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excellent monitoring application
What do you like best about the product?
Through the application, I can monitor, track, remotely manipulate the devices from a distance, install the apps I want, and organize the desktop I want to be displayed on the device.
What do you dislike about the product?
I have nothing bad to say because it truly has many virtues that make it a super powerful, robust tool that we need to exploit.
What problems is the product solving and how is that benefiting you?
Right now we are using it on pure smartphones, tablets, and devices with Android like TV boxes, Minix, etc., to install and run a commercial app and monitor that the device is okay in terms of connectivity and the app is functioning correctly.
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Overall satisfied with the product with a couple problem areas.
What do you like best about the product?
Managing all devices in one place. Easy to navigate most things.
What do you dislike about the product?
Hard to get devices to register with google play during provisioning. They also talk about working with Samsung devices, but there are no instructions on how to do so.
What problems is the product solving and how is that benefiting you?
Managing all my devices in one place, faster setup, pushing updates remotely to all devices, securing the devices, and helping make the devices professional looking.
Fantastic Management Platform for Android Devices
What do you like best about the product?
Esper caters to Android devices and offers the most flexible solution while controlling assets. In addition to custom APKs and Play Store apps, you can create custom web apps which have been very helpful. Device labeling appears on the screen, which is excellent compared to printed labels for assets. Remote viewing devices through the console makes troubleshooting or assisting users possible without needing a 3rd party subscription. Support for kiosks and those with multiple apps, plus the ability to provide access to select device settings, ensure users have access to everything they need to utilize the device more completely without sacrificing security. Support has been excellent, and Esper takes feedback and acts on it. Bugs are fixed, suggestions are acknowledged, and they make their way into development if they add value.
What do you dislike about the product?
There is no mobile app for management or a mobile version of the management dashboard; you must use the desktop site. Blueprints do not always apply and may require multiple deployments. While you can update some items individually while viewing a device record, several settings can only be toggled in a blueprint that involves editing and applying, which isn't as convenient. For example, I've duplicated a group and blueprint but toggled settings to allow the Notification Bar to allow File Transfers while connected by USB since disabling notifications doesn't allow toggling how the USB connection is utilized. There is no way to view your apps or app deployments. You can redeploy a blueprint or use Pipelines to ensure apps are pushed out, but if you want to see what devices or devices in a group have what apps or a specific app, you must view the device's Apps tab. Some dashboard screens are windowed with their scrollbars like iframes and are awkward.
What problems is the product solving and how is that benefiting you?
Esper's platform makes Android device management more accessible and has worked well for our needs. The functionality is much better than the MDM/EMM solution I was using for Android. Currently using for MDM/EMM/MAM purposes and will look at digital signage capabilities later.
Easy and powerful to manage Android devices
What do you like best about the product?
Several provisioning ways, even with Linux desktops. Dashboard and application deployment work very well.
What do you dislike about the product?
Sometimes documentation or wording is a bit confusing, but once you are used to it, it's a seamless experience.
What problems is the product solving and how is that benefiting you?
Esper helps us to manage event ticket scanners running Android. We can now support end-user efficiently and seamlessly update applications on the devices.
Overall great experience.
What do you like best about the product?
The setup process for devices was very straightforward and self explanatory. I believe anyone that has basic computer knowledge could do it.
What do you dislike about the product?
I've had a couple small hiccups with the system not connecting to devices that are online.
What problems is the product solving and how is that benefiting you?
Managing many android based devices remotly.
Esper steals the show with management capabilities and ease of use.
What do you like best about the product?
Ease of use, able to quickly setup and provision any number of units in miniumal time. Continued support and all the features which are comparable to other MDM's and Esper tends to do it better.
What do you dislike about the product?
Some provisioning template items would be better managed if they were able to be changed mid-stream, rather than having to unprovision and re-provision.
What problems is the product solving and how is that benefiting you?
Ensuring that device security and compliance is in place.
Very easy MDM platform.
What do you like best about the product?
I love the onboarding process and the kiosk lockdown on devices
What do you dislike about the product?
Blueprints need more options, for example, the API can stop and allow devices to be shut down, but the blueprints can't.
What problems is the product solving and how is that benefiting you?
It allows us to sideload and manage our own applications easier than the app stores.
It also allows us to lockdown the devices to just our applications.
It also allows us to lockdown the devices to just our applications.
A fast, easy tool for provisioning Android devices -- lots of features and free up to 100 devices
What do you like best about the product?
The best thing about Esper by far was how easy it was to begin using. In under 2 hours I had found Esper, signed up, read the docs, had our first templates made and devices provisioned. We've done some tweaking since, but at it's core what we started with on day one is still working great. Quick signup/setup, and free for up to 100 devices? Yes please!
What do you dislike about the product?
At present so far as I can tell it is available to manage Android devices only. We also have iOS devices in the company that I would like to manage in the same place, and even some Windows-based PCs, which I would love to provision and lock down. The addition of cross-platform functionality is the biggest thing missing from Esper.
What problems is the product solving and how is that benefiting you?
Before Esper, we had to manually configure each android tablet, add a 'dummy' gmail account to download critical apps from the play store, rearrange the home screen, and approve all updates. Each tablet took around 30 minutes of focused effort and about 1.5 hours total to setup. With Esper, the initial setup work takes under 5 minutes, the tablets can be left to configure and update themselves, and once finished take another 5 minutes of final clean-up before they're ready to hand out. This has saved us DAYS of work time, and improved both safety and reliability.
Very Good MDM Platform to Use.
What do you like best about the product?
KIOSK Mode is the best thing. Also in KIOSK mode, they are providing the compliance policy i believe that is the best things platform is providing which give us a good control.
What do you dislike about the product?
In Multi-Application mode they should provide control over the profile creation with my best knowledge i didnt find that anywhere other wise user can create a new profile on phone and access things.
What problems is the product solving and how is that benefiting you?
KIOSK mode which we are looking for our product.
Fast clean and effective
What do you like best about the product?
Does what I want it to without having all the complexity and plain bloat of other MDM platforms. I like having the API for does periodic reporting, and in the future I see integrating with it to automate tasks.
What do you dislike about the product?
Lots of small annoyances. Alias name being truncated on the device list is highly annoying, especially with multiple devices with the same basename. Tasks are lacking some visibility. I understand as they are asynchronous to the web interface, but it would be nice to list pending tasks for a device. The event feed sort of shows this, but you really have no idea if there is a queued task for an offline device or the like. The map on the dashboard needs the pins to be labeled. And I have not checked in a while, but I think the API does not allow accessing location data? There are randomly failed tasks from device provisioning to application deployment. We just try it again and it works. But, it does make updating our application across all devices a pain.
What problems is the product solving and how is that benefiting you?
It is an MDM tool mainly for our delivery tablets. It locks the tablet down, provides a way to push our app out, and provides reporting for the tablet. We deployed our tablets and Esper at the same time.
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