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Exactly what we needed for our business
What do you like best about the product?
Locks devices and allows remote viewing.
What do you dislike about the product?
It was complicated initially, but the support phone call and Esper staff sorted my queries quickly. I am not a techy, and most people won't have this problem
What problems is the product solving and how is that benefiting you?
Esper allows me to lock devices (tablets) to our visitor management system so that the users cannot access or change anything else on the device.
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Simple, easy to deploy and great support
What do you like best about the product?
Ease of use and multiple provisioning methods.
What do you dislike about the product?
Sometimes, remote commands don't execute on provisioned devices.
What problems is the product solving and how is that benefiting you?
Workers previously used work devices for non-work activities. Since we started using Esper, productivity has increased due to a specially crafted provisioning template, where games and entertainment apps are blocked.
Nobody responds back for your queries
What do you like best about the product?
The product is quite good, and DevOps tools are the things that make it better than competitors.
What do you dislike about the product?
I have joined a demo with them, but after doing a demo, even after several emails, nobody replied, and all the efforts of integration and checking all the use cases went to waste.
What problems is the product solving and how is that benefiting you?
Our use case was to use it for field manager's devices, but that did not work.
The Best MDM in Market
What do you like best about the product?
The best thing is its Dashboard which is illustrative in its way. It is power-packed and valuable at one go.
What do you dislike about the product?
One thing I would like to add to Esper is Play Store/App Store apps installation via the management console.
What problems is the product solving and how is that benefiting you?
It has helped me to track the location of my device remotely. I can capture the screen remotely and lock it out if I want to.
Recommendations to others considering the product:
Try it out. You will love it.
Excellent Platform
What do you like best about the product?
Extremely useful for provisioning and managing multiple android devices for our users.
What do you dislike about the product?
Nothing really - maybe a couple more features would be nice, but they have been adding more customization options consistently, so really great!
What problems is the product solving and how is that benefiting you?
Needed a good solution to manage multiple android devices efficiently and Esper is wonderful for that.
Easy to use and efficient.
What do you like best about the product?
We can manage our tablets and mobiles from a destop which saves us a lot of time to go to sites and set up the tablets.
What do you dislike about the product?
It takes a while to set it up but once done it is easy and simple.
What problems is the product solving and how is that benefiting you?
It allows us to block all the tablets from our staff using unecessary apps.
Great product, very useful
What do you like best about the product?
Easy to use, simple to add devices and send out apps
What do you dislike about the product?
The issue with school internet proxy blocking apps and websites that are needed to setup
What problems is the product solving and how is that benefiting you?
I can manage andriod devices
Recommendations to others considering the product:
None
Best MDM application available in market.
What do you like best about the product?
User Friendly interface, very esay to setup and use also the support provided by employees of esper is awesome they are ready to support anytime.
What do you dislike about the product?
Map locationing system is not good enough, it's okay for basis tracing.
What problems is the product solving and how is that benefiting you?
My employees are giving much better output.
Great Support, Excellent Product
What do you like best about the product?
Easy to use even for a novice in this area of device management. Great support.
What do you dislike about the product?
I wish I had more options to push updates to the phones from the Google Play store so I could ensure all phones were up-to-date with the click of a mouse.
What problems is the product solving and how is that benefiting you?
I am presently having no problems with Esper. I have been better able to manage my delivery driver fleet of devices both for tracking, usage and updates to our non-Google Play Store applications that are daily use for our drivers.
I'm not sure how we'd run our business without Esper.
What do you like best about the product?
I really enjoy the ability to control devices remotely. It's a lot easier to debug issues in the field when you can remotely view and control devices; without Esper, I imagine we'd waste a lot of time driving around. In addition, it's really easy to distribute APKs to the devices you manage in Esper and keep them up to date. Esper's alerting features are also nice; we know when one of our tablets goes offline or has low battery. Esper also makes setting up a new device super simple; we just scan a QR code and all the settings and applications we need are automatically applied to the device. Esper's prcing model is very startup friendly with a generous free tier until we have more devices to manage! The couple of times we reached out to support, we got quick and helpful responses.
What do you dislike about the product?
The console UI is not always intuitive, but I still find it easier to use than the UI from their competitors. They're a young company, so there are some occasional growing pains.
What problems is the product solving and how is that benefiting you?
We use Esper to manage Android tablets distributed to various stores. Those stores use the tablets to receive and process orders. Esper allows us to distribute apps, keep those apps up to date, restrict how the tablets are used, and we can even remotely view and control the tablets. As a result, we are able to quickly iterate on our software and remotely resolve any issues that come up.
Recommendations to others considering the product:
Do what I did and try out their competitors (Scalefusion, Hexnode, etc.) and see for yourself how much better from both a pricing and ease of use standpoint Esper is.
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