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Amazing
What do you like best about the product?
I like how easy and intuitive it is to use the XO platform.
What do you dislike about the product?
There are some bugs and glitches I found in the plaform sometimes, also the model takes too much time to train sometimes, I would really like this to get better with time.
What problems is the product solving and how is that benefiting you?
I'm just learning as my organization wants me to get certified in it so as to work on multiple projects they can get me.
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Complete Conversational AI platform
What do you like best about the product?
Kore.ai is a comprehensive enterprise-grade conversational AI platform to support customer engagement activities like sales and customer support. Moreover, it also supports employee experience. The platform is fully customizable and is powered by 3 Ai engines to support all conversational needs. The software development lifecycle is fully supported with batch testing capabilities. Has lots of native integrations to channels and enterprise applications.
What do you dislike about the product?
Given the breath of the platform, it may become a bit difficult to use and implement.
What problems is the product solving and how is that benefiting you?
I am running a Company that sells and implements Kore.ai.
It is fun to build something so complete in such an easy way.
What do you like best about the product?
Its interface is friendly for builders, I hope they keep working on improving this aspect. Having everything organized in their respective modules and that each module has its reason for being, is much appreciated.
What do you dislike about the product?
Like any platform, it will always have details and points of improvement. One of the things that bothered me a bit in development is that many times the platform becomes slow or freezes. Even on days when the automatic saving of changes did not work correctly.
I would recommend to implement a RollBack system to have automatically backed up versions in case of emergency.
I know that the most complicated and the strength of this platform is the training for the bot, there are several details that can be improved, but I know that this is progressive.
I would recommend to implement a RollBack system to have automatically backed up versions in case of emergency.
I know that the most complicated and the strength of this platform is the training for the bot, there are several details that can be improved, but I know that this is progressive.
What problems is the product solving and how is that benefiting you?
Any kind of problem that Kore.ai solves on the platform would positively benefit me, as a builder, anything that adds positively to the development time and end-user satisfaction is welcome.
I am a new member, so I am not very aware of the current points of improvement that Kore is working on.
I am a new member, so I am not very aware of the current points of improvement that Kore is working on.
Wonderful experience
What do you like best about the product?
Easy to learn, apply and use. It is wonderful experience.
What do you dislike about the product?
As of now nothing, if any will lets know in future
What problems is the product solving and how is that benefiting you?
Human interaction experience to end user
Review for Kore.AI
What do you like best about the product?
Easy to use Platform, Best customer support, Variety of features, integration with different channels.
What do you dislike about the product?
sometimes platform crashes without a warning.
What problems is the product solving and how is that benefiting you?
I am using it as a Virtual Assistance for HR Operations, Reduced work load on HR's, easy to report timesheets and to get regular updates, easy to ask queries.
Very good experience working on XO platform
What do you like best about the product?
Drag and drop modules and having multiple options for adding nodes.
What do you dislike about the product?
I haven't faced any issues while working on the XO Platform.
What problems is the product solving and how is that benefiting you?
Having drag and drop modules helps in saving a lot of time.
Great platform
What do you like best about the product?
Very intiuitive, userfreindly platform. A lot of helpfull tools and reports to improve your bot. A lot of possibilities to create a complex bot that will meet all your customers expectations (customer support). Easy of implementation and integration.
What do you dislike about the product?
Everything on this platform is great and useful.
What problems is the product solving and how is that benefiting you?
Thanks to the chat bot we provide to the customers a new communication chanel, what supports the customers but also my Customer Operation team.
Amazing Learning Experience
What do you like best about the product?
The openness of the trainers and their way of explaining each and every question.
What do you dislike about the product?
There is nothing what I disliked about them.
What problems is the product solving and how is that benefiting you?
It is resolving conversational and Agent Hand off problems . It will be beneficial for software houses and enterprizes to reduce the cost of managing multiple call centre and support teams.
Exceptional platform that simplifies bot development with user friendly interface
What do you like best about the product?
What was most helpful is the drag and drop interface for creating the conversational flows, enabling ease of use.And the fact that the platform enables connectivity with various systems and databases.
What do you dislike about the product?
There was nothing i've disliked.................
What problems is the product solving and how is that benefiting you?
It addresses the challenge of automating customer interactions trough AI-powered bots. And it’s benefits resides in providing 24/7 support- reducing response time and improving overall productivity.
Extremely Innovative Product for Both Tech Industry and End Users
What do you like best about the product?
The most help full and inovative thing i felt abot KORE.AI was that it has provided all sorts of Features and Fultionalities covering all use cases to benifit administrators as well as more of End Users via Chat Bots in FinTech and other several major domains.
Which has almost reduced the hastle of conventional banking all around the globe.
Which has almost reduced the hastle of conventional banking all around the globe.
What do you dislike about the product?
Well to be very honest I did not find any downside for using Kore Ai
What problems is the product solving and how is that benefiting you?
Kore.AI provides AI based conversational benifits for end users to solve their queries and problems related to the specific domains for which it is developed and trained along with it provides proper tracking and insights to the Product Owner to analyze properly.
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