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Retool

Retool | 1

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External reviews

308 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jason K.

Retool is an excellent, reasonably priced solution to a variety of helpful business tools.

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
The Customer Support has been very responsive and helpful. The functionality provides an easier interface to create useful tools while still providing lots of customization for more complicated features and workflows.
What do you dislike about the product?
I haven't run into many issues with Retool. The documentation could be a little bit better explaining some aspects of JS code. It would be nice to have the option to do more in Python since I know that better, however, that may be a more personal request rather than a widespread help.
What problems is the product solving and how is that benefiting you?
Providing a business tool that is able to be distributed easily (with just a link).


    Martin R.

Retool - helping my organization

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use: Retool’s drag-and-drop interface made it simple to build tools for managing our workflows. From integrating APIs to creating admin dashboards, our team could prototype and deploy solutions in days rather than weeks.

Integration-Friendly: Retool seamlessly connected with our databases, third-party tools (like Stripe and Slack), and REST APIs. It felt like we had a Swiss Army knife for operations.
What do you dislike about the product?
Retool’s pricing can feel steep for startups with limited budgets, especially as usage scales. However, the ROI has been worth it for us.
What problems is the product solving and how is that benefiting you?
Time-Consuming Manual Processes:


    Commercial Real Estate

Easy to use, quick customer support, and always-improving platform

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
It's perfect for building front-end applications as well as backend applications. Even the free tier provides ample capabilities and storage to make impactful tools. Their support team is very helpful and responsive. We have jobs running multiple times per hour and as we scale the pricing does not grow out of hand. It's very quick to setup an integration with an out-of-the-box connection or with a custom resource.
What do you dislike about the product?
Some very intuitive features have yet to be built and the threads in their forums are missing updates.
What problems is the product solving and how is that benefiting you?
We can quickly develop internal tools and backend integrations without putting at risk and of our production data sources or infrastructure.


    Marketing and Advertising

Great tool that serves many purposes

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
I like how easy it is to learn and use Retool. The vast amount of different components and integrations with other technologies makes Retool a great tool to use for your business.
What do you dislike about the product?
There have been cases where our Retool instance has crashed, but besides that, nothing to fault.
What problems is the product solving and how is that benefiting you?
Streamlining different workflows within the organisation.


    Entertainment

Probably the best tool to develop frontend as a service

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
- The huge amount of features and versatility it provides when developing your particular use case
- Lot of ways to integrate with data service providers
What do you dislike about the product?
- Probably its price, it is a bit expensive compared to other alternatives in the market
- Sometimes it is extremely complex to understand the menus and the purpose of each feature
What problems is the product solving and how is that benefiting you?
It helps us to develop the frontend for our internal applications without having an intense knowledge on forntend development at all


    Mason S.

The solution I was looking for

  • November 07, 2024
  • Review verified by G2

What do you like best about the product?
The most helpful thing about Retool is the way I can interact with SQL so easily and functionally.
What do you dislike about the product?
The least helpful thing is that documentation isn't on one quick access place, even though it is distributed at key places.
What problems is the product solving and how is that benefiting you?
I am enabling data governance and pipelines for the first time in my small company so that even our most low-tech people can access critical data and still keep it all in one place.


    Sergio Maury Benedetti R.

Retool is a very complete and robust low-code tool.

  • November 06, 2024
  • Review verified by G2

What do you like best about the product?
I like that you can start from simple to complex, achieving quick results
What do you dislike about the product?
There aren't many tutorial videos on YouTube in my language
What problems is the product solving and how is that benefiting you?
It is helping us streamline administrative processes, thus demonstrating greater efficiency to our clients


    Construction

Retool Revolutionized How We Utilize Data

  • November 06, 2024
  • Review verified by G2

What do you like best about the product?
Very easy implementation of applications, especially for people who have not built apps before. It was extremely easy to get started and the help from the forums is quick and easily accessible if you get stuck. Also, the integrations with our other systems (Salesforce and Databricks) were easy to implement saving us time. The acceptance of the app has been easy on our daily users of the app and the frequent releases of features make the development exciting.
What do you dislike about the product?
The only thing I hope gets better is the implementation of requested features.
What problems is the product solving and how is that benefiting you?
The main problem we face is the continuous use of Excel for business processes. Retool has helped us build a new platform where collaboration and data management are a breeze.


    Shibin I.

Review from Major Beauty Retailer for the use in Digital Commerce Area

  • November 01, 2024
  • Review verified by G2

What do you like best about the product?
Retool excels in quick development of handy tools and applications that are needed for Internal usecases. We have developed for a lot of use cases in Operations where it is very difficult to plan and build tools. So what we need is a platform where we need to quickly develop and roll it out when the need comes up and Retool has been excellent in meeting us that Goal
What do you dislike about the product?
I find a lack of options in terms of integrating with Google Cloud products than on AWS. Also would be gr8 to have native capabilities to execute Kubectl commands against GKE resources
What problems is the product solving and how is that benefiting you?
Retool has solved many of the challenges for us in Digital Technology Operations


    Angel R.

Best tool for fast interactive internal tools.

  • October 31, 2024
  • Review verified by G2

What do you like best about the product?
What I love most about Retool is its incredible flexibility and speed in building custom interactive tools. The platform allows us to bring together APIs, databases, and even AI agents seamlessly, letting us create interactive, dynamic KPI that are tailored precisely to stakeholder needs. The ability to write and execute Python, JavaScript, and SQL directly within the platform gives us control over everything, from data processing to creating unique visual components. It’s a powerful, all-in-one solution that accelerates development and has become essential for our operations.
What do you dislike about the product?
The main downside is the learning curve—Retool can feel a bit overwhelming for team members without coding experience. Advanced customizations sometimes need extra support or technical know-how, which can slow down non-developers. But once you get it, is easy for any implementation you need.
What problems is the product solving and how is that benefiting you?
Retool is helping us build a fully interactive dashboard that pulls data from multiple sources, all in one place. By connecting APIs and integrating AI agents, we’re able to get real-time data, fast insights, and summaries that make decision making smoother. This setup has been a game changer, saving us tons of time and allowing our team to interact with the data directly, no need for jumping between tools or manual data updates.