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    Financial Services

Reliable and stable automation

  • January 05, 2021
  • Review verified by G2

What do you like best about the product?
Blue prism offers an all-in-one RPA tool, the flow chart will be helpful to write the complex logics. We don’t need prior programming knowledge to learn or work on blueprism.
What do you dislike about the product?
It need frequent maintenance and will take much time while multiple bots running.
What problems is the product solving and how is that benefiting you?
We can automate the tedious repetitive tasks and execute without having errors. We have saved a lot of money and time.


    Amal J.

Excellent RPA Tool

  • December 11, 2020
  • Review verified by G2

What do you like best about the product?
Blue Prism offers an all-in-one and easy-to-use RPA tool that can be customized to meet your requirements. As daunting as the concept of creating bots may seem to beginners, Blue Prism doesn't require you to have any experience or knowledge in programming. The implementation of bots is done through a drag and drop method through which you can add a step-by-step process for your bots to follow when they are completing tasks that are too tedious and repetitive for human beings. There are flowcharts to help you keep manage your bots and see which ones are running. Blue Prism is quite secure and has a built-in feature to encrypt information that shouldn't be revealed such as passwords.
What do you dislike about the product?
The only thing I dislike is that Blue Prism requires frequent maintenance. Additionally, in very rare circumstances, Blue Prism takes a really long time to load when you have multiple bots running.
What problems is the product solving and how is that benefiting you?
The primary reason we needed Blue Prism was to solve issues that were arising from having to do repetitive tasks manually. They can be so tedious and exhausting that they took longer than expected to complete and there were instances were there were errors in the data caused by misspellings that went unnoticed. Once we implemented RPA bots, these problems were resolved due to their accuracy and speed in which they completed the tasks. It was a huge relief to let the bots handle the repetitive work so we could use our manpower for completing other work and projects. The benefit we realized is that we were able to save quite a lot of time and money, and also be more productive as we weren't burdened to do simple data entry and copy and paste work that we could relegate to the bots.
Recommendations to others considering the product:
Blue Prism was a good addition to our company to assist in making our work easier and to lessen our burden. It's simple enough to learn to use and has been proven to have good scalability. I'd recommend Blue Prism for implementing RPA bots.


    Alan J.

Blue Prism

  • November 16, 2020
  • Review verified by G2

What do you like best about the product?
Blue Prism is a flexible automation tool that is easy to use and set up. You can automate both web and desktop tasks. Setting up automation is rather straightforward with a drag and drop tool using which you can design your bots. Due to the simplicity of the software, you don't need to know any programming to get started with it. Blue Prism has a 24/7 uptime so that your automations are running whenever you want them to. In terms of costs, I've found Blue Prism to be more efficient and cheaper than other RPA tools in the market while also delivering a better service and easier maintenance. They have a very competent and easy to approach customer team who are there to assist to the best of their abilities.
What do you dislike about the product?
I have no complaints regarding Blue Prism. It's excellent and does its job for us at our organization.
What problems is the product solving and how is that benefiting you?
We implemented Blue Prism at our company as we needed to reduce human labor in repetitive work. Using automations to take over such tasks has improved our productivity as bots provide more accuracy and faster results than humans. In the grand scheme of things, we've been able to cut our expenses and reduce the workload on our staff. Data entry work, copy/pasting, moving data from one document to another, scanning images for texts, etc have been relegated to bots for convenience as they're tedious work for humans and can be done quicker by bots.
Recommendations to others considering the product:
I'd recommend Blue Prism as it's a good RPA software to implement automation to reduce the need of manual work for tasks that can be repetitive.


    Arun J.

Reliable Automation

  • October 18, 2020
  • Review verified by G2

What do you like best about the product?
Blue Prism is a very good RPA tool for automating processes. It's simple enough to use as it doesn't require any coding to set up the automation. The interface is quite intuitive and with the drag and drop tools, you can set up your automation with ease. By a large margin, this is very useful in saving time and reducing the need to perform repetitive tasks manually. In addition, the accuracy of work and productivity is increased and results are produced quicker than that by a human worker. The RPA has zero downtime and works on a consistent and continuous basis.

