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Better Insights
What do you like best about the product?
Alert Logic provides numerous customization options to the detail at which level you want your services to monitor and at which interval frequency. It also allows to specify the user or group to be notified in case of an escalation
What do you dislike about the product?
The query filtering doesn't always work as intended, and the results appear to be inconsistent at times
What problems is the product solving and how is that benefiting you?
With Alert Logic, we have been able to set up monitoring and alert solution for our application in a robust manner and ensure our service arent affected by outages for our customer for a long time
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Great product and even better support
What do you like best about the product?
It's easy to use, gives you great visibility of the whole estate, whether on or off prem. The SOC have been great when we've needed more information or have had to search for IOCs.
What do you dislike about the product?
I honestly can't think of any. These are just some extra words to fill the requirement.
What problems is the product solving and how is that benefiting you?
Visibility of the security estate
Recommendations to others considering the product:
You're going in the right direction, this is a great product and company.
Good experience, and on-boarding was perfect.
What do you like best about the product?
THe onboarding session was really good!!
What do you dislike about the product?
I think only the price is what we do not like so much
What problems is the product solving and how is that benefiting you?
Vulnerabilities and avoid any threat on our local computers
Great Tool
What do you like best about the product?
The tool is straightforward to use for the most part. As long as you understand it, it's a breeze!
What do you dislike about the product?
It is a little complicated upon initial use.
What problems is the product solving and how is that benefiting you?
1) Vulnerability scanning
2) ASV Scanning
3) Log Monitoring
4) IDS Solution
5) Securing my environment from malicious attacks.
2) ASV Scanning
3) Log Monitoring
4) IDS Solution
5) Securing my environment from malicious attacks.
Much better user experience in the new platform and more features
What do you like best about the product?
The new EDR platform, with this we can use Alert Logic with a more integral approach. Also another good point is the new home dashboard that shows a lot graphical information related to exposures, vulnerabilities and incidents. Also the implementation team and the support is very efficient when it comes time-sensitive activities.
What do you dislike about the product?
It is kind of confusing to see exposures in the new Respond menu, i was very used to see Exposures and Remediations in the menu but it's just matter of time to get used to that. Also, sometimes exposures and configurations remediations tend to be the "same issue" but put in different sections, it's basically confusing and sometimes remediation tips have little less insight that we need to understand what we need to do.
What problems is the product solving and how is that benefiting you?
A lot of vulnerabilities resolved in the cloud environment and also in the instances that Alert Logic protects. The incident feature gives very important alerts for us, since we can not be monitoring our cloud 24/7, the escalation that Alert Logic's team provides help us a lot mantaining the security of our cloud. Another cool feature that is helping our Information Security Management System is the external vulnerability scanning that is free for us
Recommendations to others considering the product:
It is handy to protect cloud-based assets such as AWS or Azure, and it gives much more insights than native functionalities that every cloud provides. The price is also very competitive related to other vendors as I have researched.
Alertlogic
What do you like best about the product?
I have been using alert logic for more than a year and I like the simplicity of the dashboard
What do you dislike about the product?
It isn't very clear when trying to search the logs.
What problems is the product solving and how is that benefiting you?
I can identify the treat vectors using the agrregated logs
Great For Small To Medium Business And Developing Security Functions - One Stop Shop Security.
What do you like best about the product?
Online Admin Console and Threat Platform
What do you dislike about the product?
Integration with vendors needs more focus
What problems is the product solving and how is that benefiting you?
Visibility, Detection and Response, Vulnerability Management and SIEM
Recommendations to others considering the product:
Make sure you list what you want to integrate with, how your network works and get time to help design a proposed architecture before you sign up.
Alert Logic MDR - Information Security Services
What do you like best about the product?
They include an excellent support web platform.
Their notification of the escalations of incidents or notable findings is 24/7 and by multiple methods.
Their notification of the escalations of incidents or notable findings is 24/7 and by multiple methods.
What do you dislike about the product?
False positives, even though they are low in frequency, needs to be more efficiently addressed.
Vulnerability scans modules are included but they can be better, and to meet large organizations, need to be faster.
Vulnerability scans modules are included but they can be better, and to meet large organizations, need to be faster.
What problems is the product solving and how is that benefiting you?
Log aggregation and correlation for security monitoring, alerting and threat management.
Recommendations to others considering the product:
Please evaluate you current provider notifications SLA and scopes.
AL admin page could be confusing
What do you like best about the product?
alerts that let me take quick actions to mitigate the issue
What do you dislike about the product?
AL admin page could be confusing, some times is really hard to understand
What problems is the product solving and how is that benefiting you?
attacks, hack attempts
Recommendations to others considering the product:
admin page must be more easy to handle for troubleshooting purposes
Great insights & responsive support
What do you like best about the product?
Alert Logic presents all of our findings in a consolidated and easy to read format. When we have questions or need to address a concern, they respond quickly and stay with us until things are resolved. Most importantly, the product has depth -- we can configure our scans to be as simple or complex as we need. Their scans have identified things for us that we wouldn't have been aware of otherwise.
What do you dislike about the product?
Pulling raw data or information out of Alert Logic can be difficult at times. Some of the reports aren't as intuitive as I would prefer and I would really like to see more robust customization options for reports including the ability to export data in a CSV or Excel format.
What problems is the product solving and how is that benefiting you?
The people resources to manage a growing cloud footprint are going to be stretched thin at any organization. Alert Logic has helped us better manage our time by focusing on the areas and resources that need our attention right away.
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