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External reviews

368 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Yunyu L.

Everything you need to get SOC 2 compliance

  • August 23, 2021
  • Review verified by G2

What do you like best about the product?
The Secureframe platform and our assigned success rep were instrumental in getting us a SOC 2 Type I report in record time (~6 weeks). The process would have been super confusing without them, and they were able to handle almost all requests/objections from our auditors without any involvement on our part. I'd estimate that they saved us dozens of hours when it came to describing our infrastructure and submitting evidence to auditors.
What do you dislike about the product?
The web dashboard is useful for high-level security monitoring, but is mostly designed for getting you audit-ready. They could add some more features (alerting, etc) that would make the platform more useful after the initial audit period.
What problems is the product solving and how is that benefiting you?
As we were selling to bigger customers, many of them required us to fill out security questionnaires and submit a SOC 2 attestation. Getting our SOC 2 through Secureframe has unlocked many deals that we otherwise wouldn't have been able to get.


    Computer Software

SecureFrame: SOC2 made easy!

  • August 19, 2021
  • Review verified by G2

What do you like best about the product?
Folks from the SecureFrame team are available to guide you thru requirements via Slack pre-audit and do frequent checkups.
What do you dislike about the product?
Nothing really, some of the automation tests had false positives, but the team guided us through all of this and offered solutions.
What problems is the product solving and how is that benefiting you?
SOC2 without having to worry about picking vendors. We got our SOC2 Type 1 in just a few months from starting our engagement.


    Information Technology and Services

Easy & Efficient SOC2 Process with Secureframe

  • August 18, 2021
  • Review verified by G2

What do you like best about the product?
Secureframe streamlined every step for my team, automating majority of the manual tasks. Our employees easily onboarded themselves through Secureframe's seamless workflows.
Support is extremely fast and responsive. We not only have a dedicated Customer Success Manager but also from the security experts to answer any technical questions.
What do you dislike about the product?
doesn't integrate well well with Heroku; not big deal tho
What problems is the product solving and how is that benefiting you?
Prepare for SOC 2 compliance


    Rahul S.

Seamless SOC-2 Experience with Secureframe

  • June 16, 2021
  • Review provided by G2

What do you like best about the product?
How quickly we got through our SOC2 process. The experience working with the auditors and Secureframe was so great — very responsive team set up a shared slack channel and helped us through the entire pipeline. They helped us with security questionnaires from our clients and even advised on best security practices.
What do you dislike about the product?
We had no issues working with Secureframe
What problems is the product solving and how is that benefiting you?
We wanted to unblock more significant deals for our product with a SOC 2 certification. Since our SOC2, we've been able to close those larger deals. Filling out large security questionnaires can be a daunting task — Secureframe helped us with those as well.


    Ankit J.

Streamlined the SOC2 process

  • June 07, 2021
  • Review verified by G2

What do you like best about the product?
Very knowledgeable about the SOC2 process. For someone who has not gone through the process before, this was a no-brainer. The customer support is excellent, they also have amazing security experts to offer personalized advice.
What do you dislike about the product?
The platform is still new, so there were some technical hiccups along the way.
What problems is the product solving and how is that benefiting you?
I was going through the SOC2 Type 1 process. As a first-time audit, we didn't know how to navigate it or find a good auditor. SOC2 walked us through the process from beginning to end.


    Quentin R.

Seamless SOC2

  • June 07, 2021
  • Review verified by G2

What do you like best about the product?
Secureframe Team software are professional experts who helped us navigate through all the edge cases of SOC2. We were able to get to SOC2 Type 1 certification under 3 months.
What do you dislike about the product?
The software is still young and missing some integration but Secureframe is working hard to add them
What problems is the product solving and how is that benefiting you?
We were able to get to SOC2 Type 1 certification under 3 months and close new customers since then.


    JJ T.

Made getting SOC 2 Type 1 so easy and saved us hundreds of hours

  • June 07, 2021
  • Review provided by G2

What do you like best about the product?
Secureframe’s platform made getting our SOC 2 incredibly easy and saved us easily hundreds of hours of time and resources. I loved how the product helped streamline a lot of the evidence collection process as well as providing security awareness training, policy creation, and vendor management. It literally did almost everything we needed to get SOC 2 compliant. The integrations were great in pulling in evidence from our existing tech stack, which helped save a lot of time for us. Finally, the team and support is exceptional! Anytime we had a question, they were always there for us.
What do you dislike about the product?
While Secureframe does significantly help speed up the process, you still need to take the time to read over the policies, and set-up the integrations properly. But, the team is there to help support you through it and answer any questions you have.
What problems is the product solving and how is that benefiting you?
Secureframe helped us secure our SOC 2 Type 1 in no-time, which was huge for unlocking some of our enterprise opportunities and moving along deals. Plus, it helped our company clean up our security posture as we continue to grow and scale.


    Gregory G.

Amazing experience - our SOC-2 has been a breeze!

  • May 24, 2021
  • Review verified by G2

What do you like best about the product?
There are a number of things I liked that I'd like to call out. First, the product and the integrations were great in really helping my team save hundreds of hours from collecting evidence, creating policies, and it was really easy to manage the entire process within the platform. I liked that Secureframe used a direct integration approach with our tech stack versus having to install an agent that we'd have to maintain. Second, the Secureframe team provided fantastic support from onboarding, to answering compliance related questions quickly, to being with us through the audit itself. The combination of customer success and compliance managers really sets them apart from other options in making you feel like you have security experts with you.
What do you dislike about the product?
Not much to dislike - we needed SOC-2 to close more deals and Secureframe helped us do it quickly.
What problems is the product solving and how is that benefiting you?
We needed to get a SOC 2 report to help unlock our enterprise customers. We were going through SOC 2 for the first time so we didn’t even know where to start or how to prepare. Then we learned how tedious the process was from all the screenshots and policies needed. Secureframe made the process incredibly easy. They easily saved us hundreds of hours of time, their compliance experts clearly explained all the tasks required to get SOC 2 compliant, we were able to get SOC 2 ready in a matter of weeks which definitely would’ve taken us significantly longer without Secureframe.


    Gilad K.

Amazing Support from Real Security Experts

  • May 23, 2021
  • Review provided by G2

What do you like best about the product?
The security process can be challenging and only a few can understand what's really going on.
Secureframe handled it in a way that I can easily follow along.
It's simple to just connect your accounts and get a birds-eye overview of your security practices.

They automated every step of the way, onboarded my employees, and made me feel like I'm in the know.
Their support team is remarkable and I got coaching and help with the set up process as well with other things that "weren't on the menu"

Thanks to them my organization got ready for SOC 2 Type I super fast, and my clients are happy.
What do you dislike about the product?
When you sign up at first, it's hard to grasp what they do vs what is going to be done in an audit, but it's mostly because I didn't understand what those security practices entail
What problems is the product solving and how is that benefiting you?
I can do business with clients that security is top of mind.


    Daniel S.

Powerful and integrated app, very helpful team

  • May 13, 2021
  • Review verified by G2

What do you like best about the product?
The application platform is easy to use, easy to understand and powerfully integrated with the majority of tools we utilize. This made the tool very valuable for us and helped us obtain a SOC 2 Type I compliance report. We will continue to use it for Policy Management and onboarding new employees. Aside from the tool itself, the support/implementation team is extremely helpful and takes a white-glove approach to helping answer questions and getting you where you need to be. Great tool, great team.
What do you dislike about the product?
Since this is a required question, forced to write this much to say there is nothing I disliked.
What problems is the product solving and how is that benefiting you?
SOC 2 Type I, New Hire Onboarding, Security Policies