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Powerful and Robust Cloud Based Directory
What do you like best about the product?
Jumpcloud removes the hassle we had to manage earlier of managing user identities and their devices. It's easy to deploy resources directly without worrying about permissions and devices. It Supports all major protocols like LDAP, SAML and more thus making it more powerful. The ability to be integrated with other apps like google workspace, microsoft and other solution makes it even more useful.
What do you dislike about the product?
If more deep, detailed insights could be available, then it could benefit us for measuring device performance and security events.
What problems is the product solving and how is that benefiting you?
Jumpcloud eliminates the uses of multiple identity management and brings everything like auth, device and user management and much more into a single platform. It allows us to enforce certain security policies that helps in maintaining a secure environment.
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Excellent platform that we have implemented for device and identity management
What do you like best about the product?
Its good that JumpCloud does a great job of providing important features that allow us to take control and manage devices and account access. I like that its cloud-native and allows you to do operate efficiently without any deep configuration. On top of that, I like the simple, easy-to-use interface.
What do you dislike about the product?
Overall I like everything and I dont have any problems.
What problems is the product solving and how is that benefiting you?
Many benefits, especially security and management of access to numerous devices, providing access permissions to personnel without problems, and it also helps us to move the directory to the cloud.
Simple, Secure, and Reliable IT Management
What do you like best about the product?
JumpCloud has been a game-changer for managing users, devices, and security policies. It has replaced the need for traditional on-prem directories and made IT operations much smoother. ease to use and customer support is very impressive.
What do you dislike about the product?
Occasionally, changes don’t apply instantly.
What problems is the product solving and how is that benefiting you?
User & Access Management is Easy – Adding, removing, and updating user access is seamless.
we applied password policy, bitlocker policy in jumpcloud and screen lock policy in windows and linux both.
Employees can securely log in from anywhere.
we applied password policy, bitlocker policy in jumpcloud and screen lock policy in windows and linux both.
Employees can securely log in from anywhere.
JumpCloud is very good cloud directory product but need to improve on dashboard navigation
What do you like best about the product?
The best about JumpCloud is very practical, easy to use and good for managing large organization directory. As the product is Cloud solution, it is really easy to use it remotely especially for internal IT support like me. I can solve several people's issue without having to meet them face to face. Additionally, it is really convenient for us to offboard talents from company and making sure that the access security is always on top.
The customer support team is very knowledgeable and be able to support or assist me to solve any issue while using JumpCloud.
The ability to integrate JumpCloud with other cloud solution and this feature is very convenient for me as a IT support.
The ease of implementation such as self-password reset really help me managing users in my organization and save a lot of time.
The customer support team is very knowledgeable and be able to support or assist me to solve any issue while using JumpCloud.
The ability to integrate JumpCloud with other cloud solution and this feature is very convenient for me as a IT support.
The ease of implementation such as self-password reset really help me managing users in my organization and save a lot of time.
What do you dislike about the product?
JumpCloud might need to improve on the dashboard navigation.
Example: The navigation between a user profile to another user profile.
In my case, when I want to navigate to search for another user, it is quite a hustle as I need to go back and forth especially when it comes to key in data for a lot of users.
Same goes to navigation between devices as well. As a IT admin, there will be time that I need to manage several devices in the same time. It would be nice if JumpCloud has better comprehensive dashboard especially when it comes to managing users or devices.
Example: The navigation between a user profile to another user profile.
In my case, when I want to navigate to search for another user, it is quite a hustle as I need to go back and forth especially when it comes to key in data for a lot of users.
Same goes to navigation between devices as well. As a IT admin, there will be time that I need to manage several devices in the same time. It would be nice if JumpCloud has better comprehensive dashboard especially when it comes to managing users or devices.
What problems is the product solving and how is that benefiting you?
JumpCloud provides a remote support cloud solution which solve my main problem, the needs to meet each of users in my organization when it come to troubleshooting devices or access problem. It also provides a all in one solution where it has Cloud Directory Services, MDM and SSO rather than purchasing each feature with several products/vendors.
Very good and intuitive UI, I love the product, but it’s still lacking some key features.
What do you like best about the product?
Nice UI, easy to find what you are looking for.
Good responses from the support team.
Support for all major OS.
Good community guides & tutorials.
API and terminal access.
