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External reviews

767 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kenneth P.

Hosted monitoring tool for current environment

  • May 11, 2016
  • Review verified by G2

What do you like best about the product?
I like that solar winds is able to monitor disk, cpu, up/down times, and is able to notify us of any issues that we are seeing in our environment. This allows us to get a jump start on these activities and to not take any unnecessary downtime
What do you dislike about the product?
I dislike that we have to restart the solar winds agent somewhat frequently as it appears to go down and then come back up.
What problems is the product solving and how is that benefiting you?
We are helping our customers maintain an SLA uptime that they have agreed upon with us by using solar winds to monitor our environment.


    Computer Software

Extremely Useful Monitoring

  • May 04, 2016
  • Review verified by G2

What do you like best about the product?
We take full advantage of this software. It enables us to monitor key Windows Services, as well as performance metrics of our environments.
What do you dislike about the product?
Intuitive. There are a great deal of options to familiarize yourself with. Not so much of a con, just a ton of great options available.
What problems is the product solving and how is that benefiting you?
By Monitoring, and automatically starting failed windows services, we reduce the impact to environments, and notify parties involved.


    Information Technology and Services

Brilliant software which help my company to monitor our network

  • April 22, 2016
  • Review verified by G2

What do you like best about the product?
Librato offered me the possibility to monitor in a single dashboard webpage most of my services. Best two features are:
- Real time monitoring
- Possiblity to slide back in time easily
What do you dislike about the product?
I like everything, I would rather say I would create the mobile application to have much more control during the day.
What problems is the product solving and how is that benefiting you?
I'm monitoring the health and performance of my redis server used to store information about websockets.
Recommendations to others considering the product:
Highly recommended to everyone who need to monitor more than one service. Extremely useful because is "packed" everything in one single live dashboard.


    Higher Education

Solarwinds makes for a slick product, with a few caveats.

  • April 13, 2016
  • Review verified by G2

What do you like best about the product?
Solarwinds is quick and easy to use. Monitoring is excellent and mostly works great. Support is generally very helpful, although sometimes slow to respond.
What do you dislike about the product?
The learning curve is a bit steep and the interface can be clunky. Everything is extremely expensive to maintain and acquire.
What problems is the product solving and how is that benefiting you?
Better insight into issues before they become bigger issues. We were able to identify a firewall that had a high CPU spike.


    Chris M.

Expensive, but still the best product we've used.

  • April 09, 2016
  • Review provided by G2

What do you like best about the product?
Great way to aggregate our logs from both AWS and our applications directly.
What do you dislike about the product?
Cost. We know they could charge a lot less, but you have to really fight with their billing department to get them to come down in pricing. There's also no way to drop "unimportant logs". For example, we want to send everything, but only certain things need to be kept for longer then a few days.
What problems is the product solving and how is that benefiting you?
Digging into any issues, tracking usage, and generally managing our server log files and application logs.
Recommendations to others considering the product:
WIth the addition of the live-tail client, Loggly is now the best solution I've found for the price. Although we've also evaluated using LogEntries as an alternative, LogEntries is similar in pricing and doesn't have the polish that Loggly has.


    Computer Software

Quite good, especially with Heroku, AWS

  • April 02, 2016
  • Review verified by G2

What do you like best about the product?
They integrate very well with Heroku, and AWS. It was extremely easy to wire in our log data via our logging provider, and get reporting on myriad facets of our environment.
What do you dislike about the product?
The user experience can feel clunky at times.
What problems is the product solving and how is that benefiting you?
Librato has allowed us to automate performance reporting, and provide real time alerts when service is degrading, or acting suspiciously. We use their dashboard capability virtually every day.


    Vincent I.

NPM can see everything!

  • January 08, 2016
  • Review verified by G2

What do you like best about the product?
Solarwinds NPM, not sure where to start! There's so many components to Solarwinds! NPM is amazing. You can set up a dash with a gauge and overview. Pinpoint the issues right from one page.
What do you dislike about the product?
There's so many components it really can be overwhelming. The licensing can be very expensive that is for sure.
What problems is the product solving and how is that benefiting you?
We're able to identify hardware performance issues and latent connections, right from one page!
Recommendations to others considering the product:
You need a dedicated team to roll this out. You need complete buy in from all interested partners and a roadmap as to where and what you want to monitor.