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Head of SRE
What do you like best about the product?
Goes really deep in to find to root cause with back traces. we have improved our applications performance in general and also helps us discover if any problem occurs/
What do you dislike about the product?
Environment management and licence management does not fully cover our needs. we use environments both for licence management concern and for clustering our services and etc.
What problems is the product solving and how is that benefiting you?
At the times of any attacks or outages it helps us see where does the problem starts. Also it helps us with our observability in one place at critical event times/
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Wonderful product with a visionary roadmap
What do you like best about the product?
overall good product which offers a breadth of services in APM/Observability space
What do you dislike about the product?
Lack of integration with MF and few custom products
What problems is the product solving and how is that benefiting you?
end to end visibility into silo'ly architected systems
Great tool for the job!
What do you like best about the product?
The large amount of information available about the environment we are using, the services, apps and processes, and how everything goes together to help with root-cause analysis
What do you dislike about the product?
Process group tagging is hit and miss, not always working as intended, making the dashboard creation a pain and sometimes even unreliable.
Root-cause analysis for kubernetes pod restarts not always can be done with the available information from dynatrace recorded events
Root-cause analysis for kubernetes pod restarts not always can be done with the available information from dynatrace recorded events
What problems is the product solving and how is that benefiting you?
For most of the issues we have, the provided informations are more than sufficient to expedite the identification of the root-cause and to help fixing them in a timely manner
A happy customer experience with Dynatrace
What do you like best about the product?
The root cause analysis and Dynatrace monitoring
What do you dislike about the product?
Some of the dashboard features and tagging does not work as expected. Events such as process restarts just give the timeline and event name but they do not give details about the root cause or do not give the option to drill down further from the view to analyze the root cause.
What problems is the product solving and how is that benefiting you?
Prompt information about the response time hotspots and problems.
Dynatrace is powerful tool for event management
What do you like best about the product?
We have integrated Dynatrace with ServiceNow for event management. Dynatrace creates incidents and events in ServiceNow. This has helped us in eliminating service outages for our customers.
What do you dislike about the product?
Amazing tool with rich features, nothing to dislike.
What problems is the product solving and how is that benefiting you?
Dynatrace integration with ServiceNow has helped in reducing service outages.Very less breach of Service Level Agreement. We have also used Dynatrace to discover and populate our CMDB.
Best APM & Observability Tool available
What do you like best about the product?
Dynatrace has been able to fill in the visibility gaps that we had with many of our applications. It has quickly become the favorite monitoring tool that we use and continues to expand functionality and is helping us to replace many legacy tools that have not been able to innovate and keep up with new technologies.
What do you dislike about the product?
I have zero dislikes when it comes to using Dynatrace. It has been super easy to implement while any issues/questions that we did have were quickly remedied by the Dynatrace support team.
What problems is the product solving and how is that benefiting you?
Dynatrace allows us to see all the way down to the code level to easily point out the errors and failures that are affecting the end users of our applications. Using session replay we can easily see a visual playback of real end user sessions while all of the performance metrics are automatically baselined and alert on anomalies with little to no configuration.
Dynatrace observability advancements
What do you like best about the product?
Ease of use, product viosion, integration
What do you dislike about the product?
Closed ecosystem. Focus on SaaS based model
What problems is the product solving and how is that benefiting you?
Production support, Business activity monitoring
Innovative product
What do you like best about the product?
Innovative products with features that are not available in other products.
What do you dislike about the product?
Clear communication with new fixes and features is lacking
What problems is the product solving and how is that benefiting you?
Contextual information that is required to come up with viable RCA.
Dynatrace is helping transform our IT landscape
What do you like best about the product?
Ease of install, and the wide variety of features available. This provides us with endless potential to improve form IT response and go further into business insights.
What do you dislike about the product?
Lots to learn, and there are some inconsistencies in functionality. Some of the dashboarding is not user-friendly and formatting it to show useful insights can be difficult.
What problems is the product solving and how is that benefiting you?
Our first focus is to improve monitoring and alerting to drive down user report incidents and become more proactive. Once stable we want to move onto business insights and start providing value to team outside of IT.
One of the best observability tool.
What do you like best about the product?
SmartScape, OneAgnet, Davis AI, Breadth coverage
What do you dislike about the product?
IBM iSeries monitoring, Batch process monitoriong, Limited Type of log format support
What problems is the product solving and how is that benefiting you?
End to End Application Observability
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