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External reviews

308 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Cheryl N.

modern analytics interface

  • December 11, 2024
  • Review provided by G2

What do you like best about the product?
nice visuals, modern approach to analytics, efficiencies with TML, good customer support, good embedded functionality
What do you dislike about the product?
report components are not re-usable e.g. formulae, some features still not matured, e.g. syncs breaking, and sync to slack only shows first page
What problems is the product solving and how is that benefiting you?
allowing us to roll out access to our clients by making use of embedded analytics and also row level security
improving data usage by sync to slack and gsheets


    Cheryl N.

modern analytics interface

  • December 11, 2024
  • Review provided by G2

What do you like best about the product?
nice visuals, modern approach to analytics, efficiencies with TML, good customer support, good embedded functionality
What do you dislike about the product?
report components are not re-usable e.g. formulae, some features still not matured, e.g. syncs breaking, and sync to slack only shows first page
What problems is the product solving and how is that benefiting you?
allowing us to roll out access to our clients by making use of embedded analytics and also row level security
improving data usage by sync to slack and gsheets


    Information Technology and Services

Innovative BI tool which feels approachable for business users

  • December 10, 2024
  • Review verified by G2

What do you like best about the product?
Quick implementation, intuitive UI for business users, innovative features (AI questions), great drill and interactive functionality for business users, awesome customer support, embedding dashboards into our customer portal is easy and works well.
What do you dislike about the product?
Thoughtspot is a premium option on the market, limited customization that comes with the nice user interface.
What problems is the product solving and how is that benefiting you?
We use thoughtspot for 2 purposes: 1. Making data and insights available to the entire company. 2. Embedding dashboards and data for our customers to access in our customer portals.


    Niamh M.

Amazing support, great technology!

  • December 01, 2024
  • Review verified by G2

What do you like best about the product?
The team really help you get the most out of the product and benefit from all of the features.
What do you dislike about the product?
Sometimes the features dont suit all of our needs so we need to create some workarounds
What problems is the product solving and how is that benefiting you?
Getting live, easy to read and understand analytics out to our clients whenever they need them.


    Niamh M.

Amazing support, great technology!

  • December 01, 2024
  • Review verified by G2

What do you like best about the product?
The team really help you get the most out of the product and benefit from all of the features.
What do you dislike about the product?
Sometimes the features dont suit all of our needs so we need to create some workarounds
What problems is the product solving and how is that benefiting you?
Getting live, easy to read and understand analytics out to our clients whenever they need them.


    Chip L.

The future of business intelligence software

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
ThoughtSpot is the most user-friendly BI platform I've used. As with all BI platforms there's some setup and architecture considerations to consider and roll out, but once in place it's intuitive and far easier to navigate than competitors.
What do you dislike about the product?
ThoughtSpot is paving the way forward in business intelligence, with a focus on search and natural language integration that allows you to dive deeply into your data without always having to rely on a data scientist to write queries every step of the way. Getting your instance set up requires some lift in terms of structuring your data set, but once in place it allows decision-makers (aka non-data scientists) to interact with and drill deeply into datasets to find insights.
What problems is the product solving and how is that benefiting you?
Current generation BI platforms require going back to the platform manager to rewrite queries in SQL or other languages to dig into the data, while ThoughtSpot uses AI to write and communicate the intent behind SQL queries, allowing the user to write them in natural language while the system handles the coding.


    Logistics and Supply Chain

ThoughtSpot as embedded product

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
The UI is very sleek and modern. There is some great funtionality and the data visualizations can empower the user to discover more and find the answers to their own questions. The technology behind it is constantly being worked on and new releases are coming out consistently. Implementation was fairly straighforward, there are some nuances. Overall it was pretty easy to integrate with our main product. My Account Executive has been amazing to work with and goes the extra mile to answer any questions or help find a solution to any challenge we are having.
What do you dislike about the product?
The functionality and interactivity inside each data tile is not as intuitive as expected. There are some limitations with their existing UI that can be challenging and unable to be modified. This can be a challenge when embedding the product that ideally needs to look/ feel like our product. There are some technical constraints with data sets. If you are using any sort of data integration outside of a data warehouse, be sure to work closely with the ThoughtSpot engineers to ensure compatibilty. Overall a great product with some room to improve on their embedded experience.
What problems is the product solving and how is that benefiting you?
Using an embedded experience allowed us to go-to-market faster and empower our users to answer data questions and empower users to eplore their data more. The funcationality can really help users who are not data experts feel successful.


    Logistics and Supply Chain

ThoughtSpot as embedded product

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
The UI is very sleek and modern. There is some great funtionality and the data visualizations can empower the user to discover more and find the answers to their own questions. The technology behind it is constantly being worked on and new releases are coming out consistently. Implementation was fairly straighforward, there are some nuances. Overall it was pretty easy to integrate with our main product. My Account Executive has been amazing to work with and goes the extra mile to answer any questions or help find a solution to any challenge we are having.
What do you dislike about the product?
The functionality and interactivity inside each data tile is not as intuitive as expected. There are some limitations with their existing UI that can be challenging and unable to be modified. This can be a challenge when embedding the product that ideally needs to look/ feel like our product. There are some technical constraints with data sets. If you are using any sort of data integration outside of a data warehouse, be sure to work closely with the ThoughtSpot engineers to ensure compatibilty. Overall a great product with some room to improve on their embedded experience.
What problems is the product solving and how is that benefiting you?
Using an embedded experience allowed us to go-to-market faster and empower our users to answer data questions and empower users to eplore their data more. The funcationality can really help users who are not data experts feel successful.


    Health, Wellness and Fitness

Great product and support!

  • November 16, 2024
  • Review verified by G2

What do you like best about the product?
- I really appreciate the excellent customer support provided by the ThoughtSpot team. They are responsive, efficient, and always ready to help. Specifically, I would like to call out great work on Ariana and Ashley's part. Their availability on Slack and quick resolution of issues have significantly contributed to our positive experience with ThoughtSpot. Their dedication to customer satisfaction truly sets them apart.
- Internal users appreciate ThoughtSpot's easy-to-use and intuitive interface which allows non-technical individuals to interact with data and gain insights
What do you dislike about the product?
- Some users have noted that there are limitations when it comes to supported visualizations and access controls. More flexibility in this area would be appreciated.
What problems is the product solving and how is that benefiting you?
ThoughtSpot simplifies analytics for us, saving time and engineering effort.


    Bob F.

The simplest, and easiest BI tool that I have ever used.

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
I have used a lot of business intelligence tools over my career, and ThoughtSpot by far is the easiest to use and get real answers from our data quicker than other platforms. Plus, the support team has been great when answering my questins. It was easy to implement and roll out to our team.
What do you dislike about the product?
My only complaint is the inability for a month vs month comparison to dynamically change based on the selected date,
What problems is the product solving and how is that benefiting you?
For the longest time our reporting was a very manual process, taking almost 2 weeks at a time to do for every client. Now with ThoughtSpot our clients can see all the data that we can see and our team is able to look at the data quickly and make stragetic adjustments much faster.