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Great product, great customer support!
What do you like best about the product?
Our mission is to get creators paid. Datadome helps ensure the security and stability of our platform, empowering us to better defend creators’ ability to make decisions about their creative works. The dashboard has a very instinctual interface and is not filled with a lot of noise. DataDome’s sales engagement team is patient, knowledgeable, and flexible in collaborating to ensure our needs have been met. The team offered priceless support for our launch, as well, going above and beyond to ensure we launched successfully with minimal disruption.
What do you dislike about the product?
We have no dislikes to report at this time.
What problems is the product solving and how is that benefiting you?
Prior to DataDome, it took a great deal of time, labor, and resources to detect and respond to attacks. DataDome’s partnership has strengthened our defenses, allowing the team to tackle other important priorities. Thanks to DataDome, we’re able to embody and achieve Patreon’s core values and support our mission to get creators paid.
Recommendations to others considering the product:
I recommend DataDome for any online business looking for comprehensive, user-friendly anti-bot protection that doesn’t negatively impact website performance and is buttressed by a top-notch support team.
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Bot Detection Engine offered by DataDome is awesome to block all automated threats on Realtime basis
What do you like best about the product?
DataDome provides me with an intuitive dashboard that obtains traffic information of our web applications protected by its extensive modules. It gives an overview of all current threats that are monitored, associated requests & risk levels of the application. Risk levels are automatically segregated by their comparison protocols on threat requests and average threat traffic. It offers Cloud DDoS protection which prevents all DDoS attacks even before they reach our targetted network.
What do you dislike about the product?
Its threat requests can be accelerated through its attack definition whenever there is a sudden change when compared to our average threat requests. Its explorer utility visualizes traffic dimensions such as IP, Location, URL etc to know enhancement features for our web application security. It provides SDK integrations that simplify our coding obfuscation and coupling challenges.
What problems is the product solving and how is that benefiting you?
DataDome doesn't require any interventions thanks to its automated bot protection & mitigation features. It has a powerful bot detection engine that automatically performs threat detection, classification and blocking on a real-time basis. Its dashboard gives the status overview of our Endpoint Traffic whether it's protected or not protected. Also, it provides Captcha statistics of our website and comparisons on the hits made by commercial bots and bad bots on a daily basis. It offers extensive reliability by giving insights on protected infrastructure resources, the number of intrusion attempts and the number of active endpoints which are protected by the DataDome engine.
Excellent Easy to Integrate Bot Protection Solution
What do you like best about the product?
Getting up and running with Datadome was extremely easy and efficient. The level of protection and visibility of our web traffic was eye-opening!
What do you dislike about the product?
Nothing bad to say about Datadome as they have delivered what was promised.
What problems is the product solving and how is that benefiting you?
We are able to quickly protect our website, reducing wasted bandwidth, produce cleaner visitor data and importantly provide security and protection at our frontend
Recommendations to others considering the product:
Definitely worth a try, as their support team is excellent they can help you get up and running quickly. The account management team is on point and ensures that you get past any roadblocks you may encounter.
Easy to implement and provides good protection against bots
What do you like best about the product?
Data Dome was very easy to implement. The user interface is intuitive and easy to use.
What do you dislike about the product?
It would be nice to have more history for log storage to investigate older incidents. Data dome logs up to 30 days for detailed activity.
What problems is the product solving and how is that benefiting you?
We are preventing unwanted bots from using our website.
Recommendations to others considering the product:
We chose Data Dome for its ease of use. We also looked into using PerimeterX.
Control internet fraud
What do you like best about the product?
Web access control to discover and recognize real person bot, security filter to keep server with the best response capacity.
What do you dislike about the product?
Everything works perfect for my stability and security needs.
What problems is the product solving and how is that benefiting you?
There was a lot of load on our website slowing down the service offered, thanks to the security of detection of false accounts and bot we stopped the traffic of non-real users.
