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AMAZING EXPERIENCE!!
What do you like best about the product?
1. Instances are very fast.
2. UI/UX is user friendly.
3. Campaign set-up is amazing and additional logic usage in exclusion and inclusion of segmentation is helpful.
4. Support team is super helpful and always just a mail/message/phone call away.
2. UI/UX is user friendly.
3. Campaign set-up is amazing and additional logic usage in exclusion and inclusion of segmentation is helpful.
4. Support team is super helpful and always just a mail/message/phone call away.
What do you dislike about the product?
1. Huge scope to improve on journeys.
2. Can have features integrated like: Surveys
2. Can have features integrated like: Surveys
What problems is the product solving and how is that benefiting you?
It enhances engagement by reaching users seamlessly across push, email, SMS, WhatsApp and more.
Reduces churn by delivering personalized, real-time re-engagement campaigns.
Offers in-depth analytics and cohort analysis for precise campaign performance tracking.
Reduces churn by delivering personalized, real-time re-engagement campaigns.
Offers in-depth analytics and cohort analysis for precise campaign performance tracking.
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Experience & Jounrey with CleverTap
What do you like best about the product?
The features and the way it has it product suite developed helps us track most of the omni channel marketing execution at one place, it is easy to implement and integrate customer support, the integrations with external vendors.
What do you dislike about the product?
One downside to CleverTap being it is little techincal when it comes to ease of use by marketing or non-tech teams, ex: it could be little better by introducing all push templates format without using key vakue pairs
And also ensures all the new features under one SDK without a new SDK implementation
And also ensures all the new features under one SDK without a new SDK implementation
What problems is the product solving and how is that benefiting you?
Today it helps me in reaching customers by understanding when are they dropping off and reaching them using right channel, at the right time with right communication.
Excelente herramienta para automatizar y personalizar comunicaciones a clientes
What do you like best about the product?
Los journeys y automatizaciones son lo mejor que tiene CleverTap, junto con las integraciones. Es fácil de usar y tiene un excelente soporte.
What do you dislike about the product?
La sección analítica no es muy amigable tanto a nivel de interfaz como a nivel de ETL.
What problems is the product solving and how is that benefiting you?
Nos resuelve la comunicación interna con nuestros clientes a través de los canales como SMS, WhatsApp, Push, y otros de manera simple y escalable.
Best Choice for User Engagement
What do you like best about the product?
I like this tool very much because this tool help me in user retention and reactivation and also for acquistion.this tool has best marketing feature which helps in acheiving my targets.
What do you dislike about the product?
1> Dashboard always hangs when used with 2 or more filters
2> limited whatsapp marketing feature
3> Very Costly Interface
2> limited whatsapp marketing feature
3> Very Costly Interface
What problems is the product solving and how is that benefiting you?
: Better Decision making
: Increased Coversion Rates
: Increased Customer Retention
: Increased Coversion Rates
: Increased Customer Retention
The one-stop-shop for reliable analytics, boosting engagement & customer retention
What do you like best about the product?
1. The interface is very user-friendly
2. Integrating the tool with our websites/apps was a seamless process
3. Flexibility offered while configuring journeys and campaigns
4. We rely on the in-depth analytics and comprehensive report generation based on both live & past data, on a daily basis
5. The client support offered by the team is very reliable & proactive
6. Clevertap's tech support team has been very accomodating in terms of customizing the platform (functionality) based on our requirements
7. Their new feature that provides a readily exportable report on user engagement across nodes in journeys, making it very convenient for us to monitor metrics on a day to day basis
8. Ease of moving across multiple projects
2. Integrating the tool with our websites/apps was a seamless process
3. Flexibility offered while configuring journeys and campaigns
4. We rely on the in-depth analytics and comprehensive report generation based on both live & past data, on a daily basis
5. The client support offered by the team is very reliable & proactive
6. Clevertap's tech support team has been very accomodating in terms of customizing the platform (functionality) based on our requirements
7. Their new feature that provides a readily exportable report on user engagement across nodes in journeys, making it very convenient for us to monitor metrics on a day to day basis
8. Ease of moving across multiple projects
What do you dislike about the product?
1. Report automation is slightly rigid as of now
2. Making changes to live journeys in real-time is not supported
2. Making changes to live journeys in real-time is not supported
What problems is the product solving and how is that benefiting you?