Blue Prism support is also excellent. They're been very helpful to us in setting up the RPA tool at our company. There are plenty of articles and informative guides on their website as well as their forums through which we can resolve any issue we run into.
What do you dislike about the product?
I don't dislike much about Blue Prism, but much like any RPA tool it requires a lot of maintenance and frequent updates to the automation.
What problems is the product solving and how is that benefiting you?
At our organization, we use Blue Prism RPA to automate tedious tasks that are repetitive in nature. By relegating these tasks to automation, we're freeing up time and costs from having our staff perform the work manually. This allows us to be productive in other areas of importance. Blue Prism ensures that our database is always up to date with the latest data and reports. Blue Prism, additionally, offers reporting through which we're able to see how the automation is performing.
Recommendations to others considering the product:
Blue Prism offers a very stable and reliable form of RPA that's beneficial to organizations at any level. You may not realize its benefits right away, but over time you'll be saving quite a lot of time and costs.


    Nishi N.

RPA Tool - BluePirsm

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
The thing which I like most about BluePrism is that it allows to build automation in a modularized way. Any changes needed at any point of time can be easily done in BluePrism because of the separation of logical layer and UI interaction layer. The debugging of the code is quite easy as compared to other RPA tools in BluePrism. The Blueprism tool can be easily integrated with any other desktop applications, mainframe applications, silverlight applications etc.The BluePrism provides an excellent system to system integration feature. Web services is another cool feature provided by Blueprism in which you can provide the service without exposing your code. The installation of Blueprism is quite easy as compared to other RPA tools. The speed of execution of BluePrism is quite high which automatically increases the operation scalability of the tool.
What do you dislike about the product?
There is nothing in particular which I dislike about BluePrism but I think if it would have supported Front office automation along with the back office automation then it can be a fabulous tool for any kind of automation. Another thing is related to its accessibility, as it has app based accessibility so it can't be accessed over browser or mobile phones.
What problems is the product solving and how is that benefiting you?
BluePrism has helped me in solving many business processes for our clients . It has saved a lot of processing time and reduced the human effort by helping in automating end to end task.


    Kevin P.

Blue Prism Review

  • September 10, 2020
  • Review verified by G2

What do you like best about the product?
What I like best about Blue Prism is how easy it is to use and the intuitiveness of the software. It greatly reduces the complexity in automation as Blue Prism allows you to create processes with a simple drag and drop. You're neither required to know any programming nor have any prior experience with RPA. If you need training, you can use the Blue Prism Learning Edition for free for a limited time or enroll in Blue Prism University where there are several video courses to help you get a good understanding of RPA in general and how to use the Blue Prism software to suit your needs. For those who complete the courses, Blue Prism also offers certification which you can use to advance your career.

As for the software itself, Blue Prism is excellent for automating tasks that are repetitive in nature without the need for human intervention. This saves you time and a lot of effort that you can invest into other work that cannot be automated. Whether you're in a small organization or a big one, Blue Prism can simplify your tasks and in turn reduce costs.
What do you dislike about the product?
The interface looks dull and outdated, and could use an overhaul. But otherwise, Blue Prism works as marketed and I'm quite satisfied with its performance.
What problems is the product solving and how is that benefiting you?
We needed an efficient and reliable RPA software with zero downtime to automate a lot our repetitive tasks that were exhausting and requiring too much manpower. We implemented Blue Prism to help meet those needs and combat certain issues. Blue Prism helps us manage our database by frequently updating it from importing data from Excel files. With the help of reports, we're able to have a good idea on how our projects are functioning. Although all of these tasks can be done manually, Blue Prism does them much quicker and with more accuracy. Blue Prism can also be monitored using our phones through which we can manage our automations and make changes if necessary.
Recommendations to others considering the product:
I'd recommend Blue Prism for organizations looking to implement RPA in a more convenient way for an affordable price. Their customer support is excellent and available at all times.


