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Good product in process of becoming great; great customer success
What do you like best about the product?
Product meets/exceeds requirements of making you SOC2 compliant by "lighting" up "a dark room" and giving you a clear and simple roadmap to meet all necessary requirements and gather the evidence that you need to make this process as painless as possible. Customer success is amazing whenever you need it.
What do you dislike about the product?
Nothing to complain about - currently improving UI/UX to make it even easier.
What problems is the product solving and how is that benefiting you?
Becoming SOC 2, Type 2 compliant as quickly, painlessly, and low cost as possible.
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Vanta provides a one stop shop for compliance 100+ continuously monitored controls
What do you like best about the product?
Easy to get a lot of value. Real security and working towards SOC 2.
What do you dislike about the product?
Some of the nitty gritty history takes a little longer to get to (accessibility) but that's improving.
What problems is the product solving and how is that benefiting you?
Ensure we cover security across the board. We got our SOC 2.
Recommendations to others considering the product:
Vanta is willing to be hands on and spend time with you to get it right. That is valuable, so use it.
Vanta expedited our compliance process!
What do you like best about the product?
It's easy to say the best part about Vanta is the people! Their focus on customer service and happiness is unlike any other.
Additionally, the platform provides an easy way to understand where gaps are in your security, as well as prepare you for SOC2 compliance.
Additionally, the platform provides an easy way to understand where gaps are in your security, as well as prepare you for SOC2 compliance.
What do you dislike about the product?
This isn't something that Vanta can control, but the ever changing landscape of security and privacy can be tough to keep up with.
What problems is the product solving and how is that benefiting you?
We are able to quickly onboard new resources and keep our assets (equipment) and resources compliant.
SOC 2 / Compliance made easy
What do you like best about the product?
Made the SOC 2 process manageable - gave us a clear checklist of what to do, and had ongoing monitoring to make sure we stay compliant. Was equivalent to having an expert guiding us through the process.
What do you dislike about the product?
N/a- the platform was lights above anything else we found. Main areas for improvements going forward are adding integrations as they continue to build on the platform, and supporting other security types (e.g. ISO 27001)
What problems is the product solving and how is that benefiting you?
SOC 2 and general security compliance. Got certified far faster than we thought possible with no issues.
Easy to use and great functionality. Definitely worth it!
What do you like best about the product?
* Unification of security reporting
* Clear path to resolve ongoing issues
* Great visibility for sharing policies with 3rd parties
* Clear path to resolve ongoing issues
* Great visibility for sharing policies with 3rd parties
What do you dislike about the product?
* A little confusing at first
* A few bugs we ran into that were rapidly resolved by their support team
* A few bugs we ran into that were rapidly resolved by their support team
What problems is the product solving and how is that benefiting you?
We used Vanta to streamline our security practices. The dashboard allows us to maintain company wide security policies that keep everyone safe.
Recommendations to others considering the product:
Make sure to have in depth knowledge of your own architecture as that is the one piece you need to own as a company.
Vanta was useful in setting us on the path to reach SOC II compliance.
What do you like best about the product?
I found the Trust Report and boilerplate policy packets most useful.
What do you dislike about the product?
I have lost trust in Vanta's agent and user compliance tracking features. They have reported false negatives too many times.
What problems is the product solving and how is that benefiting you?
Vanta was very useful in orienting us on the path to compliance. We entered our first audit period very well prepared, and received praise from our auditor.
Using Vanta to kick start SOC2 audit
What do you like best about the product?
Vanta allows us to build living policies and be alerted to non-compliance which also makes it easy for us to export out those policies for MSAs with clients.
What do you dislike about the product?
Vanta is in its early stages, some of the usability does not lend itself to large bulk actions or organization.
What problems is the product solving and how is that benefiting you?
Vanta has saved us time and effort in identifying gaps in our security compliance, MFA, device encryption etc...
Auditing the dozens of SaaS services manually would have taken much much longer and still there would have been things missed.
Auditing the dozens of SaaS services manually would have taken much much longer and still there would have been things missed.
Recommendations to others considering the product:
For all of the shortcomings in the product, the team at Vanta is SUPER responsive and actively seeks feedback. Many of the issues ranging from bugs to product enhancements have already been addressed, often immediately after we have spoken with them. For that reason alone I would recommend Vanta.
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