Powerful and visual tool for your customer journey
What do you like best about the product?
Apart from being a powerful and visual tool i appreciate the community, guide/help center and CSM that you get as an extra to the tool. This is something i haven't experienced with other similar tools. That is something that enhance your analysis and gets you to dig further than you normally would do.
What do you dislike about the product?
It takes some time to get settled in the tool. Which can be somewhat frustrating.
What problems is the product solving and how is that benefiting you?
Visualising bigger data that previously would have taken far more time and effort to put in a "simple" report. Also the way segmenting and comparing is done, its easier to see good vs bad in one image.
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