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It's a great and intuitive product. Most importantly, it works quite well.
What do you like best about the product?
The UI is fantastic and intuitive. Search is awesome. It keeps inboxes clean. Our team uses the product daily.
What do you dislike about the product?
A small thing I don't like is the default collapsed menu. I always forget what each icon means so I end up expanding it anyway. More my problem than Proofpoint's.
What problems is the product solving and how is that benefiting you?
The biggest problem solved is addressing the magnitude of inbound emails. By the time everything is filtered through Proofpoint, we only need to focus on the most relevant emails.
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Best email security tool for your organization
What do you like best about the product?
This product is simple and easy to use. When it comes to email security, this product is at the top of the market. When you dive deep into the capabilities that this product provides, your organization will reap the benefits and become more secure as a result.
What do you dislike about the product?
The one thing I do not like about the product is that there is no sort of SSO configuration. As with all Proofpoint products/systems, login is independent for each system.
What problems is the product solving and how is that benefiting you?
We can track down emails being sent from external users and create a log full of details relevant to our inquiry. For example, how many emails were sent by this one user? To whom have they sent this email to? Furthermore, by being able to track down the specific email, we can then use another Proofpoint Product (TRAP) to automatically pull those emails from user inboxes, thus ensuring that unwanted emails are removed from your environment for good.
Excellent Product
What do you like best about the product?
Ease of use, and very strong tech suppport.
What do you dislike about the product?
A little pricey for a smaller enviorment.
What problems is the product solving and how is that benefiting you?
Email protection. The product is very easy to deploy and we've enjoy using the product.
Better sleep with Proofpoint
What do you like best about the product?
Proofpoint Email Security offers strong protection against phishing, malware, and BEC through advanced threat intelligence and machine learning. Its intuitive interface and real-time reporting enhance threat visibility, though setup can be complex. Overall, it’s a reliable choice for comprehensive email security.
What do you dislike about the product?
The administration console portal can be slow sometimes
What problems is the product solving and how is that benefiting you?
strong protection against phishing, malware, and BEC through advanced threat intelligence and machine learning. Its intuitive interface and real-time reporting enhance threat visibility
Professional and good support.
What do you like best about the product?
It works as advertised and tech support is fast and effective.
What do you dislike about the product?
Can be a bit confusing in what features are extra or included with other products.
UI can be a little confusing, but is powerful
UI can be a little confusing, but is powerful
What problems is the product solving and how is that benefiting you?
Email security. Protecting against spam and phasing attempts.
Powerful and Useful product to protect your end users
What do you like best about the product?
The amount of Spam and Phishing that gets trapped is amazing. The Spam filter is so good that most of our user started to report that they were not getting any spam in there spam folders.
What do you dislike about the product?
The old Admin system was a little clunky to figure out with training but the support team as well as new admin portal has made up for that and if far better.
What problems is the product solving and how is that benefiting you?
Reduced the amount of time our SOC has to investigate Phishing or Spam emails and the time it take to do email pull-backs, we don't have to pull back emails that never make it to the end users and shouldn't make it to the users.
Proofpoint Email Security and Protection
What do you like best about the product?
I attended Proofpoint's Protect 2024 and was offered to take the Proofpoint Email Lab to learn and prepare for their certification exam, which I am able to take as part of my attendance!
What do you dislike about the product?
I had a hard time navigating the tool however, there was someone there who was able to assist with the questions I had.
What problems is the product solving and how is that benefiting you?
It allows for users to see which emails they would like to release and the ones that they would want to block.
Eliminating malicious emails
What do you like best about the product?
Proof points email security has allows us greater visibility into malicious emails and the TAP protection helps us notify users of malicious intent.
What do you dislike about the product?
The old console UI was slow but that has been resolved in the new version.
What problems is the product solving and how is that benefiting you?
Solving the risks of targeted email attacks.
Proofpoint Email Protection is great!
What do you like best about the product?
I like the ease of use and thorough reporting that Proofpoint provides. It's an industry standard for a reason
What do you dislike about the product?
There are times where it can be a little unclear on where you need to go to accomplish a task
What problems is the product solving and how is that benefiting you?
Phishing attempts. Proofpoint is benefiting us by filtering out malicious emails and providing users a quarantine
Network Operations Manager
What do you like best about the product?
Proofpoint email security is robust due to advanced threat detection, phishing protection, data loss prevention, user training, and detailed reporting capabilities.
What do you dislike about the product?
The complexity of the tool is overwhelming.
What problems is the product solving and how is that benefiting you?
Proofpoint can be costly, complex to configure, occasionally overblocks emails, and may impact email delivery speed.
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