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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,967 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Stanley G.

a must for enterprise IT professional

  • December 12, 2024
  • Review verified by G2

What do you like best about the product?
secure default in managing endpoint security
What do you dislike about the product?
lack of support for mac (not as good as windows)
What problems is the product solving and how is that benefiting you?
fast and centralized way to manage endpoints and ease of setting security policy and ensure security compliance


    Financial Services

Wonderful experience with Jumpcloud

  • December 03, 2024
  • Review verified by G2

What do you like best about the product?
With a user-friendly interface, everything is just a click away.
What do you dislike about the product?
But the problem is that when we open the device details from the user profile, it takes us to the devices tab, and we have to return to the users tab, which is not so flexible. You should include a back button to get us to the user's profile from that device tab. And some logs are missing IP address details in sso events.
What problems is the product solving and how is that benefiting you?
Ease of managing devices and protecting user logins with sso


    riquelme o.

Opinião Jumpcloud

  • November 28, 2024
  • Review verified by G2

What do you like best about the product?
Praticidade do software, facil implementação o tempo das atividades dentro do jumpcloud.
What do you dislike about the product?
Não tenho coisas para reclamar do jumpcloud por conta que foi a melhor plataforma que utilizei.
What problems is the product solving and how is that benefiting you?
Alterando senha e liberando usuarios


    Nidhia R.

Great Cloud User Management tool

  • November 23, 2024
  • Review verified by G2

What do you like best about the product?
User freindly Interface. & Secuirity policy.
What do you dislike about the product?
they are now apply a mendtery MFA For admin USer
What problems is the product solving and how is that benefiting you?
Jump clous solutions are providing live lock option or delete data opetion for remote user. That help me to control WFH users .


    Cristian M.

Jumpcloud: The all in one solution for device management and beyond

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
Unified platform: combines MDM, indentify management and cloud directory in one place, simplifying administration.
What do you dislike about the product?
It does not allow configuring automatic app updates for standard users on macOS systems
What problems is the product solving and how is that benefiting you?
Centralize mobile device management and security policies


    Research

6 years experienceadministering the JumpCloud product

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
Pushed JumpCloud out to our whole organisation. Just the easy product to use. Amazing Directory as a Service tool with IAM and SSO features.
What do you dislike about the product?
Quicker feature updates. but mostly good
What problems is the product solving and how is that benefiting you?
Device management tool. Installed on all our company laptops


    Ricredo II "Rv" D.

JumpCloud simplifies IT management with unified user, device, and access control for hybrid teams.

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is incredibly helpful for managing users, devices, and access in one place. Features like SSO and MFA improve security, and it works seamlessly across different operating systems. Perfect for remote and hybrid teams
What do you dislike about the product?
JumpCloud is powerful, but its initial setup can be a bit complicated for new users. The interface has a learning curve, especially for those unfamiliar with directory platforms.
What problems is the product solving and how is that benefiting you?
JumpCloud’s SSO makes logging in easy and secure while simplifying user access management.


    Aeron D.

Streamlined IT Management with JumpCloud

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
Jumpcloud helps Enshored with SaaS Management and user management. It's an all-in-one solution that provides ease of onboarding new users and device management, and it is very user-friendly. So far this is the best directory I have ever used. Good job!
What do you dislike about the product?
So far, JumpCloud meets all the essential functions our team requires. The only minor area for improvement might be expanding compatibility with more devices and enhancing user support. However, this is more of a personal preference, as JumpCloud already delivers an excellent directory service.
What problems is the product solving and how is that benefiting you?
Given the large number of employees in our company, managing user access across our SaaS platforms could be challenging. However, JumpCloud simplifies the process and streamlines the management of all our SaaS applications.


    Amjad A.

Managing User Access and Security in the Cloud

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud works by making sure you're really who you say you are every time you try to access something. It does this with things like Multi-Factor Authentication (MFA) for extra security, rules that decide when and how you can access data, and Single Sign-On (SSO) to make logging in easier. This way, your data stays safe without being a hassle to use.
What do you dislike about the product?
Some features of JumpCloud may not work properly if you're offline, which could be an issue for remote workers in places with spotty or no internet connection.
What problems is the product solving and how is that benefiting you?
JumpCloud lets you manage all your users and their access to different devices and apps from one place, making it easier for admins to keep everything organized and secure.


    Computer & Network Security

A modern and robust MDM with room for growth

  • November 20, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud provides a very modern and robust MDM solution that simplifies device management for multi-platform environments. Its clean interface, streamlined workflows, and seamless directory integration make it a great choice for organizations looking to move away from traditional solutions like Intune. It brings notable improvements in user experience and admin management for small to mid-sized organizations.
What do you dislike about the product?
While the overall experience is positive, JumpCloud lacks flexibility and offers fewer pre-built templates or configuration profiles for Windows and macOS devices compared to other MDM solutions like Jamf. Additionally, advanced network security configurations, such as WPA3 Enterprise or certificate-based authentication, require the use of Radius, which can be limiting. These gaps make the transition less appealing for teams used to more feature-rich platforms.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies and unifies identity and device management in our organization, enabling seamless integration across multiple platforms like macOS and Windows. It eliminates the need for managing multiple tools by providing a centralized solution for MDM, cloud directory services, and privileged access management. This consolidation helps reduce administrative overhead, improve security through consistent policies, and streamline the onboarding and offboarding processes for employees. Additionally, the built-in device management capabilities allow us to enforce compliance and manage endpoints effectively, all from a single pane of glass.