What do you like best about the product?

The software is stable and has ton of relevant features. Doesn't matter if you have a small business network or a large enterprise. Their products will fit.

What do you dislike about the product?

I have not found anything that I don't like in this product. It has all the necessary features that a backup system would plus more.

What problems is the product solving and how is that benefiting you?

We use Cloudberry for backups and also keeping our CDN in sync with our on prem services.

Recommendations to others considering the product:

You will not find a more flexible solution for taking care of data.

What do you like best about the product?

The user interface is always clean, intuitive and easy to navigate. The number of cloud services enabled through the product keeps growing (although I'm only using AWS and Google)

What do you dislike about the product?

After using Cloudberry for several years, I have not yet found anything in this product (or Server Backup) that I don't like. It's never let me down.

What problems is the product solving and how is that benefiting you?

We use Cloudberry Server backup to backup on premise and EC2 instances to S3. The hybrid function is great for enterprise databases too since it helps create a local backup AND a cloud backup. I have recently started using Desktop Backup as my home solution and for family friends too.

Recommendations to others considering the product:

For users looking for AWS S3 to hold backups, try the command line, then try the free product. The value of the Cloudberry interface is how much time you can save.

What do you like best about the product?

The ease of use and array of services. The backups just work. The ability to restore from the cloud portal is a great value add. Creating backups from the remote console adds another layer of convenience.

What do you dislike about the product?

At this point I can't say that there is anything wrong with the product therefore no dislikes here, but for the sake of non bias reviews I will say that the cloud interface sometimes can be a little difficult to read.

What problems is the product solving and how is that benefiting you?

Restoring from bare metal/VMware to EC2. Restoring files has been made simpler by allowing the user to connect to their site and restore versions of their files. This has helped us tremendously as the team focuses on other areas rather than taking time to restore single files for users.

Recommendations to others considering the product:

Product does what it says and if you want to implement a quick and effective disaster recovery plan this is the right product to us.

What do you like best about the product?

Backups to many locations (I like S3 and use wasabi - supported)
You can CRC validate
Does real-time monitoring of files
Does not use that much ram (compared to crashplan)

What do you dislike about the product?

The business model is broken.
1) You are limited to 1tb of data - this is a show stopper. Turns out if you email and complain they can extent it. Even a low spec laptop has more than 1tb HDD. I want to back up HOME NAS box (most people have some variant)
2) Because my NAS runs a 'server' version of windows (it is a HOME version - Essentials) I have to buy the SERVER version of Cloudberry $120 - the desktop version is $30.
3) If I want the more than 1tb of data I would have to pay $300 - this is a show stopper.
4) Cloudberry agreed to up the 1tb limit on my $120 version once I bought it, but it did mean I could not test properly. The demo version limits to 1tb unless I use the unlimited, but then I was not sure which feature was from unlimited and which was from server versions. So I had to buy without testing properly!
5)There is some sort of maintenance $$$$ charge they want you to pay every year, it is unclear what this is for, looks like updates, but it seems a bit high and not something I like. Crashplan charged yearly, many are free, some you purchase for major versions, but Cloudberry charge for the software and a yearly fee....
6) the backup went smooth (wasabi is fast) but when I attempted to restore I hit issues (the data was okay but..). I built a new machine to simulate a restore, but my cloudberry license was locked to the old machine (no longer running) you have to email to get the license unlocked (this should be a feature on the website- with a limit on number of times). Show stopper. No restore until license is released and linked to the new machine (cost a day - release was a few hours, but US time - I am in the UK). Then things started to work.
7) Consistency check tasks cannot run with the real-time file system monitor! so the feature I liked had to be disabled. so I can consistency check 1/month
8) The new machine install was not smooth. I exported the settings from the old machine. But despite the backup storage 'prefix' being correct, the backup went into a new folder (machine name)! this was a disaster as wasabi have a deletion policy of 90 days (you pay for data over that 90 days even once deleted) so by backing up to the wrong folder I doubled my storage costs for 3 months! I had to delete the imported backup plan and do it from scratch. (I did verify all was correct on the import - guess this is a BUG)

What problems is the product solving and how is that benefiting you?

I have a home server (Windows Essentials 2012 then 2016) and I would like to back up 1.5TB of data.

Recommendations to others considering the product:

yes if you have the $$$$$$

What do you like best about the product?

I am using this software to backup a large file share on my NAS. It works as expected and doesn't seem to impact my system resources. I especially like the command-line interface.

