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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,967 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Julia R.

Intuitive product

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is a tool with easy usability, both for the administrator and the user.
What do you dislike about the product?
Despite being an easy tool to use, for the administrator, the front of the page has a lot of information. I believe that the information and searches could be more organized.
What problems is the product solving and how is that benefiting you?
It gave more autonomy to users to reset their account passwords, allowing the support team to address other issues.

    Paulo Roberto S.

Your accesses

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
As Support, what I liked most was the ease during support, spending less time accessing everything through a single platform, not to mention the ease of integration and the number of resources available at our disposal.
Another point to add is the ease of implementation due to the platform already having a range of pre-configurations and rules.
Our support became simpler to resolve, consequently making the end user's life easier as well.
What do you dislike about the product?
No consideration to be made, as I had no issues with access or support.
What problems is the product solving and how is that benefiting you?
Problems with access requests, MFA reset due to equipment change, application of rules to Windows and iOS devices, and security policies.

    Information Technology and Services

Best LDAP Service Ever

  • November 13, 2024
  • Review verified by G2

What do you like best about the product?
The LDAP services is super in Jumpcloud. Very easy to set up compared to normal techniques. Moreover It also supports LDAPS as well.
What do you dislike about the product?
Only downside is if you are new to it it might take some time to famarilize with it
What problems is the product solving and how is that benefiting you?
Ease of using Access Management tools

    MD S.

Review for MDM

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
Its mobile device management is best. Also the admin console is simple and easy to navigate
What do you dislike about the product?
Mobile management features for iOS and Android are more basic and don't offers as much control as the tools available for managing desktop device
What problems is the product solving and how is that benefiting you?
Its help me to manage user for my business

    Computer & Network Security

Secure SSO access from JumpCloud

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
all applications in single place and easy to access via SingleSignOn
What do you dislike about the product?
classic look of User-facing dashboard during login screen
What problems is the product solving and how is that benefiting you?
acessing multiple applictions from single screen without multiple userid's and passwords

    Niraj D.

Future of MDM Solution

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Supported Many Platform
Easy to learn
Ease of deployment and Implementation
IT Control
Cloud Integration
Centralized Platform
What do you dislike about the product?
MFA only supported the Auth app, which is not fully supported.
OS Update limited options and functionality.
What problems is the product solving and how is that benefiting you?
N/A

    Bharat R.

jump cloud is working fine.

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
In jumpcloud i can get MDM, Easy to take remote and SSo part.
What do you dislike about the product?
Nothing everything is good in jumpcloud .
What problems is the product solving and how is that benefiting you?
Geo location, Single sign in gain and again I don't want to give password . I love this tool.

    Amiruddin M.

Jumpcloud is a game changer. Yes or No?

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
Based on my opinion who work in Cybersecurity area, i would say that using Jumpcloud is like you are using new saas application that have many security features that include zero trust. Other than that i would say Jumpcloud cheaper than other solutions that given same features such as AD functionality, IAM, IDP, Device Management, MDM, software directories etc. But most think about Jumpcloud that i think is crazy which it support for most of the os and device including android and ios, and I can remotely configure the device from anywhere.
What do you dislike about the product?
To be fair in critism, what i dislike for this product is their lack of customer support in term of the person incharge. Imagine i have a big number of client that have almost twenty thousand of endpoint and when there were issues happened and i want to request support for them, it took almost more than hours to get support.
Other than that, there are some bugs that happen during the implementation and deployement such as, when you want to reset password, the 2FA code doesnt reflected and got error message when key in the number.
Next the critical bug i have found that, when the end user copy something from their end, at somehow i paste something in the powershell window in jumpcloud, the end user copy things appears at my side.
I hope jumpcloud can fix that issue.
What problems is the product solving and how is that benefiting you?
Most of the time jumpcloud make my life easier by remote the end user device without going to their desk or place. Other than that, everything is centralized in Jumpcloud. From password management, AD, LDAP, SSO, Radius, Device management and MDM have help me a lot in this field. Let say the end users doesnt do some policy in their end device, i can simply push some policy using AD in jumpcloud and if one of the user their device that connected to MDM jumpcloud and their phone is missing i can relocate their devices.

    Nicolas B.

Great identity management platform with a good interface

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
I like JumpCloud because it offers a lot of power and easy access to applications, plus and intuitive and flexible interface. I also like the user management, single sign-on and its ability to address our needs.
What do you dislike about the product?
It is definitely a good software and I see nothing negative.
What problems is the product solving and how is that benefiting you?
It solves multiple problems as a home directory for identify and access management and account linking. It also allows us to control all user accounts and cloud directory services, plus we can transfer administrative burdens and all that works very well.

    Ian G.

Automation Scripts

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is one of the most flexible IAM that offers multiple functionalities such as

Robust security and compliance
User friendly
Implementations are made easy for automation
Multiplatform integration

And many more,
What do you dislike about the product?
In my experience using the JumpCloud, since it is fully cloude based. Some complex automation scripts cannot be implemented due to device local admin cannot be overide which requires highly customized workflows or access.
What problems is the product solving and how is that benefiting you?
Active Directory, Security, and automation.

In my perspective, these are three has the most biggest impact in our Company.

These made or job faster and easy.

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