Excellent staking SaaS through thick and thin

• By Nick
• on 03/01/2023

I've been a happy customer since Sep 2022 and now plan to stay with this service indefinitely.

Launchnodes' service and support are exceptional. They helped me set up my node and took every single precaution to ensure that the service was up the right way and without a glitch. With the service running, Launchnode updates their software with patches roughly once every 2 months. These updates are communicated clearly and with plenty of advance notice so that i can install them myself - and if I have any issues, their support team is standing by to help.

What's even more impressive however was the professionalism with which Launchnodes handled a couple of service outages recently. The validator went down, started missing attestations, and suffering penalties. In both cases, Launchnodes' engineers had a patch that resolved the fire within 2ish hours after I had notified them of the issues.

You can tell the most about a company and the quality of their SaaS based on how they handle adversity - Launchnodes have been exceptional so far, through good times and bad. Thank you, team.