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External reviews

368 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

SECUREFRAME- End to end compliance

  • September 23, 2024
  • Review verified by G2

What do you like best about the product?
We use Secureframe for SOC 2 and ISO. wonderful onboarding experience and the interface is very clear and easy to navigate, The tests provide clear instructions on how to pass them by providing suitable evidence . Customer support and dedicated account Manager have helped us a alot during the journey.
Automated evidence collection, continuous monitoring, and risk management help us to get the certification in no time.
compliance tasks with AI-powered capabilities is another great advantage of using secureframe.
I strongly recommend usinf secureframe for its efficiency,visibility and security
What do you dislike about the product?
Some integrations were not present and it was hard to make the connections
Jira integrations needs to be more robust
What problems is the product solving and how is that benefiting you?
It makes evidence collection very easy for SOC and ISO.


    Gavynn B.

Easy to stay organized and rest assured that we're compliant

  • September 17, 2024
  • Review verified by G2

What do you like best about the product?
Any time there is a task that needs to be done, an email is sent out by Secureframe with explicit instructions on how to accomplish it. Whether that be a new employee going through onboarding, annual SOC 2 compliance, or verifying that security policies are up to date, Secureframe ensures that the important tasks are completed in a timely manner. It would be chaos to try and manage all of this another way, and our team breathes easy knowing that we're covered by their software.
What do you dislike about the product?
Our team receives security questionnaires at least weekly from our prospective customers, which can come in a variety of formats (Excel, Word, external site, etc). While there is a questionnaire library feature within Secureframe, it is currently limited to being able to read and fill out Excel spreadsheets. If this were the only way we received questionnaires, it would be perfect. Alas, that's not the world we live in.

Thankfully, the Secureframe success/support team has been receptive to feedback around how this could be improved and have relayed those thoughts to their Product team.
What problems is the product solving and how is that benefiting you?
Secureframe ensures that our team's policy documentation is recorded and kept up to date, and requires that every employee go through annual training on these policies and more. It makes it easy for our HR and IT teams to know who has accomplished the required tasks on time, and can send out personalized reminders to those who have yet to do so.

It also automatically pulls Common Vulnerabilities and Exposures data for our connected integrations, which helps our team prioritize security tasks.


    Outsourcing/Offshoring

Excellent Service

  • September 17, 2024
  • Review verified by G2

What do you like best about the product?
They genuinely want to see you succeed. They are always responsive and demonstrate true professionalism.
What do you dislike about the product?
There was really no downside to my interactions with Secureframe
What problems is the product solving and how is that benefiting you?
SecureFrame is helping me with our PCI and SOC2 compliance. This is an integral part of our company doing business. The benifits are many, including allowing us to do business within many diffferent industrys with varying level of requirements.


    Information Technology and Services

User Friendly System

  • September 12, 2024
  • Review provided by G2

What do you like best about the product?
It helps alot with organizing and understanding requirements for ISO compliance. My contact at Secureframe is also very responsive and helpful. It makes ISO compliance a lot easier.
What do you dislike about the product?
There have been a couple times where something was not very obvious at first glance, however my contact at Secureframe is super helpful and responsive to answering my questions so it hasn't been a significant issue.
What problems is the product solving and how is that benefiting you?
Secureframe solves the issues of organizing, storing, and sharing, evidence for ISO compliance. It also solves issues of not knowing what needs to be done for ISO compliance.


    Anthony C.

Great Management Without Security Compromise

  • August 28, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and quick to learn. Simple to implement and very easy to integrate in our clientrs enviorment
What do you dislike about the product?
theres honestly not much I dislilke about secureframe
What problems is the product solving and how is that benefiting you?
SOC 2 complience


    Information Technology and Services

Best Tool I've Used so Far

  • August 27, 2024
  • Review verified by G2

What do you like best about the product?
The amount of integrations allows us to track compliance across our entire suite of tools. We check SecureFrame frequently to ensure compliance. The tool makes seeing evidance easy, is very easy to deploy, and so far we've had very few issues.
What do you dislike about the product?
There are some UI bugs that cause some distress, however once you know what these are, its not particularly impacting of the day to day operation.
What problems is the product solving and how is that benefiting you?
Secureframe allows us to track SOC 2 and HIPAA complaince needs.