What do you dislike about the product?

I wish the desktop version allowed more network shares. It currently only allows you to back up 1 network share.

What problems is the product solving and how is that benefiting you?

strong encryption and powerful command-line interface

What do you like best about the product?

The best things i liked about Cloudberry backup; the wide range of choice cloudproviders you can choose. Amazon, azure etc etc... It has also very much options for exclusion and triggers. We use the product nowadays for al our online backup customers.

What do you dislike about the product?

For personal use in the paid version ($30,-) you are limited to 200GB cloud backup. For home-users $30,- is acceptable and affordable but the next step $300,- for unlimited cloud backup is not. Therefor the enduser also have to pay for the cloud-usage.

What problems is the product solving and how is that benefiting you?

In the MSP model we use this for our customers. We have total control of our users and we can support from one central portal. Really good product with competativ pricing.

What do you like best about the product?

1- The concept, connect to own storage service.
2- The cost! Free for personal use, reasonable one time fee for business use.
3- Ease of use - quick to set up, easy to review how much data am I using and backup reports.

What do you dislike about the product?

I think that trial should allow for longer evaluation in order to test the AWS S3->Glacier backup (it automatically archives to Glacier after 30 days). It would also be great to have precreated plans on the Mac version.

What problems is the product solving and how is that benefiting you?

Ease of mind when thinking about business contingency, it is also immune to Ransomware.

What do you like best about the product?

Central monitoring of backups for multiple clients, sites, jobs and reasonably priced storage in the cloud.

What do you dislike about the product?

There aren't any things about the product I could say I dislike.

What problems is the product solving and how is that benefiting you?

Effective file level backup at a reasonable price.

What do you like best about the product?

Full 256-bit AES support with the "TNO" model and supports compression are key features for me in this product. Great UI, detailed enough to satisfy power users but not overly complicated to get in the way. There are well designed tabs that allow for quickly viewing the status of backups and restores. It has a Microsoft Office feel that is very easy to use while still covering all of the features and functionality.

If you're looking for a solution to backup to Backblaze B2 then look no further. Sure, there are nicer software packages out there but they either A) cost a LOT more or B) don't support the Backblaze B2 service. After trying a handful of alternatives it was easy to select this product.

What do you dislike about the product?

As with any software solution, there are drawbacks and CloudBerry Backup is no exception. However I still highly recommend this product even with the below mentioned items.

Item #1 – There is an artificial "storage limit" imposed on the software depending on the amount of money you have paid for the product. Note that they do NOT offer actual cloud storage and this is a self-imposed limit on their software. That’s understandable for the *FREE* product but certainly not for the paid ones. Said limit is not mentioned on their product page with all of the other features, and when you request an increase to the limit they ask you to post a review (which is why I'm here). I feel this is shady business on their part for not clearly disclosing it and then asking for free publicity to raise an artificial limit.

Item #2 – Difficulty editing backup or restore plans or even restoring files. Let me explain. When modifying a backup or restore plan, it isn’t possible to edit a single aspect. Let’s say you need to change your encryption key or file select. That requires going through the entire list of options (next, next, next, next, next, finish) to change a single aspect of the configuration. Same for restoring files, I can’t easily restore a file without going through a dozen mouse clicks. It shouldn’t be that difficult.

Item #3 – Product stability. Upon first setting up the backup, I received an odd error with restoring files with the encryption key (copy/pasted from a password manager). However, when changing the encryption key to exclude more exotic special characters the issue went away. The GUI has an odd glitch with the close/maximize/minimize buttons; they appear to be from the Windows XP days while the rest of the GUI matches the underlying OS. Also there is some screen “flashing” and odd CPU use when backup tasks are initiated and in progress. This is on a fresh windows VM running no other software so I am left to believe that it’s specific to this product.

What problems is the product solving and how is that benefiting you?

This isn't for business use, this is for home use, ergo I am not solving business problems with this product.

What do you like best about the product?

CloudBerry’s vast cloud compatibility across the cloud giving IT Managers vast flexibility.

What do you dislike about the product?

None noted - I’ve recommended and deploy for many clients.

What problems is the product solving and how is that benefiting you?

Saving companies overloaded backup costs by having backup solutions deployed on every single computer and neglecting ServeraMarch as opposed to centrally storing data and backing up from points of redundancy as we do for our clients.

Recommendations to others considering the product:

Yes - we already have for several of our clients.