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Great experience using Rocketlane. Highly customizable.
What do you like best about the product?
Creating dashboards and filters which gives detailed overview of all the projects both at individual level and at the team level. Tracking timesheets have also been really good with rocketlane.
What do you dislike about the product?
Nothing to dislike except for one time when comments field value inside a project became empty once. thanks to the support team which helped to retreive the previious data.
What problems is the product solving and how is that benefiting you?
Having a Client Portal for the clients where they can see the progress of the project and sending the project updates has become very easy using rocketlane.
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Rocketlane is a great PSA Tool
What do you like best about the product?
Easy to use.
Keeps my team organized.
Keeps my customers organized.
One central location for everything we need as a service delivery team.
Keeps my team organized.
Keeps my customers organized.
One central location for everything we need as a service delivery team.
What do you dislike about the product?
Reporting still needs a bit more work.
Also, we wish the CSAT scores you could filter by assignee.
Also, we wish the CSAT scores you could filter by assignee.
What problems is the product solving and how is that benefiting you?
Central onboarding tool for all customers.
Central location for all projects.
Managing all tasks/work/KPIs for our Service Delivery Team.
Central location for all projects.
Managing all tasks/work/KPIs for our Service Delivery Team.
The user interface is exceptionally intuitive and easy to navigate.
What do you like best about the product?
Rocketlane stands out for its intuitive interface and seamless collaboration features.
What do you dislike about the product?
There is nothing that I dislike about Rocketlane.
What problems is the product solving and how is that benefiting you?
Rocketlane helps me efficiently track my timesheets and provides a clear, detailed overview of my time distribution across tasks.
great way to log time, as a timesheet, by project or my timecard
What do you like best about the product?
clean UI that's easy to navigate, timesheet reminders, project breakdown, can create tasks for myself
What do you dislike about the product?
sometimes it's hard to find the right project.
What problems is the product solving and how is that benefiting you?
time tracking, easy to track time.
The best project management tool you can ever find
What do you like best about the product?
Customer Experience, Ease of use, Ease of integration with HubSpot, Love the customer facing panel
What do you dislike about the product?
There is nothing I dislike about Rocketlane particularly.
What problems is the product solving and how is that benefiting you?
The customers and Attentive.ai are on the same page while we deploy their requirements. This is a huge plus point.
Clients will actually do it
What do you like best about the product?
Building out the steps of our onboarding process in Rocketlane was straightforward to do and make it easy to track and visualize work.
What do you dislike about the product?
Notification options could be more robust
What problems is the product solving and how is that benefiting you?
We have a long, complex onboarding process. It helps us and the customer visualize the work and stay on track.
Easy to use great to team
What do you like best about the product?
Resource Management is quite easy to use
What do you dislike about the product?
Capacity planning doubles up on PTO and holidays
What problems is the product solving and how is that benefiting you?
Primarly its a Resource management problem
One of the best Project Management tool
What do you like best about the product?
user friendly interface, Excellent customer support, great dashboards & APIs to integrate your inhouse software for data purposes & project creation.
What do you dislike about the product?
Did not find anything to dislike, One of the finest product. Although you might face a bit of latency issues while handling huge number of projects & filters, but that's an issue with every Cloud-based product
What problems is the product solving and how is that benefiting you?
Rocketlane gives us a great visibility on every project. we can customize dashboards for a holistic view & check the details in depth. great to keep track on project health, capacity planning for internal employees.
Great Platform, and easy to maintain and easy to analyze.
What do you like best about the product?
Easy to maintain track of tasks and timesheets.
What do you dislike about the product?
I dont see any dislikes as of now, its good and perfect.
What problems is the product solving and how is that benefiting you?
Easy to track of tasks assigned and managing timesheets with weekly approvals.
Great way to organise project tasks/time and reports
What do you like best about the product?
Ease of use. Love the different views in Project Management
What do you dislike about the product?
Restricted reporting capabilities but that is not down to the tool, I just don't have access to build custom reports.
What problems is the product solving and how is that benefiting you?
Project Management across multiple projects
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