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Our company has 5000 + employees and we use iCIMS to keep track of interview candidates.
What do you like best about the product?
I can keep track of entire hiring process using this software. It is very easy to understand and follow.
Some other features I like are: 1. Mobile friendly, 2. Outlook compatible, 3. Good reports generation. 4. Linkedin interface etc. . . . . .
Some other features I like are: 1. Mobile friendly, 2. Outlook compatible, 3. Good reports generation. 4. Linkedin interface etc. . . . . .
What do you dislike about the product?
There needs to be an option to create OR insert my own steps and create a follow up plan accordingly. Which will help me to track things better. There is no functionality to add reminders for myself.
Also the resumes are not sent as attachments. Resumes are being sent as web portal. Which needs improvement.
Also The cost is little bit pricey for the features provided.
Also the resumes are not sent as attachments. Resumes are being sent as web portal. Which needs improvement.
Also The cost is little bit pricey for the features provided.
What problems is the product solving and how is that benefiting you?
Centralized tracking, which helps when a particular recruiter is not around or is on vacation. the process does not halt.
Recommendations to others considering the product:
Give this a try and you will switch your existing system for sure.
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Satisfied Recruiting Manager
What do you like best about the product?
The ability to customize to meet our specifiic recruiting needs is awesome! Whether is be status codes while moving candidates through the system to the templates and way we communicate with our candidates and hiring managers.
What do you dislike about the product?
I get feedback about the 'hiring manager' view being difficult, but maybe that is something we can control (still learning all the functionality). Specific to that, hiring managers have no search function to find their jod description templates so they have to manually scroll through 39 pages rather than type is key search words.
What problems is the product solving and how is that benefiting you?
Communication between recruiter and hiring manager, and between recruiter and candidate...this is a great system for that. Like every recruiting organization we'd love to talk to everybody in person, but with 500+ openings and 3k+ applicants at any given time, it's impossible for our team of 5 recruiters and 3 coordinators.
Recommendations to others considering the product:
Great product, still learning it's capabilities, but to have a system with this much flexibility is very welcomed.
Executive Sponsor and Super User
What do you like best about the product?
Scalable, configurable from the client site without intervention from vendor, reporting features, creation and use of iforms in support of recruiting process. Supports paperless on-boarding process.
What do you dislike about the product?
Lack of use across the platform of conditional logic.
What problems is the product solving and how is that benefiting you?
End to end management of recruiting process within a single platform. Reduced paper use and consumption, transition and availability of data among hiring process stakeholders, reduced data entry across the life cycle of the hiring process.
We love iCims!
What do you like best about the product?
I was responsible for the search and selection that ultimately resulted in bringing on iCIMS as our ATS. The implementation process was a breeze and working with the iCIMS team post implementation has been a great experience. We really view them as a partner and not just a vendor. They have helped guide us through how to best utilize the system and we have both learned from each other.
What do you dislike about the product?
We haven't had any issues with iCIMS as of yet
What problems is the product solving and how is that benefiting you?
Integrating our campus and experienced hire recruiting was a big thing for us as well as streamlining reports. The flexible workflows allowed for a more simple crossover between the types of recruiting and their search tool has allowed us to gather data insights we did not previously have access to. The open API has also been a huge benefit in connecting with our home grow campus recruiting application.
Recommendations to others considering the product:
Their staff is awesome. Engage with them during the search and selection process. Ask questions that you don't think they can answer and they will likely surprise you!
Good platform, flexible product and reliable service
What do you like best about the product?
The ability to tailor the system to deliver the results that we're looking for, its integration with other systems, and by far and away, the 24/5 support from the help desk!
What do you dislike about the product?
Over the two years that we've been clients, while I understand the need to innovate and change, there have been multiple updates/upgrades, and some of those enhancements, as they tend to do, can be disruptive.
What problems is the product solving and how is that benefiting you?
We transitioned from using an excel sheet to monitor and keep track of our applicants, and now can use this system to accurately measure response from job boards, and efficiently communicate with our candidates. There is also a high amount of visibility into our manager's actions that gives accountability.