Clevertap has helped with implementing, optimizing and maintaining our customer engagement strategies across channels.
The multi-channel journeys allow us to tap customers at different points in their lifecycle as well as their purchase journey, thus helping us bring down our acquisition costs.
All marketing activities are hosted under one umbrella instead of existing in silos
The multi-channel journeys allow us to tap customers at different points in their lifecycle as well as their purchase journey, thus helping us bring down our acquisition costs.
All marketing activities are hosted under one umbrella instead of existing in silos
Great tool for product Analytics and Engagement Tracking
What do you like best about the product?
The Technographics and System Events are helpful for users to track daily metrics on default dashboards
What do you dislike about the product?
CleverTap has room for customizability when it comes to data export and implementation techniques for Profile.push for updates. This could avoid profile merges where not required.
What problems is the product solving and how is that benefiting you?
Helps ion effective tracking and engadgement of the product
Your Daily Digest
What do you like best about the product?
The supporta nd the analysis. Live event tracking and proper funnel observations which helps us to take faster actions
What do you dislike about the product?
Just one thing that when we add graphs to the board we cannot edit it again. Thats is not a blocker but that makes things little difficult
What problems is the product solving and how is that benefiting you?
Targeting right user at right time and solving their problem. As we get to know real time drop offs this helps us to take quick actions and act on it both for app and campaigns
Powerful tool for user retention and analyses
What do you like best about the product?
- Although CleverTap is a complex tool it is intuitive to use and you can quickly become familiar with its various features.
- Campaign setup is clearly structured, making configuration straightforward.
- There are several ways to analyse user behaviour, which provide many insights into user engagement.
- CleverTap customer support is always quick and helpful.
- Campaign setup is clearly structured, making configuration straightforward.
- There are several ways to analyse user behaviour, which provide many insights into user engagement.
- CleverTap customer support is always quick and helpful.
What do you dislike about the product?
- The integration was a challenge for our developers. In their opinion the the documentation could be improved.
What problems is the product solving and how is that benefiting you?
- CleverTap provides the opportunity to adress clients in different segments, understanding user behavior and increase conversion rates.
- The ability to track user behavior in a real time allows a more personalized marketing strategies wich are more relevant for our users.
- We manage consent on the platform, which is an important feature for us to be able to target users in their preferred channel.
- The link between CleverTap and our voucher tool allows us to automatically deliver vouchers to users based on their behaviour, enabling us to develop users according to our user journey.
- The ability to track user behavior in a real time allows a more personalized marketing strategies wich are more relevant for our users.
- We manage consent on the platform, which is an important feature for us to be able to target users in their preferred channel.
- The link between CleverTap and our voucher tool allows us to automatically deliver vouchers to users based on their behaviour, enabling us to develop users according to our user journey.
Very good tool for acquisition & Retention
What do you like best about the product?
Easy Campaign Automation
Customer care response
Simple for customer journeys
Easy steps for all reports
One sorce for many buisness
Customer care response
Simple for customer journeys
Easy steps for all reports
One sorce for many buisness
What do you dislike about the product?
Product Price to High
some times slow data processing & delays in real-time analytics.
some times slow data processing & delays in real-time analytics.
What problems is the product solving and how is that benefiting you?
Helping in Automation
Time saving tool
Increased Efficiency
Help in user Engagement
Time saving tool
Increased Efficiency
Help in user Engagement
Customer Retention Engagement
What do you like best about the product?
We Like in the Push notifications options of Scribe to given a opportunity to make our content to be smarter & with the help of A/B Testing we can use different option of content in a same campaign.
Easily Operate more of the features of Clevertap Like Push,Inapp & webhook also.
Easily Operate more of the features of Clevertap Like Push,Inapp & webhook also.
What do you dislike about the product?
Segment Deletion option should be in a bulk Now we are delete any segment in CT one by one.
What problems is the product solving and how is that benefiting you?
This Help to Making Real Time campaigns based on user activities on them live behaviour & Past behaiviour.
It help to track the numbers with the help with analytics part.
In Push Campaigns we can use Scribe & make our content more attractive.
With the help with A/B Testing we can use different content in a same campaigns.
It help to track the numbers with the help with analytics part.
In Push Campaigns we can use Scribe & make our content more attractive.
With the help with A/B Testing we can use different content in a same campaigns.
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