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External reviews

308 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    christian g.

Greatest flexibility in reporting we've ever had

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
The flexibility to drill down into any report without having to have built out the template/infrastructure of the report beforehand.
What do you dislike about the product?
No major downsides, implementation was fast. I guess the learning curve is quick but it gets a bit steeper if you want to learn every single feature offered. But at least the base features I use the most, those are self explanatory.
What problems is the product solving and how is that benefiting you?
It solves the problem of time-to-live for our customers, as well as reducing the support needed to create custom reports for our customers.


    christian g.

Greatest flexibility in reporting we've ever had

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
The flexibility to drill down into any report without having to have built out the template/infrastructure of the report beforehand.
What do you dislike about the product?
No major downsides, implementation was fast. I guess the learning curve is quick but it gets a bit steeper if you want to learn every single feature offered. But at least the base features I use the most, those are self explanatory.
What problems is the product solving and how is that benefiting you?
It solves the problem of time-to-live for our customers, as well as reducing the support needed to create custom reports for our customers.


    Adam S.

A BI tools that will give your business users an iPhone like experience!

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
- A fantastic ability to enable and empower self-service among business users
- Very intuitive drill downs and search
- Powerful change analysis
- Great sales and customer success team that stays engaged, responsive, and helpful after signing a contract
- DBT integration enables you to manage your datasets
- Governance features with row-level security, verified boards and integrated descriptions of data
What do you dislike about the product?
- Basic metrics/semantic layer
- Basic visualization customizations
- Underutilized TML
What problems is the product solving and how is that benefiting you?
ThoughtSpot is unmatched in enabling business users to access and analyze data they need


    Steven K.

Extremely user-friendly analytics platform

  • November 11, 2024
  • Review verified by G2

What do you like best about the product?
In my opinion, the most fundamental aspect is the ease of use of the platform. Unlike many other platforms, this one allows those who are less data-oriented to be able to quickly create and customize dashboards (or ‘liveboards’, as they are referred to in ThoughtSpot), enabling the usage of the platform more frequently. In this way, we are able to target a wider market and make it more convenient to sell our product by using ThoughtSpot instead of other platforms.

Further, we also want to thank ThoughtSpot for their assistance. Many people we communicate with are active and engaged on our questions, which allows focusing on specific persons in order to receive assistance.

On top of that, we could integrate ThoughtSpot into our platform without any problems.
What do you dislike about the product?
There is only one thing that I do not like much about ThoughtSpot. It is that things that clearly are software bugs take too long to get resolved. We feel that bugs should be given top priority and at times wonder whether that is really the case at ThoughtSpot.
What problems is the product solving and how is that benefiting you?
ThoughtSpot makes it possible to thrive entire organizations to work with data, not just by people who work in a data-driven way.


    Steven K.

Extremely user-friendly analytics platform

  • November 11, 2024
  • Review verified by G2

What do you like best about the product?
In my opinion, the most fundamental aspect is the ease of use of the platform. Unlike many other platforms, this one allows those who are less data-oriented to be able to quickly create and customize dashboards (or ‘liveboards’, as they are referred to in ThoughtSpot), enabling the usage of the platform more frequently. In this way, we are able to target a wider market and make it more convenient to sell our product by using ThoughtSpot instead of other platforms.

Further, we also want to thank ThoughtSpot for their assistance. Many people we communicate with are active and engaged on our questions, which allows focusing on specific persons in order to receive assistance.

On top of that, we could integrate ThoughtSpot into our platform without any problems.
What do you dislike about the product?
There is only one thing that I do not like much about ThoughtSpot. It is that things that clearly are software bugs take too long to get resolved. We feel that bugs should be given top priority and at times wonder whether that is really the case at ThoughtSpot.
What problems is the product solving and how is that benefiting you?
ThoughtSpot makes it possible to thrive entire organizations to work with data, not just by people who work in a data-driven way.


    Arpit V.

AI Forward Visualization Tool

  • April 30, 2024
  • Review verified by G2

What do you like best about the product?
the feature to generate automated insights powered by GEN AI model.
What do you dislike about the product?
The visualization features are not up to the mark
What problems is the product solving and how is that benefiting you?
The fact to quickly generate insights and get answers to questions based on data and visuals.


    Arpit V.

AI Forward Visualization Tool

  • April 30, 2024
  • Review verified by G2

What do you like best about the product?
the feature to generate automated insights powered by GEN AI model.
What do you dislike about the product?
The visualization features are not up to the mark
What problems is the product solving and how is that benefiting you?
The fact to quickly generate insights and get answers to questions based on data and visuals.


    Consulting

Easiest way to visualise data

  • March 30, 2024
  • Review provided by G2

What do you like best about the product?
Live data connection with simple visuals
What do you dislike about the product?
Limited functionality to customize visuals
What problems is the product solving and how is that benefiting you?
Helping make quicker dashboards


    Consulting

Easiest way to visualise data

  • March 30, 2024
  • Review provided by G2

What do you like best about the product?
Live data connection with simple visuals
What do you dislike about the product?
Limited functionality to customize visuals
What problems is the product solving and how is that benefiting you?
Helping make quicker dashboards


    Computer Software

Useful data aggregation tool

  • March 22, 2024
  • Review verified by G2

What do you like best about the product?
Good visuals, helps me to keep track of KPI and additional metrics on my team. Easy to view and manipulate, good UI
What do you dislike about the product?
Building some of the pipelines can take some time, or so my manager says...
What problems is the product solving and how is that benefiting you?
Solving our issue of how to measure cases completed and display data from Salesforce