User and administrator
What do you like best about the product?
User friendly and easy communication with candidates.
What do you dislike about the product?
Reporting function can be difficult to figure out on your own.
What problems is the product solving and how is that benefiting you?
Reaching a large number of candidates.
Longtime user and Administrator
What do you like best about the product?
I've used iCIMS for the last nine years and it is the most comprehensive tool I've worked with. The ability to customize workflows, fields and reports makes it very handy in getting what you want out of tracking. In addition, due to it being a cloud based platform it is easy to access the system from anywhere without having to VPN in to an internal network. Adding and removing users is very easy from an administrative standpoint. The jobs library is a nice feature which lets us keep our descriptions up to date.
What do you dislike about the product?
Some features of the system are not customizable like pop-up windows. In addition, customers do not have the ability to remove fields that were created in error or are no longer used, we can only hide them. The system is very powerful so it can overwhelm inexperienced users with appearing to be too complex. Because of the complexity of the system, companies need to have you need to have a competition administrator to manage and make updates. We tried to integrate Outlook in to iCIMS but they require us to white list a huge chunk of IP addresses which our security team was not comfortable with.
What problems is the product solving and how is that benefiting you?
Recruiter tracking, source tracking and workflow management. We are able to monitor where our marketing spend is paying off based on the amount of candidates coming through from different sources and how many are hired. In 2015 we hired 681 people with a team of less than 10 Recruiters. There is no way we could do this without a good workflow management tool.
Recommendations to others considering the product:
Allow some additional customization flexibility
Super In-house Admin capabilities; fairly intuitive user-interface.
What do you like best about the product?
The iCims platform allows you to configure your candidate experience and internal process in real time. No waiting; no change order fees. If you're used to other providers where configuration changes mean submitting a ticket, scope of work meetings, pricing and then execution time, this alone will make your experience.
When you do need to reach out to iCims they are the most responsive customer service providers I have ever interacted with - not a statement to make lightly. Perfect? No. Close to it though: their commitment to listening to customers and incorporating feedback very quickly is simply superior.
When you do need to reach out to iCims they are the most responsive customer service providers I have ever interacted with - not a statement to make lightly. Perfect? No. Close to it though: their commitment to listening to customers and incorporating feedback very quickly is simply superior.
What do you dislike about the product?
I see occasional iCims configuration changes which don't fit the way I use iCims and which are not configurable. I hope they will continue to believe that part of their tremendous appeal is the ability to customize their platform and user experience so much and so easily.
What problems is the product solving and how is that benefiting you?
ModSpace has been able to streamline and adjust our recruiting process achieving our time to fill targets for the last 3 years. iCims' reporting functionality has enabled us to continually tweak and focus our advertising dollars resulting in reduced and more effective recruitment budget.
Recommendations to others considering the product:
Do your due diligence and speak to iCims' customers with similar structure and anticipated use.
iCims Review
What do you like best about the product?
iCims recruit is highly flexible, scalable and very robust. I have found the product to meet 95% of our needs from a systems prospective.
What do you dislike about the product?
The lack of a robust reporting functionality.
What problems is the product solving and how is that benefiting you?
Recruiting more efficiently.
Recommendations to others considering the product:
Understanding all the administrative functions a capabilities are key to understanding how you can affect change within the business. Speak to your technical account manager for more details on functionalities/capabilities.
My experience with iCIMS has been pleasant and I enjoy the user-friendly platform!
What do you like best about the product?
I am a big fan of the user-friendly homepage and the easy navigation. The customer support that is offered. With one of the recent updates, I like how you can easier navigate candidates through different stages of the interview process. I didn't get this type of support from other ATS that I've used in the past.
What do you dislike about the product?
I can't get my vendors to show up in alphabetical order in the vendor list. A better reporting function will work as well.
What problems is the product solving and how is that benefiting you?
Staffing and iCIMS helps in tracking our applicants. Also, regulating our staffing vendors that we work with.
Recommendations to others considering the product:
None
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