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Great protection and even better support!
What do you like best about the product?
When signing on with new partners, your first concern is will I need a ressource to now manage this platform and it has not been the case. The support from datadome has been great. You get quick responses and team is ver knowledgeable. We've also encountered a lot less fraud which was the reason we partnered with datadome.
What do you dislike about the product?
We initially had issues with the captcha coming up and blocking employees from doing their work, but it has no longer been a problem recently.
What problems is the product solving and how is that benefiting you?
Reduced overall bot attacks and website scrapping
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DataDome has been extremely useful
What do you like best about the product?
DataDome has been super helpful in identifying and blocking bot activity on our site. Without DataDome technology we'd have to build a lot ourselves and this allows us to use our engineering resources on product features and not blocking bot activity! The customer service and technical teams are always very responsive when we have questions which means it very easy for us to use and adapt to our changing needs.
What do you dislike about the product?
It isn't cheap but we value the service and are willing to pay for it.
What problems is the product solving and how is that benefiting you?
DataDome helps us identify and block bots and fraudulent activity on Winnie. This can occur quite frequently for us because our website gets a lot of traffic and is available to use logged out.
DataDome has saved my team hours of time each week
What do you like best about the product?
My company needed a hands-off way of monitoring and protecting our website from malicious traffic that was causing web outages, scraping content, increasing costs and contaminating web analytics. Datadome's real-time bot protection has been a life-saver. The UI is user-friendly, they have excellent documentation, and the onboarding team has been amazing.
What do you dislike about the product?
Nothing so far. I was not involved in implementation so I am unaware of limitations and complications on the engineering side but the general feedback from our dev team has been positive.
What problems is the product solving and how is that benefiting you?
Stopping malicious traffic in real time, making web analytics easier and being able to look up requests easily in the UI as a non-engineer.
Great product and excellent support
What do you like best about the product?
We have been using Datadome for our bot detection services for several years now. The team was able to put together a custom solution to fit our needs, has excellent support, and most importantly provides a high level of detail on their detection features.
What do you dislike about the product?
Nothing really to comment - we do not use their dashboard as much but we are able to get the data we need regardless.
What problems is the product solving and how is that benefiting you?
We are using datadome for their Bot detection services. We have tested out several different partners and found Datadome best suits our needs.
Effective and supportive for unique systems
What do you like best about the product?
We needed scraping protection for our APIs, and Datadome worked with us all the way through to get the security we need. The team at Datadome helped us build a custom integration with their systems, and they are always available when we have issues. They provide a powerful solution to handle malicious traffic that we can manage as we need, or we can contact them where they are happy to manage issues for us. It is a high quality product with a high quality support team.
What do you dislike about the product?
DataDome does not have out-of-the-box connectors for Azure Cloud serverless computing services. We needed to build a custom integration. Other than that they consistently address all issues we have and always match or best the competition.
What problems is the product solving and how is that benefiting you?
Scraping protection for a proprietary API.
Surprised by DataDome's protection power
What do you like best about the product?
To be able to see all the traffic my website receives.
Make sure I am protected from attacks.
Very friendly and professional team.
Make sure I am protected from attacks.
Very friendly and professional team.
What do you dislike about the product?
I was a bit annoyed by the setup time although it was a special case.
What problems is the product solving and how is that benefiting you?
They were scraping the prices of our products. DataDome prevented our prices from being obtained by our competitors.
We also ensured that there was no fraud at checkout.
We also ensured that there was no fraud at checkout.
It just works without any difficulties
What do you like best about the product?
It provides great bot protection with quite easy to setup installation. It provides real protection and if you do something suspicious you will be blocked, unless your are in the allow list. Solution that just works.
What do you dislike about the product?
You need to do some steps to setup it right. It's ok, not a big deal.
What problems is the product solving and how is that benefiting you?
Detects bots.
DataDome review
What do you like best about the product?
DataDome provides excellent bot protection, effectively safeguarding websites from malicious traffic and automated threats
What do you dislike about the product?
The user interface could be more intuitive appealing
What problems is the product solving and how is that benefiting you?
DataDome solves the problem of malicious bot traffic by employing advanced machine learning and real-time threat analysis to detect and block harmful bots
Effective and Low-Overhead Bot Protection
What do you like best about the product?
DataDome has proved to be an effective bot protection service for web services. Implementation was easy and the ability for us to customize rules to tune the system has provided us very few false positives.
The control panel provides good customization options and ability to enable or disable endpoints as needed.
The control panel provides good customization options and ability to enable or disable endpoints as needed.
What do you dislike about the product?
Would be nice to be able to have multiple directives in the server-side configuration for exclusions, rather than one regex to rule them all.
What problems is the product solving and how is that benefiting you?
Bot and Payment Fraud protection.
A good product that does what they claim
What do you like best about the product?
The product itself works well and does what they claim
What do you dislike about the product?
Onboarding and support wasn't great. The docs could be improved as well.
What problems is the product solving and how is that benefiting you?
Preventing bots and fraudulent payments. Works well.
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