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Solarwinds makes for a slick product, with a few caveats.
What do you like best about the product?
Solarwinds is quick and easy to use. Monitoring is excellent and mostly works great. Support is generally very helpful, although sometimes slow to respond.
What do you dislike about the product?
The learning curve is a bit steep and the interface can be clunky. Everything is extremely expensive to maintain and acquire.
What problems is the product solving and how is that benefiting you?
Better insight into issues before they become bigger issues. We were able to identify a firewall that had a high CPU spike.
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NPM can see everything!
What do you like best about the product?
Solarwinds NPM, not sure where to start! There's so many components to Solarwinds! NPM is amazing. You can set up a dash with a gauge and overview. Pinpoint the issues right from one page.
What do you dislike about the product?
There's so many components it really can be overwhelming. The licensing can be very expensive that is for sure.
What problems is the product solving and how is that benefiting you?
We're able to identify hardware performance issues and latent connections, right from one page!
Recommendations to others considering the product:
You need a dedicated team to roll this out. You need complete buy in from all interested partners and a roadmap as to where and what you want to monitor.
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