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Fresh, Innovative, and Responsive!
What do you like best about the product?
Current technology, advanced AI effective against threats and behavioral attacks. Responsive support teams providing some of the best technical and customer service and support I've experienced in over 25 years in IT. Committed and dedicated executive team, passionate and knowledgeable about the technology
What do you dislike about the product?
Still some maturity needed around agent versions, cadence, bugs - especially in Linux, but very helpful and responsive team - quick to solve issues and provide fixes.
What problems is the product solving and how is that benefiting you?
behavioral malware threats, and anti-virus, EDR, Incident Response.
Recommendations to others considering the product:
as with any A/V roll-out, ensure processes in place for application tuning, exclusions/exceptions, escalation, asset management.
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Very good
What do you like best about the product?
Sentinel one is very reliable and provide us peace of mind. It covers us from virus but also every script with a bad behavior. A must have for us.
What do you dislike about the product?
it should be harder to blacklist a critical exe like svchost. Could lead to misusage
What problems is the product solving and how is that benefiting you?
very strong detection of virus even if they are developed just for targeting you.
Easy deployment and rapid adoption
What do you like best about the product?
There is a ton of data you can get out of SentinelOne.
What do you dislike about the product?
As with any EDR or endpoint client there are numerous exclusions that need to be put in for it to operate well with other products. I wish there was an easier way to implement them based on other products used.
What problems is the product solving and how is that benefiting you?
We have greater visibility into machines and can get data back from them whether or not they’re on the corporate network.
Recommendations to others considering the product:
I would recommend to research exclusions necessary for interoperability with other products and applications.
Great EDR solution
What do you like best about the product?
Great, easy to use cloud portal. The in-depth analysis and path tracing is a great tool to use to find root causes. Ranger is helping us to identify rogue/shadow IT machines that sites were hiding from corporate policy. The software vulnerability tool has helped us to find a wide variety of 3rd party applications that needed patching. We also use the Vigilance service to proactively monitor our portal which gives me more time to work on the issues that matter.
What do you dislike about the product?
Could use some better, more in depth reporting. The executive overviews are good, but not for my needs. For ranger, I wish there was a way to whitelist machines being detected, and allow specific vendors as trusted sources that we cannot install on. Client Updates are not an auto roll-out option. Going between version requires manual push from the console. Update failures do not always give concrete reasons as to why.
What problems is the product solving and how is that benefiting you?
The software vulnerability tool has helped us to find old unpatched 3rd party software that needed upgrading, Ranger has helped us to find some Shadow IT boxes that the sites have created and tried to hide away from corporate policy.
SentinelOne, The Myth is Real
What do you like best about the product?
Ease of deployment has to be one of the unspoken secrets to SentinelOne. This product was a breeze to deploy.
What do you dislike about the product?
I've not found anything I do not like. I'm so impressed by the capabilities of the core product as well as the Ranger product. Always looking for systems we may have missed makes me sleep better at night.
What problems is the product solving and how is that benefiting you?
Stopping a threat of any kind in its tracks was the problem we needed to solve. SentinelOne does this so I can sleep at night. Prior to SentinelOne we were constantly getting alerts that were false positives at all hours of the day and night.
Recommendations to others considering the product:
When you get down to the two primary competitors SentinelOne and Carbon Black... Ask Carbon Black about the additional modules and pricing. Also ask them about the support. They only provide their best support for the big companies. Smaller companies like mine don't get the best support. That played a key role in picking SentinelOne.
A Low-Maintenance, Modern EDR Solution for Businesses
What do you like best about the product?
Sentinel One has multiple advantages:
1) Responsive and knowledgeable customer support
2) Easy segmentation of sites and groups
3) Excellent dashboard and customizable alerting that put the events that matter in front of your eyes
4) Constant updates and new feature adds every day
5) Easy and intuitive interface
6) Powerful, low-impact agents. I have yet to receive a call about S1 hogging resources.
7) Powerful Day-0 protection. We have created custom scripts to run against installed agents and they have blocked everything that we have thrown at them.
Coming from environments that have used McAfee, Cisco AMP, Bitdefender, Kaspersky, and Crowdstrike, S1 beats them all in almost every category. I cannot recommend these guys highly enough.
1) Responsive and knowledgeable customer support
2) Easy segmentation of sites and groups
3) Excellent dashboard and customizable alerting that put the events that matter in front of your eyes
4) Constant updates and new feature adds every day
5) Easy and intuitive interface
6) Powerful, low-impact agents. I have yet to receive a call about S1 hogging resources.
7) Powerful Day-0 protection. We have created custom scripts to run against installed agents and they have blocked everything that we have thrown at them.
Coming from environments that have used McAfee, Cisco AMP, Bitdefender, Kaspersky, and Crowdstrike, S1 beats them all in almost every category. I cannot recommend these guys highly enough.
What do you dislike about the product?
Downsides:
1) Endpoint agents could benefit from a GUI for settings
1) Endpoint agents could benefit from a GUI for settings
What problems is the product solving and how is that benefiting you?
We need a centralized EDR across multiple companies that provides the most value with the lowest re-occurring maintenance. Sentinel One gives us all of that.
A highly effective option for enterprise security
What do you like best about the product?
SentinelOne Endpoint has given my company much more peace of mind. Our servers and workstations are now protected 24/7 with a product that is highly effective. The user interface enables me to look up and address any potential threat found very quickly. The ability to remediate or, if necessary, rollback any attacks with ease is another solid feature. The deployment process is also very straightforward.
What do you dislike about the product?
It takes time to identify and eliminate false positives during the deployment process. The product is very sensitive and will find a number of legitimate applications and mark them as suspicious. The product did not a user's browser from being hijacked by adware. I needed to use another product to resolve this instance.
What problems is the product solving and how is that benefiting you?
We have identified an unexpectedly large amount of USB thumb drive usage. Tools within SentinelOne have allowed us to lock down USB ports across our environment while also allowing us to make exceptions to this new policy. These exceptions can be as granular as only allowing a certain USB's serial number.
We have been extremely please with SentinelOne!
What do you like best about the product?
I like the ease of setup and the ease of installation of the endpoint
What do you dislike about the product?
Not much to be honest. Everything that was something to "dislike" has already been fixed by update, etc.
What problems is the product solving and how is that benefiting you?
It's protecting our endpoint and organization from malware, etc.
SentinelOne Endpoint Protection Platform
What do you like best about the product?
Ease of use, ease of deployment, the AI/ML aspects are amazing, saves a lot of admin time compared to other platforms.
What do you dislike about the product?
That the Ranger module is an additional cost and should be part of the whole package by default.
What problems is the product solving and how is that benefiting you?
Its saves on admin time working on antivirus issues, we save time and money not having to wipe machines as often when they have security concern, visibility in portal gives great insight
Sentinel One has been extremely easy to work with.
What do you like best about the product?
Their speed and ability to solve unusual problems.
What do you dislike about the product?
It would be nice if their support page contained more detailed instructions on some things such as installing the system or upgrading etc.
What problems is the product solving and how is that benefiting you?
we utilize it as our AV.
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