What do you like best about the product?

I have been using Phrase for almost a decade (when it was named "Memsource"). It is easy to use and intuitive, and you can easily translate projects. It supports Right-to-left Languages, which is a great feature, and Tags can be added easily, so there is there is no confusion here. The QA process is decent and you can understand the platform once you use it. I use it now daily since I have multiple clients using it and I honestly prefer it over the alternative this the online platform is the easiest to use among the rest.

What do you dislike about the product?

It would be great if there were a way to find out which account belongs to which client! In other words, I have six clients using Phrase, each with a different username and password. When I get a link to log in to work on it, I need to remember which username/password I need to use to log in for this particular project. It is even more complicated when they all use variations of "my email+year" or "provide_my email" where I need to log in and out multiple times to find the correct account.
I really don't know how this can be resolved, but it would be an amazing feature if there is a way to fix this issue! :)

What problems is the product solving and how is that benefiting you?

It makes my work faster and help me benefiting from the Translation Memories and past translations/projects to complete the next ones.