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Makes SOC2 easy for non-security experts
What do you like best about the product?
The documentation, support, and templates.
What do you dislike about the product?
It can be a little buggy sometimes and all of the drawers in the UI can be annoying.
What problems is the product solving and how is that benefiting you?
It helped us implement the necessary procedures to achieve soc2 in a month, and is the key system in maintaining soc2.
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Invaluable Compliance Automation
What do you like best about the product?
Drata provides an intuitive platform that simplifies the process for businesses to achieve and maintain certifications like SOC 2, minimizing the time and effort required to stay compliant.
Our compliance and security team uses Drata daily to react to alerts and build out additional controls with monitoring for additional frameworks the company requires.
Drata requires some setup but they provide excellent documentation on the steps required.
Support has always been helpful and quick.
Our compliance and security team uses Drata daily to react to alerts and build out additional controls with monitoring for additional frameworks the company requires.
Drata requires some setup but they provide excellent documentation on the steps required.
Support has always been helpful and quick.
What do you dislike about the product?
I would like additional integrations for all products and additional options in the integrations I have to simplify the configuration my IT has to perform.
What problems is the product solving and how is that benefiting you?
Drata delivers precise, real-time insights into our compliance status, enabling us to consistently meet security standards. With its automation capabilities, it streamlines the compliance process, saving time and minimizing the potential for errors.
SOC 2 Compliance made easy (or at least easier)
What do you like best about the product?
Organizes process to assure that all policies and procedures are in place
What do you dislike about the product?
It's a fairly complex platform, so it is essential to get help getting oriented at the outset.
What problems is the product solving and how is that benefiting you?
Enterprise customers are looking for quick validation that we have a secure SAAS platform. Getting to SOC 2 compliance quickly was essential. Drata has been a key tool to get us there more efficiently and effectively with expert support along the way.
Great support. They helped me in a reasonable scope of time. And the support was very polite.
What do you like best about the product?
Is an exelent tool and makes my certification easier.
What do you dislike about the product?
There is a few automations that don't work as they should (but i understand that is complicated integrate with every solution and his updates)
What problems is the product solving and how is that benefiting you?
Drata is helping me to sumarize and centralice all my security information to comply SOC2 and ISO 270001
We use Drata for GRC for SOC2, Type 2 and ISO 27001:2022
What do you like best about the product?
Ease of use, easy implmentation, easy integration, and flexibility.
What do you dislike about the product?
Missing a connection to out ITSM for ticketing. I have to admit our ticketing system isn't in the top 20. So I am not shocked.
What problems is the product solving and how is that benefiting you?
Single pane of glass for GRC. Reduces cost of annual audits. Single repositiry for evidence and policies, etc. Vendor security questionnaire automation.
Good, could be better.
What do you like best about the product?
It's helpful to organize information about controls
What do you dislike about the product?
It needs more keyboard shortcuts. Also, when I go to the "monitoring" tab and open a failing test, pressing escape does nothing, which is annoying.
What problems is the product solving and how is that benefiting you?
Organizing Controls and evidence.
Drata is an effective, helpful solution to assist with the SOC2 process
What do you like best about the product?
Drata breaks SOC2 tasks down into discrete chunks, which makes it much more approachable (especially as someone who doesn't have a background in Governance/Compliance).
Drata's support is great, with knowledgeable agents available to answer questions on-demand, and an extensive knowledge base of helpful support articles.
Drata is always upgrading its features and functionality.
Drata's support is great, with knowledgeable agents available to answer questions on-demand, and an extensive knowledge base of helpful support articles.
Drata is always upgrading its features and functionality.
What do you dislike about the product?
Communication and task management functionality within the app (for discussing with teammates) could be better. Some controls are not well explained.
What problems is the product solving and how is that benefiting you?
Drata has been instrumental in guiding my company through the SOC2 process.
Rachel was really accommodating and nice throughout the process.
What do you like best about the product?
Customer support. The people are accommodating
What do you dislike about the product?
The custom requests are outside the main platform. It's kinda hard on the part of the auditor since it would take time to go on the custom request
What problems is the product solving and how is that benefiting you?
It makes the audit easier
Internova Risk Management
What do you like best about the product?
The system is very user friendly, the help articles are a daily go to for us and the continued support from Ben Chau our Customer Success Manager definetly makes a huge difference.
What do you dislike about the product?
Lack of Business Conitnuity and Contract Management features & functionality, force us to use other non integrated tools.
What problems is the product solving and how is that benefiting you?
Centralization of internal monitoring and controls as well as stremlining and simplifying PCI and ISO readiness.
Compliance Automation At Its Best
What do you like best about the product?
The cleanest automated compliance platform around. We undergo many audits and between the dashboard and controls, it's so much easier to set tasks and follow audit progress.
Our Senior Customer Success Manager Elizabeth John has been with us sinc Day 1. She has been a crucial project manager for implementation, keeping us on track with our audit set up, resolving any questions or issues we have and teaching us how to most effectively use all Drata tools. Elizabeth always is friendly and professional with a smile even when we ask repetitive questions. Elizabeth rocks!!!
Our Senior Customer Success Manager Elizabeth John has been with us sinc Day 1. She has been a crucial project manager for implementation, keeping us on track with our audit set up, resolving any questions or issues we have and teaching us how to most effectively use all Drata tools. Elizabeth always is friendly and professional with a smile even when we ask repetitive questions. Elizabeth rocks!!!
What do you dislike about the product?
Does not track individual KB4 trainings well. No AML features.
What problems is the product solving and how is that benefiting you?
PCI and HIPAA compliance. HR personnel compliance. Vendor Security questionnaires.
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