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Great product
What do you like best about the product?
iCIMS is very easy to use, user-friendly. Customer service and support is great as well. They will work quickly to solve any problem you my have.
What do you dislike about the product?
System can sometimes be slow. Not always the easiest to customize the system to your liking.
What problems is the product solving and how is that benefiting you?
We use this as an ATS. Not necessarily solving problems but keeping problems from arising.
Recommendations to others considering the product:
I have used half a dozen ATS products, iCIMS is my favorite by far.
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I like ICIMS but it has been very difficult for the integration with our payroll company
What do you like best about the product?
The way you onboard people easily and they get their paperwork all in one email.
What do you dislike about the product?
I think it is difficult when they submit a form and it isn't right.
What problems is the product solving and how is that benefiting you?
We are using this to keep all forms on the platform and being consistent with all new hires
Recommendations to others considering the product:
it is fairly easy best if you have issues to call early in the morning. Support help staff is great first thing in the morning. Very appreciative of the help they give when you say that there are specific issues. They are great at helping you try new things or walking you through problems.
Administrator
What do you like best about the product?
How configurable it is. Service & reporting abilities.
What do you dislike about the product?
The last upgrade caused problems with one of our intergrations but we were not made aware of this. Had to find out on our own.
What problems is the product solving and how is that benefiting you?
More engagement with our managers in the TA process. More robust reporting that has helped us identify problems and effiencies. Better candidate application & onboarding experience.
Efficient
What do you like best about the product?
The way to get around the system is easy
What do you dislike about the product?
Some of the features are not friendly user and do not have enough training
What problems is the product solving and how is that benefiting you?
Looking for the right candidate for certain hard to fill positions
It is a good product that helps me perform my job on a daily basis
What do you like best about the product?
I like how it is easy to use. It is very simple which is nice. It does not over complicate things.
What do you dislike about the product?
I don't like the new update. I don't like when I have to switch back from work flows and notes when writing about a candidate. It slows down my process
What problems is the product solving and how is that benefiting you?
I solved a lot of different issues including organization.
A solid CRM
What do you like best about the product?
The software is trustworthy and reliable. iCims won't let you down. It is a professional piece of software that is also easy to learn and intuitive.
What do you dislike about the product?
The UI is ugly, even when you click on both colour schemes. I spend a lot of my day looking at it, however it is not too pleasant to look at. The quality of software has increased so much recently and people are used to perfected and pretty design - there is no excuse for it to look like its from 2005.
Competitors avature and bullhorn are prettier I know they are built on javascript which offer a wider range of aesthetic features. The steps are often clunky, slow and time-consuming, when every minute counts it is a drain on resources when it takes 3 minutes to input a new candidate. I'm not sure why you have to load a new page at every step, on other CRM's you can do it all on the same page without reloading it and using up time.
Competitors avature and bullhorn are prettier I know they are built on javascript which offer a wider range of aesthetic features. The steps are often clunky, slow and time-consuming, when every minute counts it is a drain on resources when it takes 3 minutes to input a new candidate. I'm not sure why you have to load a new page at every step, on other CRM's you can do it all on the same page without reloading it and using up time.
What problems is the product solving and how is that benefiting you?
We solved the problem of tracking candidates and having all of our information in one place. Now everyone can go to iCims to see the latest information this helps if someone is away on vacation or if they are ill - it is easy to pick up from where they left off. There is also good features on confidentiality so only certainly people can see particular roles/candidates.
Recommendations to others considering the product:
Yes
Overall good ats
What do you like best about the product?
It's customizable, can add video easily, has an app
What do you dislike about the product?
Hiring managers complain the app doesn't load, th implementation is all self done, only self directed learning causing a very long ramp up period. Still don't feel like I know how to use the system.
What problems is the product solving and how is that benefiting you?
Able to post a career portal to the our website
straightforward and simple tools for recruiters
What do you like best about the product?
the tool does the basics well and is fast.
What do you dislike about the product?
the UI is outdated, but this is being worked on and the recent releases are definitely headed in the right direction.
interview scheduling and offer management are under-developed, but we are partnering with iCIMS on requirements gathering. Very happy that the company is prioritizing this.
the crm features are under-developed.
interview scheduling and offer management are under-developed, but we are partnering with iCIMS on requirements gathering. Very happy that the company is prioritizing this.
the crm features are under-developed.
What problems is the product solving and how is that benefiting you?
we are still configuring the product. have not launched to recruiter yet.
Recommendations to others considering the product:
First decide what your recruiting org needs out of tools. Get some demos with their sales people. get a deep understanding of the capabilities.
Neutral Experience
What do you like best about the product?
Simplicity of the platform is great. Routing of applications through desired statuses is a bonus
What do you dislike about the product?
Lack of validation on iForms, lack of customization from the user end on iForms
What problems is the product solving and how is that benefiting you?
Recruiting automation with primary HCM software
Regional HR Manager
What do you like best about the product?
The ease of reviewing resumes key in the process. We also have the opportunity to properly qualify candidates out to meet EEO and OFCCP guidelines
What do you dislike about the product?
The ability to search all resumes with key words..
What problems is the product solving and how is that benefiting you?
The ability to track of recruitment so as to meet EEO and OFCCP guidelines
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