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External reviews

478 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Entertainment

Growth 20 Review

  • February 18, 2020
  • Review provided by G2

What do you like best about the product?
It gives us an option to do A/B testing based on the type of text and image of the push notifications. Also the deliverbaility rate is higher than that of Clevertap.
What do you dislike about the product?
I wish they could come up with strategies of how to increase retention, that would have been better. Also the insights provided by them are not enough and doesn’t really solve the problem of retention. Therefore we can say it’s just a notification deliverability tool .
What problems is the product solving and how is that benefiting you?
I’m trying to solve the problem of retention through Moengage. So far the experience has been good.
Recommendations to others considering the product:
Na


    Entertainment

Good product to solve retention

  • February 18, 2020
  • Review provided by G2

What do you like best about the product?
My go to platform interm of interacting with customers through multiple touchpoints
What do you dislike about the product?
Data mismatch from multiple platforms which are very imp in marketing
What problems is the product solving and how is that benefiting you?
Retention
Customer engagement


    Transportation/Trucking/Railroad

Good support

  • February 18, 2020
  • Review provided by G2

What do you like best about the product?
Push amp feature and the support from the team
What do you dislike about the product?
Ease of use of the platform. It's not a smooth experience
What problems is the product solving and how is that benefiting you?
Retention of the user. Approaching them at the right time


    Akhil K.

The best marketing tool ever used

  • February 18, 2020
  • Review provided by G2

What do you like best about the product?
The customer service part is the best with MoEngage apart from the product in itself. It has some of the best features that are very important for a marketer. Push amp plus which increases the deliverability for Xiaomi OEM (is one of the largest mobile OEM in India) does help increase the reach by a significant percentage.
What do you dislike about the product?
We wish MoEngage was competitive in pricing. Compared to other players in the market MoEngage is expensive. But if all the exclusive features are made use of then it's still worth the money.
What problems is the product solving and how is that benefiting you?
Because of the easiness in using the tool it has saved time for the execution team. Also, the features MoEngage offers are resulting in better performance (In terms of CTR and deliverability) and also reduce execution error.
Recommendations to others considering the product:
If internal marketing channels (Push Notifications and emails) are considered as your key marketing channels to get traffic and to increase retention, then MoEngage for sure gives all the required options to deliver, perform and achieve the desired results.


    Pranay B.

Good service

  • February 13, 2020
  • Review verified by G2

What do you like best about the product?
All the basic capabilities required are there
What do you dislike about the product?
UI could have been better. Analytics could have been better
What problems is the product solving and how is that benefiting you?
Communicating to users through multiple channels


    Mubeen M.

Ease of use for non-tech professionals

  • February 04, 2020
  • Review verified by G2

What do you like best about the product?
Easy to create standard campaigns. Platform is intuitive for beginners.
Can create in-app and notification campaigns through dashboard easily and track stats like impressions, conversions etc.
What do you dislike about the product?
Exhaustive documentation is not present. Also platform is not robust enough for advanced users to use. There are limited options for customized implementations.
What problems is the product solving and how is that benefiting you?
I require a customized payload implementation for my notification campaign, which is not available with Moengage. Also for customized implementations, stats like impressions, clicks etc not available.


    Aravind U.

It is easy to use tool and can send notifications with a click

  • January 31, 2020
  • Review verified by G2

What do you like best about the product?
1. Segmentation - We can segment the data by running queries easily
2. Smart triggers - Easy to target & can validate the hypothesis easily by sending out smart triggers
What do you dislike about the product?
Huge scope to improve the User Interface of the panel
What problems is the product solving and how is that benefiting you?
1. Multiple teams have to send Notifications, we can easily give access and send out the notificatios
2. A/B testing


    Gagan G.

data analysis

  • January 29, 2020
  • Review provided by G2

What do you like best about the product?
customer responses how get more better
excellent
What do you dislike about the product?
nothing bad feel about mongage.....?
its good
What problems is the product solving and how is that benefiting you?
improving business marketing skills


    Sanjeet R.

Easy to use tool for Cross Channel Engagement

  • January 29, 2020
  • Review provided by G2

What do you like best about the product?
1. Customer centric and easy to use interface
2. Segmentation of User personas which makes it easier to send out personalize communications
3. The capability to send engagement campaigns on multiple platforms instantly
4. Their reports provide a deep insight in different scenarios basis which the task of optimizing campaigns and selecting segments becomes less hectic.
What do you dislike about the product?
1. Lag in customer support which occurs to get the detailed data or issue analysis in delivery
2. Frequently takes time to load
What problems is the product solving and how is that benefiting you?
Defining cohorts of users for our campaign targeting and identifying the funnel


    Karan C.

Easy to use

  • January 21, 2020
  • Review verified by G2

What do you like best about the product?
Moengage is very easy to use. Setting up the campaigns and marketing automation suite is really awesome.
What do you dislike about the product?
Sometimes it takes more time to import users from csv file
What problems is the product solving and how is that benefiting you?
Marketing Automation, Building flows.
It is time saving.