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External reviews

308 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Fantastic BI platform that offers quick and reliable ways to derive insights from our data

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
Thoughtspot is very easy to use and is also easy to teach to new users. The liveboard creation is fast and allows us to quickly deliver important insights to our users.
What do you dislike about the product?
The organization leaves a lot to be desired, tags are ok but some kind of hierarchical structure like folders would be great
What problems is the product solving and how is that benefiting you?
Our data is vast and can be very complex to create dashboards that cater to all of our business users. Thoughtspot's explore and drill down functionality has been very beneficial for our users that need to take analytics to the next level and explore all of the data that we have to offer.


    Staffing and Recruiting

Good but slow

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
ThoughtSpot allows me to break down data metrics in a variety of ways. It gives me up to date numbers that allow me to pivot my work and get a holistic view as well.
What do you dislike about the product?
I have to refresh the whole site each time I want to access my most updated data. It would be helpful for the system to update and not require a full refresh to view. I use Thoughspot throughout the day.
What problems is the product solving and how is that benefiting you?
Thoughtspot is giving us a full picture with data. I can use it for its holistic view and then hone in on certain areas based on metrics that need change.


    Staffing and Recruiting

Good but slow

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
ThoughtSpot allows me to break down data metrics in a variety of ways. It gives me up to date numbers that allow me to pivot my work and get a holistic view as well.
What do you dislike about the product?
I have to refresh the whole site each time I want to access my most updated data. It would be helpful for the system to update and not require a full refresh to view. I use Thoughspot throughout the day.
What problems is the product solving and how is that benefiting you?
Thoughtspot is giving us a full picture with data. I can use it for its holistic view and then hone in on certain areas based on metrics that need change.


    Information Technology and Services

My team built a complex reporting solution using ThoughtSpot

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
ThoughtSpot is great in that it makes it easy to create new reports and for users to slice and dice the data in different ways. The team behind it is very smart and capable and it is always improving as a product.
What do you dislike about the product?
Sometimes it's hard for developers to give up the ability to write their own SQL. This is the tradeoff when using a BI tool. But the benefit of this is the flexibility it gives the end-user to change the parameters of a search in realtime.
What problems is the product solving and how is that benefiting you?
ThoughtSpot helps us use our historical data to show our customers the value add that our base product is providing. In addition, it allows our users to get personalized insights into their own computing environments. Many of our customers have requests for custom reports and ThoughtSpot makes it possible to create these without developers getting involved.


    Information Technology and Services

My team built a complex reporting solution using ThoughtSpot

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
ThoughtSpot is great in that it makes it easy to create new reports and for users to slice and dice the data in different ways. The team behind it is very smart and capable and it is always improving as a product.
What do you dislike about the product?
Sometimes it's hard for developers to give up the ability to write their own SQL. This is the tradeoff when using a BI tool. But the benefit of this is the flexibility it gives the end-user to change the parameters of a search in realtime.
What problems is the product solving and how is that benefiting you?
ThoughtSpot helps us use our historical data to show our customers the value add that our base product is providing. In addition, it allows our users to get personalized insights into their own computing environments. Many of our customers have requests for custom reports and ThoughtSpot makes it possible to create these without developers getting involved.


    Computer Software

Solid comprehensive data analytics solution

  • February 26, 2024
  • Review verified by G2

What do you like best about the product?
I like that I can analyze a single customers or any number of customers' data all from one location. I also like that I can export said data, format it myself and then send to colleagues or share with the customer themselves which is very helpful
What do you dislike about the product?
I would say the minor formatting details that require exact information be entered to get the desired output of data is a little annoying at times. This could possible be how my company has it setup for our usage and not a requirement from the solution itself
What problems is the product solving and how is that benefiting you?
I'm currently in software sales so the information I obtain from Thoughtspot helps me make educated decisions on what solutions the customer already has and what other solutions they may benefit from


    Computer Software

Solid comprehensive data analytics solution

  • February 26, 2024
  • Review verified by G2

What do you like best about the product?
I like that I can analyze a single customers or any number of customers' data all from one location. I also like that I can export said data, format it myself and then send to colleagues or share with the customer themselves which is very helpful
What do you dislike about the product?
I would say the minor formatting details that require exact information be entered to get the desired output of data is a little annoying at times. This could possible be how my company has it setup for our usage and not a requirement from the solution itself
What problems is the product solving and how is that benefiting you?
I'm currently in software sales so the information I obtain from Thoughtspot helps me make educated decisions on what solutions the customer already has and what other solutions they may benefit from


    Computer & Network Security

Great product, very easy to use. Immediate value.

  • February 26, 2024
  • Review verified by G2

What do you like best about the product?
Helps me very easily understand how much my customers are using our software. Extremely helpful in rightsizing renewal contracts.
What do you dislike about the product?
Nothing comes to mind. Overall great product.
What problems is the product solving and how is that benefiting you?
Thoughtspot is providing visibility into all of my customers utilization of our software product.


    Nick H.

It is Ok

  • February 26, 2024
  • Review verified by G2

What do you like best about the product?
I liked when we had the direct support from TS employees.
What do you dislike about the product?
It is not very easy to use and is a mix of coding languages that doesn't have clear guidance on the configuartion. Also, the answers are very much plug and play and if you do not have all the attributes correctly selected in the back end, or want to try different chart options it is not very user friendly. On the demo end we used to be able to get help directly from TS employees but they took that away so now its even more difficult to get answers and solutions. Not to mention the recent update stopped wrapping my text and now it just stops at one line and has "..." and from a reporting standpoint, this is not good. There is not enough "street" knowledge about TS and how to use it.
What problems is the product solving and how is that benefiting you?
Inconsistant rteporting


    Marketing and Advertising

Sales Engineer

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and quick creation of dashboards
What do you dislike about the product?
There seem to be moments where ThoughtSpot is running slowly and my data take time to load.
What problems is the product solving and how is that benefiting you?
This is helping us create dashboards quicker than what was possible with Tableau. This has given my team a lot more time back in the day!