Great Experience: Very Helpful with Excellent Customer Support
What do you like best about the product?
The platform provides access to a wide range of comprehensive datasets, making it easy to process and prepare them for use. This has been incredibly helpful! The wide range of data and tools available on the platform ensures that there's always a solution to my needs, making it a reliable source of data.
In addition, the customer support team is very responsive and willing to help with any issues or questions that arise.
In addition, the customer support team is very responsive and willing to help with any issues or questions that arise.
What do you dislike about the product?
Initially, I had some difficulty understanding how to set the filter options effectively. However, after receiving an explanation, it became much more straightforward to use.
What problems is the product solving and how is that benefiting you?
I work in an interdisciplinary research environment where I need to bring together multiple datasets from different sources. Bright Data greatly simplifies my access to these datasets and makes it easy to extract the relevant data. The datasets provided are well organised, which helps me save time and focus on analysis rather than data wrangling. This efficiency has greatly benefited my work.
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