposure to complaince and the audit process. Having at least a SOC2 is now a privacy requirement for most B2B SAAS companies, so working with Thoropass made it clear what we needed to do from day 1 to become compliant and STAY compliant. We also enjoyed that they have their own team of auditors to work with on the SOC2 and ISO sides, which made the actual audit process smooth.

Thier customer support is also very helpful. They are always willing to help and in a timely fashion.
What do you dislike about the product?
The word editor needs some work, sometimes it is hard to use but luckly we dont have to use it much.
What problems is the product solving and how is that benefiting you?
Thoropass is keeping all of our audit documents and policies organized. Thoropass also keeps us on track with all of the requirements for the audit (evidence collection, internal audits, pentests, etc) and keeps us on the proper timelines.


    Marina B.

Helped us much in our first compliance journey!

  • May 28, 2024
  • Review verified by G2

What do you like best about the product?
We first met in the end of 2022 and implemented the service into our workstream when we first time passed SOC-2 audit. Our application works closely with Google services, Thoropass has a lot of integrations with them so it's very userful feature for us. The interface is quite easy to understand and to work with. We use the service quite often to maintain some of our daily routine (such as policies, documentation, trainings, etc.). BTW, they have pretty good customer support.
What do you dislike about the product?
Personally for our team the new interface with the Roadmap presentation is less preffarable than the Playbooks were. We would like to have an option to choose between them.
What problems is the product solving and how is that benefiting you?
Without Thoropass, for our team was really challenging to go through all the processes related to SOC-2 audit.


    Computer Software

I have had a smooth and pleasant experience

  • May 26, 2024
  • Review verified by G2

What do you like best about the product?
I enjoy working with their representative, who is very helpful and ensures a smooth process. He is thorough, making everything easy for me. I also appreciate having all my compliance information in one place and being informed in advance at every step, which helps me prepare accordingly. I find this very helpful.
What do you dislike about the product?
I am fully satisfied with Thoropass for my SOC copliance
What problems is the product solving and how is that benefiting you?
Thoropass is helping me be SOC 2 Compliant


    Hospital & Health Care

Streamlined SOC II Audit with Thoropass

  • May 24, 2024
  • Review verified by G2

What do you like best about the product?
SOC 2 compliance equires significant resources and expertise.

Thoropass helps our SOC 2 compliance process by
- Making it Simple:
They create a clear plan to follow, taking the confusion out of the process.
- Keeping Costs Down:
You can choose only the features you need with add-on modules.
- Staying Organized:
Thoropass integrates with other SaaS, such as AWS to easily monitor your controls.
- Expert Guidance: Your own dedicated account manager, like Olivia Trieu, will answer your questions and support you every step of the way.
What do you dislike about the product?
It would be ideal if Thoropass could offer
1) some platform for SOC II controls for tech startup, which consists of IT, Cloud infrastructure, Enginerring
2) Editable controls for customer to fit their specific case
What problems is the product solving and how is that benefiting you?
Overall, Thoropass simplifies the path to SOC 2 compliance with actiobal plan and tasks


    Consulting

Great experience

  • May 24, 2024
  • Review provided by G2

What do you like best about the product?
Really helpful taking us through the required steps and great support
What do you dislike about the product?
I have nothing really specific to say about this
What problems is the product solving and how is that benefiting you?
Getting through SOC2 certification


    Pablo M.

Customer centric process

  • May 23, 2024
  • Review verified by G2

What do you like best about the product?
Passing a security audit is quite a painful process, especially for small companies like Routal. Thoropass has helped us by automating many processes, minimizing the time needed to adopt all the necessary measures for SOC-2 compliance. Additionally, the support from the customer success team has been excellent throughout the entire process.
What do you dislike about the product?
We are very happy, but if we had to point out something negative, we would say that the platform is not always the most user-friendly. Other than that, everything is great.
What problems is the product solving and how is that benefiting you?
Thoropass is supporting us in the process of obtaining SOC-2 compliance.


    John V.

Thoropass is great.

  • May 23, 2024
  • Review verified by G2

What do you like best about the product?
At Thoropass they are incredible; they have excellent service, advice, and support. Thoropass is a guide you truly need for your company.

It really has many advantages besides the support and its versatility in processes and services.

It is intuitive, easy to use, and easy to implement, with guides that help you generate reports.
What do you dislike about the product?
So far, I have no disadvantages with Thoropass; they are clear in what they do.
What problems is the product solving and how is that benefiting you?
Thoropass helps you align with security and the other services it offers really help you with what you need.


    John P.

Senior Director of Software Product Development

  • May 23, 2024
  • Review verified by G2

What do you like best about the product?
What I like most about Thoropass is that its products and services complement each other very well. Compliance can seem intricate and overwhelmingly complex for anyone new to the field, making it nearly impossible to navigate alone. Thoropass offers comprehensive playbooks that guide you through all the requirements, ensuring no detail is overlooked. Moreover, their experts provide invaluable suggestions for practical implementations tailored to your organisation's unique needs. This combination of detailed guidance and expert advice makes Thoropass an indispensable ally in achieving and maintaining compliance.
What do you dislike about the product?
Not a big fan of the online editor for docs; I would be happier with just a viewer and a simple upload replacement style workflow. I also worry about having two places for information in my org now (policies in Thoropass and our HR system, training in our internal LMS and Thoropass)
What problems is the product solving and how is that benefiting you?
Thoropass brings a system, practices and experts to the Coats Digital SaaS compliance requirements.


    Financial Services

Thoropass - Review

  • May 23, 2024
  • Review provided by G2

What do you like best about the product?
The controls are well explained and set out.
The structure of the platform is easy to understand.
The staff are extremely helpful.
It’s easy to communicate with Thoropass employees via the chat function.
Updates are being applied.
Easy to setup intergation.
What do you dislike about the product?
Sometimes the structure of the interface changes, which can be a little annoying but once learning the new structure it’s easy to continue to use the portal.
What problems is the product solving and how is that benefiting you?
They are assisting with audits.