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3CX Phone System V18

3CX | 3CX Phone System 18.0.9.31

Linux/Unix, Debian 10 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

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External reviews

457 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Anindya M.

INVALUABLE COMMUNICATION TOOL

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
-It is very user friendly and easy to use.
-The layout and functions of the soft phone is cormfortably laid out on the screen.
-Has reasonable price and also great for making international calls.
What do you dislike about the product?
-I had no issue with this software.It works perfectly
What problems is the product solving and how is that benefiting you?
-This tool allows me to take calls while i'm at home or out of the office,without giving out my personal number.
-The call recording is very useful;i had to listen to recordings multiple times from different scenarios and it has always come to handy.
-My voicemails come directly to my email address,because am able to check for new ones frequently throughout the day.


    Warren S.

3cx a game changing telecommunication solution

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Simple mobility. Take office calls on Deskphone, Mobile or Laptop
CRM Integration
Quick and easy to setup and configure.
Excellent Support
This is a tool I use every day and multiple times a day
Always coming out with new and powerful features
What do you dislike about the product?
Sometimes when signal is bad, call quality is not always perfect.
Troubleshooting requires deep understanding of VoIP
What problems is the product solving and how is that benefiting you?
Staff are not alwasy at their desk but now they are always able to answer their phone.
Don't spend large amounts of money on Mobile airtime as staff can use their landline on their mobile phone


    Joanne S.

THE BEST RELIABLE, MOST EASILY MANAGED AND SEAMLESS TELEPHONE SYSTEMS PLATFORM

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
It is easier to make,receive and transfer calls using this tool.It supports wide ranges of software and hardware endpoints,allowing organisations to choose the devices and platforms that suits their needs.3CX allows quick changes in a fast-paced environment with critical situations.I like the efficiency of this software and highly recommend it.
What do you dislike about the product?
No dislikes at all.Its the perfect tool for all communication requirements.
What problems is the product solving and how is that benefiting you?
With 3cx i can make both external and internal calls using a VOIP or headphones attached on my PC.From its management dashboards,i can create the internal numbers and be able to send welcome mails to make installation for clients easier.The program is automatically launched during Windows startup and stays minimized in the task bar.The options of having call recording and being able to go back for quality control or customer issues is worthy having this system.It makes everything simple and effective as it allows me to be able to make changes to call forwarding or be able to block off holidays instead having to call any change in.


    Guillermo A.

Robust, reliable system, excellent support, at a very affordable price.

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
Robust, reliable system, excellent support, very complete in functionalities at a very affordable price and very easy to use.
What do you dislike about the product?
There is nothing I don't like about 3CX.
What problems is the product solving and how is that benefiting you?
3CX helps me deliver a robust telephony solution with a contact center to my clients at a low cost.


    Kashan C.

Best omni-channel business UC platform

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
3CX is a feature rich, reliable, mature and cost effective communication platform. It is designed to help businesses enhance customer experience, optimize teamwork and productivity and save money.
What do you dislike about the product?
Nothing much to dislike. We are very satisfied with the product. Perhaps 3CX could do a bit better job with communicating updates and changes in advance to partners and customers.
What problems is the product solving and how is that benefiting you?
Helping businesses improve customer experience and enhance productivity, mobility and teamwork


    Vaishnavi B.

Best software for IP Calling

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
Voice is clear and loud, there is no lacking in voice it is very easy to use we can record calls as well and send meesages
What do you dislike about the product?
sometime it didn't work when network is poor
What problems is the product solving and how is that benefiting you?
I do International calls using 3cx while submitting candidates. They pickup call easily and voice is also clear so it is easy for me.


    Milton R.

Excellente solution

  • March 20, 2024
  • Review verified by G2

What do you like best about the product?
ease to use, frequency of use, Intregrations and functionality
What do you dislike about the product?
dont have any for now is an Excellente solution
What problems is the product solving and how is that benefiting you?
Cost saving, less time frame implementation, and integrates with all systems we have


    Kirk Evangelio O.

User-friendly communication tool

  • February 26, 2024
  • Review verified by G2

What do you like best about the product?
3CX has been a reliable communication software.
It is easy to use, has user-friendly interface and customer support has always been easy to contact.
What do you dislike about the product?
Atleast for 3 months of usage, no noticeable issues have been encountered yet.
What problems is the product solving and how is that benefiting you?
3CX has been a reliable tool to contact our Limousine service providers in Mainland China. We do use aircall but call can not go through with Chinese phone numbers and 3CX is there to solve the issue.


    Financial Services

Easy, efficient & simple

  • January 05, 2024
  • Review verified by G2

What do you like best about the product?
3CX interface makes it very easier to make /receive calls & to persons in the network by checking their availability.
The product is well designed and very easier to use interface only takes few mins to train a completely new user on it.
What do you dislike about the product?
Getting Support & finding answers through FORUM gets quite challenging. We have few instance where we are forced to access paid external support because of a 3CX bug.
What problems is the product solving and how is that benefiting you?
3CX does offer great versatility through its software interface & provides abundant information available for the managers & admins to check and keep up the deliverables & quality.


    Winston T.

3CX, simply for communications at its best.

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
3CX is pretty much easy to use, both in the front end and in the admin end. Before, we tend to setup like for hours but now, we can get runing in just a few minutes. Not to mention their features... all of the are premium based and the cost? Very very minimal.
What do you dislike about the product?
3Cx pretty much have everything however, would be better if they develop more on their SMS capabilites. I mean they send and recieve SMS but the guide on how to make it work is kind of vague and generic.
What problems is the product solving and how is that benefiting you?
Distribution of calls and easy integrations of existing gateways that we are using.