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Drata for soc2 compliance
What do you like best about the product?
Drata has been an excellent tool for our SOC 2 compliance needs. Its intuitive interface makes the entire process seamless, allowing our team to navigate compliance requirements with ease. What truly sets Drata apart is its responsive customer support – they’ve been consistently helpful and quick to resolve any issues or questions, ensuring a smooth compliance journey
What do you dislike about the product?
There’s really nothing to dislike about Drata. The platform delivers exactly what it promises, efficiently supporting our compliance process.
What problems is the product solving and how is that benefiting you?
Drata is solving the challenge of navigating SOC 2 compliance by providing an easy-to-use platform that simplifies monitoring and documentation. As someone going through SOC 2 for the first time, I appreciate how Drata makes complex concepts more understandable, allowing me to confidently manage compliance requirements without feeling overwhelmed.
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Working with Drata Has Been Excellent
What do you like best about the product?
Our rep Craig has been spectacular. Our organization isn't always the easiest to work with, so his infinite patience and expertise has been critical to our success with our SOC-2 audit process.
What do you dislike about the product?
Nothing major, I guess near the beginning we had some technical issues getting accounts synced, but it wasn't really that big of a problem.
What problems is the product solving and how is that benefiting you?
As we go through our first SOC-2 audit, the Drata platform allows us to track our progress and identify areas we need to address.
Great Experience with Drata
What do you like best about the product?
I loved the personalized help we gained from our Drata Customer Success Manager, Craig. This journey was new to our organization and he helped us sort through what to prioritize.
What do you dislike about the product?
Our experience has been great - nothing comes to mind!
What problems is the product solving and how is that benefiting you?
We are looking to get SOC 2 and ISO 27001 certified
Drata is a great GRC product!
What do you like best about the product?
Ease of adoption, configuration, use, and most importantly its overall effectiveness of monitoring and testing your complaince.
What do you dislike about the product?
No real downsides. One critique, would be perhaps slow your role on new feature development a tiny bit and make sure you spend sprint time on quality of life development for your every day users.
What problems is the product solving and how is that benefiting you?
Build, maintain, and monitor our compliance posture.
Excellent for startups
What do you like best about the product?
Drata acts as your virtual compliance officer. I'm really the last one to naturally be handling compliance- but as a startup we all have to branch out. Drata steps in to have my back and help me to be as conscientious as the product deserves.
Customer success management has been exemplary from Drata- in particular, working with Elizabeth John, whose patience, diligence, and industry knowledge have been mission-critical to our process. Drata is a great tool, don't get me wrong, but I still think my team and I would be coming up short without her.
When Drata was recommended to me, I was skeptical. I'd come from heavily regulated industries and just couldn't believe a tool could make compliance and certification very easy. It's a hard job, and it requires hard-headed persistent effort and rigor. While all that is still true, Drata made it so that a "cowboy" like me could get the job done.
I am in Drata almost every day. It integrated with our stack almost seamlesssly (we use Vercel, so that is still TBD for integration). Implementation was honestly a breeze once we got our IDP straightened out.
Customer success management has been exemplary from Drata- in particular, working with Elizabeth John, whose patience, diligence, and industry knowledge have been mission-critical to our process. Drata is a great tool, don't get me wrong, but I still think my team and I would be coming up short without her.
When Drata was recommended to me, I was skeptical. I'd come from heavily regulated industries and just couldn't believe a tool could make compliance and certification very easy. It's a hard job, and it requires hard-headed persistent effort and rigor. While all that is still true, Drata made it so that a "cowboy" like me could get the job done.
I am in Drata almost every day. It integrated with our stack almost seamlesssly (we use Vercel, so that is still TBD for integration). Implementation was honestly a breeze once we got our IDP straightened out.
What do you dislike about the product?
Their onboarding partner system wasn't great- but my understanding is that they've done away with that pipeline and brought onboarding in-house. This was a brilliant move. Communication and accountability are so through the roof now that I am the the one letting THEM down more often than not.
What problems is the product solving and how is that benefiting you?
The entire certification process is being handled in Drata.
Drata at Intelcom
What do you like best about the product?
From the initial discovery call, throughout onboarding and continuing to biweekly calls with the different Drata representatives who've been assigned to the Intelcom account (all of whom are experienced and supportive) my experience has been excellent.
What do you dislike about the product?
I have nothing negative to say about Drata.
What problems is the product solving and how is that benefiting you?
Although my company has not fully onboarded all facets, the tool helped me to prepare for the company's SOC 2 Type 1 audit.
Simplifying our ISO27001 Journey with Drata
What do you like best about the product?
Drata has streamlined our ISO27001 compliance process with its user-friendly automation and integrations. It is a great intuitive platform that greatly reduces the manual workload involved in compliance. Its automation capabilities for policy drafting, evidence collection, and monitoring make the entire process much more efficient! Plus, their customer support is truly one of the best we've ever experienced – they're always there to answer any question, no matter how small, and go above and beyond to help.
What do you dislike about the product?
While Drata is an amazing tool overall, the readiness score can sometimes be a bit misleading. It can signal that we are fully prepared when certain controls still require manual evidence to be uploaded. It would be great if there was a clearer way to indicate where manual evidence is still needed, even after the platform shows those controls as “ready.” A more transparent alert system for this would make the process even smoother!
What problems is the product solving and how is that benefiting you?
ISO27001 Compliance
Makes compliance more understandable
What do you like best about the product?
Pre-built policies are a great starting point and have extensive notes about what could change and which parts are critical and should not be removed. For someone who is not familiar with compliance there's a lot of guidance and features that help understand where you are and what still has to be done.
What do you dislike about the product?
Integrations help make the whole process easier, and they have built many for the tools with the most market share. If you use less common tools you'll have to do more manual work. I'm sure that they will continue to build more integrations over time.
What problems is the product solving and how is that benefiting you?
Our customers are asking about SOC 2 compliance more and more frequently. Without any personnel specifically to address this, we need a platform to help make it feasible.
The most responsive support team I've met
What do you like best about the product?
Drata automates and handles most of our ISO and SOC needs across the entire governance and compliance space for our company. It's multiple features and ease of use have been instrumental in completing our certification audits for the past 2 years. Their support team is very responsive and I've even talked with their CISO regarding one issue we had which was almost immediately resolved.
What do you dislike about the product?
In the initial setup for identity it asked for a global admin credentials to be used to set things up. This is a massive risk for any company. However, through working through their team we found a solution that exercised the practice of least privileged access and met my business needs. Needless to say, we've been very successful since that implementation.
What problems is the product solving and how is that benefiting you?
We use Drata to cover all our basis. We've implemented utilities and policies that enable our business to maintain governance and compliance across the infrastructure.
Overall simple tool and user friendly but a larger amount of bugs
What do you like best about the product?
Drata does a really great job in being user friendly. I really like how the control mapping is done. The help center is also a helpful tool.
What do you dislike about the product?
Drata has been experiencing a lot of bugs such as having multiple policies. Integration and formatting is not the best for the policy center. Less customization.
What problems is the product solving and how is that benefiting you?
Drata is helping with maintaining audits centralized with features such as evidence library and control ownership.
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