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iCIMS Talent Cloud

iCIMS | 1

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External reviews

653 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Great Recruitment Tool

  • December 05, 2016
  • Review verified by G2

What do you like best about the product?
ability to manage candidates, leave notes, track the source, move the candidates through the hiring track, ability to search the database, ability to use other job boards in conjunction with icims to increase candidate pool
What do you dislike about the product?
It was difficult to transition to this applicant tracking system at first. The trainings offered certainly helped, however, it took a bit to be able to utilize it more efficiently.
What problems is the product solving and how is that benefiting you?
case management recruitment ; case management is a very niche market and I've definitely realized that utilizing the database is a great tool to be able to find more specialized candidates in addition to other job boards.
Recommendations to others considering the product:
Do the offered trainings on the website, follow along as you go to get acclimated, ask questions, practice, and efficiency will come.


    Colleen B.

Still learning the ropes, all good so far!

  • December 05, 2016
  • Review verified by G2

What do you like best about the product?
I am still learning how to navigate the system. My experience so far has been good, it is organized in a fashion that is easy for me to learn and utilize.
What do you dislike about the product?
Most of the issues I have run into have been addressed by our support team. The only problem I do see is when I get an email notification of someone applying to a position, it does not tell me what the location is they applied to. I am pretty sure it is how we have posted the job.
What problems is the product solving and how is that benefiting you?
I love how I can house important documents in one location for our credentialing team to have access to and a candidate can edit the form we send to them
Recommendations to others considering the product:
This is a neatly organized system and easily utilized by all members of our HR and Recruiting for access to our candidates as they go through the hiring process.


    Kyle B.

Working as User Admin for my company

  • December 05, 2016
  • Review verified by G2

What do you like best about the product?
The reporting is great for in depth understanding or recruiters progress and job statistics
What do you dislike about the product?
System Configuration is confusing and hard to use
Time to fill for job with multiple openings is difficult
What problems is the product solving and how is that benefiting you?
Reporting information to clients, can show them specific information they are looking for


    Hospital & Health Care

iCIMS Review from a Recruiter / Administrator

  • December 05, 2016
  • Review verified by G2

What do you like best about the product?
I really like how we can personalize all the different steps and processes within the system.
What do you dislike about the product?
I would like some more guidance and support on best practices on how to set up our system. There are so many options it can be quite cumbersome. We roll out things to the field and then learn there is more to it and then the field gets so many updates from us it feels like our system is never at a point of just functioning so we can do our jobs.
What problems is the product solving and how is that benefiting you?
The largest business problem is rolling out a brand new recruiting function within our organization. With the ATS we also have a centralized staffing team to support certain levels of the positions.

However we do expect the field to manage their own recruiting. So, teaching the field how to use the system and follow the correct recruiting process is our biggest challenge.

For those in the field that embrace the process they have seen a big positive impact on their ability to fill their vacancies. I have seen a couple buildings take their # of openings down from 15 to 2-3 openings.
Recommendations to others considering the product:
The biggest recommendation I have for new customers is to first understand all the different product lines iCIMS offers. You'd think if you bought the Recruit program - then you could source from you candidates but that is a different product line. You need to understand what you need then buy the correct product lines.

The other recommendation is to request a dedicated Account Manager to support you on building out your system the best you can before launching it. We rolled out an off the shelf program and going back to create all our work flows and educate the field is a big challenge.

The ease of use and flow of the process is really smooth once you have the right programs and the right workflow built out.


    Steve S.

User and an administrator

  • December 05, 2016
  • Review provided by G2

What do you like best about the product?
Saves time when regretting or moving applicants through the recruiting process.
What do you dislike about the product?
Reporting features way to cumbersome to use - results are not well organized.
What problems is the product solving and how is that benefiting you?
Better able to manage the work load. Able to provide managers will real time data on their open positions.


    Banking

HR Specialist

  • December 05, 2016
  • Review verified by G2

What do you like best about the product?
easy use, easy to navigate, always updating product. onboard is great recruit is easy and have been able to integrate other products such as skillsurvey.
What do you dislike about the product?
Customer service is not great - long wait times and often different solutions for same questions - especially around reporting.
What problems is the product solving and how is that benefiting you?
recruiting talented people, on boarding, etc. We used to have on board - but recently switched to another product. I though icims on board was great though.
Recommendations to others considering the product:
its great


    Elise B.