Excellent Product
What do you like best about the product?
After adding Datadome BOT protection on top of our CDNs, we have seen a remarkable decrease in BOT traffic resulting in bandwidth and Infrastructure cost savings. The technical support is attentive, responsive and we generally get responses within our timezone on the Australian East Coast.
The management portal is intuitive and easy to navigate. The rules are easy to configure, and for anything complex, the support team has assisted us in writing custom rules. We have been able to further reduce costs by leveraging a single Datadome instance across domains and apply a single set of blocking rules everywhere.
The management portal is intuitive and easy to navigate. The rules are easy to configure, and for anything complex, the support team has assisted us in writing custom rules. We have been able to further reduce costs by leveraging a single Datadome instance across domains and apply a single set of blocking rules everywhere.
What do you dislike about the product?
Not much to dislike; we are pretty satisfied with the platform. We want to run API requests to Datadome from our SIEM systems such as Splunk to augment the IP data but cannot do it "Out-of-Box" yet.
What problems is the product solving and how is that benefiting you?
Preventing BOT Attacks
Infrastructure Cost Reduction
Bandwidth Cost Reduction
Increased Sales
Infrastructure Cost Reduction
Bandwidth Cost Reduction
Increased Sales
Optimized for native mobile apps
What do you like best about the product?
The AI learning capabilities and the support for native mobile applications. DataDome mines
data from the native application and builds a profile based on that data, and the adaptive
learning algorithm blocks traffic that doesn’t match that profile. The SDK is well maintained, and
the documentation is very good.
data from the native application and builds a profile based on that data, and the adaptive
learning algorithm blocks traffic that doesn’t match that profile. The SDK is well maintained, and
the documentation is very good.
What do you dislike about the product?
The feedback loop to automatically alert and engage the threat research and SOC teams could
be improved upon, with automated alerts out of the box.
be improved upon, with automated alerts out of the box.
What problems is the product solving and how is that benefiting you?
DataDome helps us protect our customers’ mobile apps against credential stuffing attacks.
Before we implemented the solution, we were spending a lot of time defending ourselves
against these attacks instead of creating great mobile shopping experiences. DataDome has
given us peace of mind.
Before we implemented the solution, we were spending a lot of time defending ourselves
against these attacks instead of creating great mobile shopping experiences. DataDome has
given us peace of mind.
Great product
What do you like best about the product?
What I like best about this product is how easy it was to get it up and running. After setting it up, it's pretty much fire and forget - it just protects you in the background. The support team is also really good, they're really quick at identifying issues and getting back to you.
What do you dislike about the product?
There's nothing I dislike about the product.
What problems is the product solving and how is that benefiting you?
As a retail organization with a presence online, we find that there are a lot of bots out there that are scraping data. By using DataDome to block this bad traffic, we are able to use less infrastructure to keep the website running, as we no longer have to serve requests for scrapers.
Great product, great service and support
What do you like best about the product?
We compared various vendors (enterprise and SMB), and Datadome came up on top because of the functionality, effectiveness, support and price.
Datadome was the most effective in protecting our site and had the most customizability and support. Their team is amazing and always ready to help
Datadome was the most effective in protecting our site and had the most customizability and support. Their team is amazing and always ready to help
What do you dislike about the product?
The internal dashboard could have a bit more features, but their support team is always ready to help
What problems is the product solving and how is that benefiting you?
We were looking for a tool to stop automated and non automated bad actors from visiting and scraping our service. Datadome was able to identify and stop many of these cases
Qualitative blocking, great customer support
What do you like best about the product?
We like that the service stays extremely simple to describe and that, despite all the complexity, remains very usable by us as customers. Also, the support during the build and the run phase is very valuable, and appreciated.
What do you dislike about the product?
We don't have any dislike toward Datadome.
What problems is the product solving and how is that benefiting you?
We're limiting the accessibility of our web platforms to real users.
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