    Douglas C.

Powerful process building product with easy interface.

  • September 06, 2020
  • Review provided by G2

What do you like best about the product?
Blue Prism its a flexible Automation platform which helps the users on simple reduction of various manual repetitive tasks, saving unnecessary cost and time wastage.
The product has a unique ability to integrate other different marketing platforms and its also a very useful software on queries solving and expense process Automation.
It has in-built analytics capability, image recognition ability and the they have excellent 24/7 customer help services.
What do you dislike about the product?
Very easy to get used and Blue Prism performance and its tools functionalities its very good with easy access.
What problems is the product solving and how is that benefiting you?
Process building.

Task Automation.
Recommendations to others considering the product:
Very active and reliable Automation solution with easy usage and it offers the best solution on educing manual operations within the organization.


    Joy S.

BLUEPRISM maintains a stable financial area for us.

  • August 19, 2020
  • Review provided by G2

What do you like best about the product?
This platform allows you to develop and implement a complete digital automated system. It helps you automate different processes as they were financed. It is very sophisticated, easy to use and with a very organized interface that will allow the department in charge of human resources to carry out its work effectively. These tasks are usually time consuming but with this software you simplify many things.
What do you dislike about the product?
At first we had difficulty using this platform since they do not have training courses or a trial version, but after we became familiar with it, everything was more fluid and with very good results. We have no complaints.
What problems is the product solving and how is that benefiting you?
We mainly improve commercial and business processes thanks to the automated system. Its functions work without problems, this allows us to perform a fluid work and save time to channel it in other areas that require it, in addition to being very fast in its development. We have the ability to be versatile and perform higher quality work thanks to the workforce we obtained with Blue Prism.
Recommendations to others considering the product:
It is a very stable platform that also generates confidence in a constant workflow, you can automate repetitive work and processes so that your work team can focus or channel their saved time in other areas of the company that require it, it is easy to use after you become familiar with it, recommended.


    Abhishek K S.

Blue Prism a Superb RPA Tool to Automate

  • July 29, 2020
  • Review verified by G2

What do you like best about the product?
It covers almost every possible thing which can be automated, the best part is the way it handles the web-based applications and Google drive. I faced challenges in handling google sheet with other RPA tools but Blue Prism is a real savior. The email handling and reading capability is also very precise.
What do you dislike about the product?
I don't see much downside of this tool apart from log management. Many times we encountered issues with log and queue handling. Although they claim that there is a fix available now in the latest version.
What problems is the product solving and how is that benefiting you?
We have automated many manual processes which include mostly data entry process, email sending at some trigger point, and file movement. In terms of benefits realization, we are saving more than 20 FTE (additional to the previous year) every year by automation 15+ new processes each year and the count is still growing.
Recommendations to others considering the product:
Create your user id on https://portal.blueprism.com/ to understand the more efficient use of this tool. Also, it will give you a good insight on the documentation front. The user community is good in helping with any issue, so be patient if you encounter any issue or face any challenge.


    Tomas M.

RPA that analyzes large amounts of data

  • June 26, 2020
  • Review provided by G2

What do you like best about the product?
It works precisely, reproducing the 100% we need, using Java, Flash, HTML, Silverlight and AJAX technologies; without asking me for scripts or any code.
It is a trusted platform and is constantly being updated.
Its design is functional, I design the frames to my liking, and we personalize our activities. Great capacity to carry out personalized activities that we can develop comprehensively and easily.
Blue Prism interacts with our users to take their suggestions into account.
What do you dislike about the product?
BP's compatibility with Excel, integration with Citrix (virtualization platform) and SAP is not perfect.
More constant product updates are missing.
What problems is the product solving and how is that benefiting you?
We control and use BP as a tool for job control of all our users.
Through the application through a QR device we control our work schedules.
In each department we have a QR reader so that each worker can control their schedules.
We currently use the app remotely through the BP app.
Recommendations to others considering the product:
The BP platform is comprised of smart tools that design, manage, and execute business tasks for businesses.