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Lucid

Lucid Software | 1

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External reviews

5,850 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Primary/Secondary Education

Easy to use and collaborative tool for your diagramming and flow needs

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
Its online and easy to use. I can use it on any machine that has browser and internet connection. Even if you have not used any diagramming softwares before, it is easy to learn within a couple of minutes and be in expert in just a few hours.

The best part it is collaborative, multiple people can work on it at the same time. Moreover it can be quickly shared within the organisation and outside the organization.
What do you dislike about the product?
When multiple people are working on it, the refreshing is not that smooth and get laggy at times. Line drawing auto-conencting to objects can be improved. When there is an existing line it draws line all over even under another object.
What problems is the product solving and how is that benefiting you?
As an IT team, we need easy access to system connectivity charts, process flow and workflow documentation which is easily accessible. Moreover keeping it updated has always been a challenge as we end up having multiple pdf version all over our document portal.

With Lucidchart, updating is just a few clicks away and just one version of the document.
Recommendations to others considering the product:
If you are heavy Visio, you can import almost all charts but be prepared to do some cleanup.

One great thing about this product is presentation, you can select portions to be visible and then reveal more objects as you present them. Imagine drawing up a data highway kind of chart for your IT environment.


    Computer Software

Collaborative Visual Thinking

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
- Love the library of shape libraries for for flowcharting & UML
- Love the way line connections snap on between shapes and the flexibility of moving connections around
- Love the options for labeling connections, especially being able to move the text above, below and on the line
- Love the ability to share with my teams and collaborating with them in real-time
What do you dislike about the product?
- Duplicating a shape requires many key strokes. Wish we had a shortcut to duplicate
- Mindmapping and laying out mindmaps is still primitive when you compare to products like Mindmapper Curio etc. I invariably end up using another product when i create mind-map
- The UI mockup tools are not as convenient as Balsamiq
What problems is the product solving and how is that benefiting you?
Collaborative visual thinking
- Business process management. Quick clean diagrams
- Concept mapping.
- UML diagrams
- Value stream mapping

Benefits:
- Faster collaboration with globally dispersed teams
- Greater alignment among teams
- Collaborative visualization
- Fewer text-based requirement & design specification
Recommendations to others considering the product:
Jump on to it.


    Mike K.

Lucidchart is awesome

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
There are many advantages of Lucidchart:
- a huge amount of shapes available, from "classic" standards like UML and BPMN to iOS and Android system elements;
- versatile and easy to use shapes connection tool: creation of arrows and lines between the elements feels really natural.
What do you dislike about the product?
I have to mention some drawbacks (that drive me nuts sometimes):
- "snap to grid" might be inaccurate and snap shapes a couple of pixels away from destination, that is why I usually turn it off.
- the price is nearly the same as of competitors, although I would love to see more discounts.
What problems is the product solving and how is that benefiting you?
The product is really versatile, so we prepare a set of different documents using Lucidchart: from website taxonomy and page mockups to mobile apps user flow reports.
Recommendations to others considering the product:
I've been working with this app for more than a year and have constantly seen improvements on all the sides. Previously I've tried Gliffy and Visio but they don't feel as natural as Lucidchart does. Don't hesitate to try it out, I believe you will love it.


    Joel V.

Best Web

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
I love how easy it is to diagram my AWS infrastructure in clear and concise ways. The icons for Lucidchart have AWS official images and various other diagraming images. The product integrates well with Slack to share diagrams and collaborate, and even allows importing diagrams into Confluence. The newest feature to import from AWS is really solid (even though it is still in beta)! Lucidchart is much better than traditional products!
What do you dislike about the product?
I wish that it could load faster and was a bit more friendly when it came to dragging arrows around. I also wish there was a bit easier mobile app, but the desktop app in my opinion is near perfect! Other than this, the product is pretty rock solid for me!
What problems is the product solving and how is that benefiting you?
Diagraming and documenting our infrastructure and technical solutions so others in the company can clearly see how our solutions work! Overall, Lucidchart has enabled a wide audience to see diagrams on our Wiki perfectly, and helped increase product knowledge as well!
Recommendations to others considering the product:
You can import VSDs so why not give it a shot? Overall, the product integrates well with all my team members. Also it is pretty awesome how it can diagram parts of your AWS infrastructure as well!


    Maci O.

My Go To

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
Lucid Chart is my go-to tool for creating process maps. It's easy to use, and easy to pass along to my clients once I have completed my project. The charts and functional, usable and provide so many benefits to my clients. I love the new functionality as well. Great job guys!
What do you dislike about the product?
If I could change one thing I would definitely add the ability to link documents other than google docs. For my clients that don't use Google this creates the need for a work around which I don't like.
What problems is the product solving and how is that benefiting you?
Process map, or as we call them 'freedom maps', are exactly that...the business owners map to freedom. Every process that runs through their business is documented allowing a visual view of what boxes an owner needs to get out of (outsource, hire, etc) in order to live their ideal lifestyle. Lucid chart is key for this.


    Hospital & Health Care

Great product

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
I'm a fan of how easy it is to build workflows. I open this tool when I need to hammer out state diagram or workflow, and it just works, so I can focus on thinking and not trying to use the software.
What do you dislike about the product?
some of the editing functionality is a bit tricky (aka the click states for editing boxes)
What problems is the product solving and how is that benefiting you?
Communicating complex ideas within our product or user workflow within the company. Using lucidchart helps us easily do that, saving time and ensuring we work efficiently


    Internet

Like using it

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
Ability to import VSDs and build different flows and diagrams. Also, sharing feature is cool. Also, exporting to PDF and the different formats has been helpful.
What do you dislike about the product?
Importing VSDs doesn't always bring everything across...have to fix quite a few things.
What problems is the product solving and how is that benefiting you?
Flowing out processes is super helpful when aligning cross-functional team members understandings of current state and agreeing on issues and future state.
Recommendations to others considering the product:
Good tool to use, especially when you don't have Visio.


    Dana D.

Easy to use!

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
I loved that I had never heard of it, and when I asked for a flow chart solution from teammates, they all pointed me to LucidChart. I was then able to pick it right up without asking for any help. It's super intuitive and user friendly.
What do you dislike about the product?
Enter does not move to the next line. I have to Shift+Enter (but that's a 1st world problem).
What problems is the product solving and how is that benefiting you?
I am creating flow charts for processes on our IT Help Desk. This helps those who are more "visual" learners and is a great companion for further understanding written directions.
Recommendations to others considering the product:
Enjoy...because you will! :)


    Information Technology and Services

One of best Cloud based Tools for Drawing needs

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
The fact that its Cloud based and has so many options and templates makes it very easy to use. The ease of use with fully browser based makes very useful. Also sharing by link is one of the key features we love as we dont have keep sending the updates, its the same link which gets updated.
What do you dislike about the product?
Nothing as such, we are very happy with the tool
What problems is the product solving and how is that benefiting you?
Flowcharts, Wireframes and process charts are tools we use and we solve our business challenges of explaining this to many people using this collaborative tool
Recommendations to others considering the product:
A mobile version to view the files would be great.


    Verified User in Information Technology and Services

The most like one on online edit UML, flow, etc

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
provide good enough features what I need, and I can totally work online;
What do you dislike about the product?
It's better to provide a little more size for free user
What problems is the product solving and how is that benefiting you?
design and architect work, like the UML and data flow shapes very much
Recommendations to others considering the product:
No need install any tools on your computer, just edit it online and it's easier to work and share any places. It provide so many shapes and can free to try almost of there features.