What do you like best about the product?

Contentful is strongest in offering structured content models for developers to query and consume via APIs. This is especially powerful when managing content across platforms such as web and mobile. The headless CMS allows flexibility in site or app hosting & implementation.

What do you dislike about the product?

Because how models are used and rendered depends on the quality of the data modeling work, and the quality of the client implementations, this can lead to a lot of complexity and it being unclear to the Contentful user how to configure the content models to get a desired site behavior. This is not inherent to Contentful, but a risk that the greater abstraction of the content makes possible. Put some real thought into how content is modeled in Contentful, and keep it simple.

What problems is the product solving and how is that benefiting you?

Prevents us from having to manage and support a CMS. Allows us flexibility in how we use our content and host code using our content.