Passwrod manager.
Good responses from the support team.
Support for all major OS.
Good community guides & tutorials.
API and terminal access.
Passwrod manager.
What do you dislike about the product?
The navigation can be better, for example, to be able to open a device as a tab and minimize it instead of Closing it and going back and forth to the same place.
Password manager must have a centralized way of backing up all users’ passwords!
Better Mac pre-build policies & functionality.
Patch management of 3rd party apps.
Password manager must have a centralized way of backing up all users’ passwords!
Better Mac pre-build policies & functionality.
Patch management of 3rd party apps.
What problems is the product solving and how is that benefiting you?
MDM is easy to install, and Apple BM integration works well.
A centralized way to control both Mac and Windows devices.
Remote control from the management console.
A centralized way to control both Mac and Windows devices.
Remote control from the management console.
A Solid Cloud Directory for Modern IT Needs
What do you like best about the product?
Easy User & Device Management – No more manually updating user accounts across multiple systems. Everything syncs from one dashboard.
Great for Remote Work – Our team can securely log in from anywhere without needing a complicated VPN setup.
Customer support is very good and strong.
Great for Remote Work – Our team can securely log in from anywhere without needing a complicated VPN setup.
Customer support is very good and strong.
What do you dislike about the product?
Sometimes, user changes take a little longer to apply across devices.
What problems is the product solving and how is that benefiting you?
User Management in One Place
Before JumpCloud, managing users across different devices and applications was messy. Now, we can easily add, remove, and update user access from a single dashboard.
Works on All Devices
We have a mix of Windows, Mac, and Linux users. JumpCloud manages them all without issues, which was a challenge before.
We applied many policy on jumpcloud users like password lock in 5 minutes.
Before JumpCloud, managing users across different devices and applications was messy. Now, we can easily add, remove, and update user access from a single dashboard.
Works on All Devices
We have a mix of Windows, Mac, and Linux users. JumpCloud manages them all without issues, which was a challenge before.
We applied many policy on jumpcloud users like password lock in 5 minutes.
A Reliable Cloud Directory for Modern IT Needs
What do you like best about the product?
Jumpcloud it's very import to IT manage for AD to manage company users and devices.
we applied different - different policies on system as per requirement. ease to use and customer support is very good.
we applied different - different policies on system as per requirement. ease to use and customer support is very good.
What do you dislike about the product?
Some features take time to find, and navigation could be smoother.
What problems is the product solving and how is that benefiting you?
Simplifies User & Access Management
Problem: Manually adding, removing, or updating user access across multiple platforms was time-consuming.
Benefit: JumpCloud provides a single dashboard to manage users, permissions, and authentication for Windows, macOS, and Linux.
So very useful for tools for IT.
JumpCloud saves time, reduces security risks, and makes IT management much more efficient.
Problem: Manually adding, removing, or updating user access across multiple platforms was time-consuming.
Benefit: JumpCloud provides a single dashboard to manage users, permissions, and authentication for Windows, macOS, and Linux.
So very useful for tools for IT.
JumpCloud saves time, reduces security risks, and makes IT management much more efficient.
JumpCloud is a reliable platform
What do you like best about the product?
JumpCloud is a good platform in terms of authentication and authorization as well as user access and management rights.
What do you dislike about the product?
JumpCloud's Android MDM need improvement especially in its reporting part.
What problems is the product solving and how is that benefiting you?
JumpCloud can connect user to any resource from any location on our devices with one secure identity all from the cloud.
Friendly Interface and Enhance Security in Workplace
What do you like best about the product?
Can access through many OS such as Windows, Linux, MacOS, Android and iOS. Jumpcloud also can set many security features and user can choose what to install for security features that was provided in the product. More over, can easily remote to user platform and only using agent for product installation.
What do you dislike about the product?
The issue that encounter is cannot customize as the user want, such as the information for Android platform.
What problems is the product solving and how is that benefiting you?
As for me is Android Kiosk Mode because this mode can manage by Administrator and the users cannot modify the apps willingly.
Experience With Jumpcloud Product
What do you like best about the product?
Jumpcloud is very easy to access everywhere and very secure.
What do you dislike about the product?
Not fully compatible with Android device
What problems is the product solving and how is that benefiting you?
no need provide the physical appliance
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