User-friendly ATS with awesome customizable capabilities

  • December 05, 2016
  • Review verified by G2

What do you like best about the product?
I love the sleek and minimalist design, the fact that you can search anything and return a result easily, and the interface is very user-friendly. You can also customize your recruitment process to be what fits your company's needs, which is very helpful. My company does not use everything iCIMS has to offer, but it would be great in the future to apply iCIMS's capabilities to our recruitment processes. They have a ton of iCIMS Webinars to learn how to best utilize their products and services.
What do you dislike about the product?
This is sort of a double-edged sword. They update quite frequently. While I easily adjust, some people in the office dislike the changes that are made at times. However, improvements and changes are necessary for growth. The only other dislike is the scheduling system. It is the only component to the ATS that is not as user-friendly as it should be.
What problems is the product solving and how is that benefiting you?
We used to be an all-paper recruitment process. iCIMS has completely streamlined the recruitment process, allowing us to have time-savings in regards to less paper. Everything is all in one place, which is a huge benefit. In addition, reports can be ran on almost any aspect/detail in iCIMS, which makes it great for the analysis of the data and determining if there are improvements to be made in certain areas of recruitment (i.e., advertisement).

Since we are fairly new to this whole transition, I think the benefits are huge and it makes our lives as recruiters much easier and less easy to have human-error.
Recommendations to others considering the product:
If you're looking for a product that has great customer support, is user-friendly and is customizable to your needs, this would be a great choice for you!


    Jon K. D.

Organized, helpful and easy to use tool that provides what Recruiters need to do their job well.

  • December 05, 2016
  • Review verified by G2

What do you like best about the product?
Overall the dashboard is the right tool within the product; the customization that can be done based on role is perfect. The overall system is very user friendly and the candidate and job views show the right information in a nice 3 panel view. Additionally the ability to change the view for your companies customization is flexible to use, so this is really a nice ability most systems don't have.
What do you dislike about the product?
I honestly can't say there is anything I dislike about iCIMS at this point. Everything has been working great and great customer service.
What problems is the product solving and how is that benefiting you?
We are able to increase our efficiency filling positions that include time to fill, increased exposure, and create a positive recruiting experience with our candidates. Recruit has been able to help us with a streamlined process for our hiring mangers to follow. We can't wait for us to roll out their manger view for more efficient for them. We have not rolled out out as we have multiple system roll outs in the last year we wan to make sure they can adapt to this.
Recommendations to others considering the product:
The dashboard is a great tool and it was something I highly value. The scaleability and flexible customization for your needs as a recruiter and a company are perfect and easy to implement. Candidate management within iCIMS Recruit is easy to use with great automation functions that work with your process.


    Hospital & Health Care

iCIMS Recruit

  • December 05, 2016
  • Review provided by G2

What do you like best about the product?
I love the fact that we no longer have to manually track the applicants.
What do you dislike about the product?
I'm still learning some of the functions, but iCIMS support is just a phone call away.
What problems is the product solving and how is that benefiting you?
The whole hiring process has been streamlined, iCIMS is awesome.


    Chase B.

Recruit has been a good product

  • December 05, 2016
  • Review provided by G2

What do you like best about the product?
The features that I like about recruit the best would be:
* The workflow is very customizable
* Email individuals at each status
* Approval paths for offers and jobs are great
* Dashboards are very customizable
What do you dislike about the product?
The features that I dis-like about recruit are:
* iCIMS is built based on template so configure the system as far as branding goes is nearly impossible
* Admin access is very limited in what we can do
* Have to call the help desk multiple times a day to get any little change done
What problems is the product solving and how is that benefiting you?
The business problems we are solving is:
* being able to report on how recruiters are doing
* being able to have approval paths on job req's and offer letters
* streamlining the process to make it easier for candidates
Recommendations to others considering the product:
My recommendations would be is if your a small company and don't want to have much configuration and don't have a sales group then this would be the product for you. It not as customizable as we would like and everything we ask for takes a while to implement.