    Legal Services

9-Months to a Successful Completion

  • August 09, 2024
  • Review provided by G2

What do you like best about the product?
Having a weekly meeting was important having never sought a SOC2 Type II attestation. The meetings helped keep focus and direction moving in a positive direction. There was a time factor involved for us to be completed and having the meetings was very beneficial. The users interface with the website was understandable and helpful once we got moving in a positive direction.
What do you dislike about the product?
It was a little daunting to begin with as the steps from beginning to end were a bit nebulous to start. Where to focus one's attention was a bit confusing. While there were steps to setup one's account, we found there was a need for a "Focus on ..." first was needed.
What problems is the product solving and how is that benefiting you?
We needed to achieve a SOC2 Type II attestation per the requirements of a client who does work for the Federal government.


    Staffing and Recruiting

An ISO 27001 Game Changer!

  • July 19, 2024
  • Review verified by G2

What do you like best about the product?
Single repository and pane of glass for all things GRC. In our case we have an urgent imperative to get ISO 27001 Certified by year end. Tremendous value compared to Vanta and Drata. Great onboarding experience and dedicated account manager have made this process so much easier. The interface is logical, easy to navigate, and we were up and running in no time at all. I love how tests are cross-mapped to controls. The tests also rpovide clear guidance and instructions so providing suitable evidence and workarounds has proven quite easy. I also have to say our advisor has been great; she is a GRC professional, an auditor I believe so we are getting first-class consulting for the price of admission. I have learned so much from her, not just about Secureframe but about ISO in general. Secureframe also has numerous conteatcs in terms of audits, pen testing and so forth, so again, everything is provding to be so easy for us. I coudl not imagine meeting this urgent complaince goal without this partnership.
What do you dislike about the product?
Some of the integrations (Azure, for example) rendered less than great results or could not connect for some reason (probably on MS side). You can bypass these however, by other means, so this is not really a stopper in my view.

Other platorms provide a real-time comparison for other frameworks, even though you have not paid for them. I was told that we can request to see what out status would be at any time, however.
What problems is the product solving and how is that benefiting you?
We did not have an ISMS as required by ISO 27001. Secureframe fucntions as that for us and so much more.


    Information Technology and Services

outstanding Experience

  • June 18, 2024
  • Review verified by G2

What do you like best about the product?
Secureframe's dedication to excellence was evident in every interaction we had with them. This year was the first time we conducted a SOC 2 audit, and Secureframe's team was incredibly knowledgeable. They guided us through the complexities of the process with ease and clarity.

They were always available to answer our questions promptly, providing detailed explanations that helped us understand each step.

What truly set Secureframe apart was its proactive approach. It didn't just respond to our needs; it anticipated them. Its consistent communication and follow-up ensured that we stayed on track and met all our compliance requirements without any last-minute rushes.
What do you dislike about the product?
It's challenging to find anything to dislike about Secureframe.
What problems is the product solving and how is that benefiting you?
Secureframe solves several critical problems related to achieving and maintaining SOC 2 compliance. Secureframe simplifies the complex and often overwhelming process of SOC 2 Type II audits by providing a streamlined and user-friendly platform. Overall, Secureframe's solutions not only streamline our SOC 2 Type II audit process but also enhance our ability to maintain continuous compliance, ultimately fostering greater trust with our clients and stakeholders.


    David R.

Secureframe provides comprehensive platform for managing Security & Compliance requirements

  • June 17, 2024
  • Review verified by G2

What do you like best about the product?
Secureframe works well for integrtaing with Azure platform and ensuring that we are maintaining compliance for SOC, ISO & HIPAA requirements. It continuously monitors and provides comprehensive testing to ensure our success.
What do you dislike about the product?
It would be helpful to allow for "Bulk" setting of dates for the tests.
Requiring additional cost for Trust Center.
What problems is the product solving and how is that benefiting you?
Compliance for SOC 2 Type 2, HIPAA, ISO27001 and general preparation for auditing of our corporate entity.