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Great experience!
What do you like best about the product?
Outreach is aesthetically pleasing to work in. I love how easy it is to move from one call to the next. Updates to the platform seem consistent. I appreciate that they working to make it better. I love that it integrates with Salesforce and Orum, two other apps in our sales stack.
What do you dislike about the product?
I wish there were more label options for the phone numbers on a contact.
What problems is the product solving and how is that benefiting you?
Outreach helps me to organize my call tasks in once place. Much of the information that I need to make an informed call is up front and center, which reduces my hesitation to make the call.
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Outreach makes reaching out to prospects easier
What do you like best about the product?
I love that we integrated the Kaia plugin. Being able to record calls and go back and review has helped everyone on our team learn and stay up to date. Additionally, I enjoy the open, click etc. metrics for each email/sequence to help me improve my outreach.
What do you dislike about the product?
I have not found anything I disliked about Outreach. The interface is very user friendly and functions well.
What problems is the product solving and how is that benefiting you?
It helps me reach out to many prospects at once and stay organized.
Best in market tool
What do you like best about the product?
This is hands down the best sales engagement tool on the market.
Incredibly user friendly and very well thought out tool - can track the success of all outreach. Great tool for outbounding.
Incredibly user friendly and very well thought out tool - can track the success of all outreach. Great tool for outbounding.
What do you dislike about the product?
Nothing comes to mind - this tool is so robust and the knowledge center is vast.
What problems is the product solving and how is that benefiting you?
Outbounding, it is a great tool to track the success of outbound and inbound outreach.
Outreach - good software for prospecting
What do you like best about the product?
Being able to see when people open and view my emails
What do you dislike about the product?
Formatting almost always comes out weird if I don't fix it first. In 2024 overly sequenced emails are very easy to be ignored as spam.
What problems is the product solving and how is that benefiting you?
Prospecting - helping me to understand who is viewing and reading my emails
Powerful Sales Engagement Tool That Drives Results
What do you like best about the product?
Intuitive sequence building and automation.
Robust reporting and analytics.
Integration with key tools like Salesforce.
Robust reporting and analytics.
Integration with key tools like Salesforce.
What do you dislike about the product?
Initial setup can feel overwhelming for new users.
Slightly expensive for smaller teams, but the ROI justifies it.
Slightly expensive for smaller teams, but the ROI justifies it.
What problems is the product solving and how is that benefiting you?
Outreach solves key sales challenges by automating repetitive tasks like follow-ups, allowing teams to focus on closing deals and building relationships. It enhances engagement through detailed analytics and AI-driven insights, enabling tailored strategies for better outcomes. With seamless CRM integration, Outreach streamlines workflows, reduces errors, and drives higher productivity and conversion rates.
Great but not amazing
What do you like best about the product?
Outreach is really really good for emailing, sequencing, and prospect management. It talks to Salesforce really well as well. The tagging features, call and email insights, and email management features are well fleshed out. With a lot of customizability as well in every aspect. The Outreach support is great as well.
What do you dislike about the product?
- Invalid numbers still show up as a call task
- Sometimes the importing features give me a headache, and emails don't update when updated in the Lead from Salesforce
- Dialing features are not great, and for high volume teams, this will be a huge lag. Sometimes numbers don't connect, sometimes valid numbers don't dial, and we show as spam 15-20% of the time.
- You have to make sure this is setup well for personalization in emails
- No LinkedIn automation
- Sometimes the importing features give me a headache, and emails don't update when updated in the Lead from Salesforce
- Dialing features are not great, and for high volume teams, this will be a huge lag. Sometimes numbers don't connect, sometimes valid numbers don't dial, and we show as spam 15-20% of the time.
- You have to make sure this is setup well for personalization in emails
- No LinkedIn automation
What problems is the product solving and how is that benefiting you?
Reaching a large number of prospects in a short amount of time specifically over email. Gives the ability for a dialer and local dialing.
Outreach User Friendly
What do you like best about the product?
The ease of use and the number of features.
What do you dislike about the product?
Emails being blocked or undelivered keeping track of all sequence bottlenecks.
What problems is the product solving and how is that benefiting you?
All sequences and automated emails go through sequence. Solves for time and the amount of prospects I can manage daily.
Simplify communication with clients
What do you like best about the product?
That allows me to make interactions from Sales Cloud to send massive sequences.
What do you dislike about the product?
What limits the number of shipments per day
What problems is the product solving and how is that benefiting you?
Through outreach, we streamline the sending of mass sequences for portfolio presentation or event follow-up.
Good tool
What do you like best about the product?
it has a lot of features such as checking live who's interacting with my emails and you can integrate with a lot of sales tools
What do you dislike about the product?
when you're sending an email, the email screen is very small and you can barely see what you're sending. Also, it'd be great to have a better overview of my accounts and pending tasks
What problems is the product solving and how is that benefiting you?
It's is my sales tool and works well, however, I prefer others like Salesloft
Good for organizing my daily tasks.
What do you like best about the product?
The organization tools within the application.
What do you dislike about the product?
The book a meeting link doesn't work within my emails.
What problems is the product solving and how is that benefiting you?
Daily task organization, and email tracking.
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