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External reviews

308 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

I was an implementor of the ThoughtSPot appliance.

  • August 22, 2017
  • Review provided by G2

What do you like best about the product?
The response from the support team was spot on. They were very receptive and very happy to help
What do you dislike about the product?
Our main issue was the ThoughtSpot appliance does not support Webseal which is an industry standard for secure access
What problems is the product solving and how is that benefiting you?
We were trying to solve a search engine issue for our in house clients. The application worked great in the Proof of Concept stage. When moving toward production we had many issues that needed to be addressed. Another main issue is ThoughtSPot wanted unfettered access to the appliance. Our company does not allow that. Also Thoughtspot wants to handle backups and restores of data, again something we do not allow.
Recommendations to others considering the product:
Ask many questions about how they support their product. Also sending data to the vendor they want to use a 3rd party called Egnyte. So you will be placing information to a third party. You may not like that idea.


    Internet

Uncertainty

  • August 22, 2017
  • Review verified by G2

What do you like best about the product?
Ease of use, dashboard creation is simple and intuitive, support has always been available.
What do you dislike about the product?
Lack of row-level security, AWS users seem to be at a major disadvantage.
What problems is the product solving and how is that benefiting you?
Trying to show business analytics both internally to our BI team and externally to our clients. We are still unsure of it's use as we've only been encountering problems with TS on AWS.
Recommendations to others considering the product:
Don't use AWS :)


    Internet

ThoughtSpot Review

  • August 01, 2017
  • Review verified by G2

What do you like best about the product?
I do like the ability to ask questions about the data - can be very user friendly. Tool has a lot of potential, but still immature.
What do you dislike about the product?
Documentation/Guides content vague/ambiguous. Inconsistency with bugs/errors. Basic UI/UX for visualizations lacking (for example dual axis only has 1 available y range to set, which doesn't make sense for plotting $ & %, furthermore the visualization will render okay for answer, but errors on pinboards). Also ability to pin objects to pinboards is confusing with enabling filters and leveraging worksheets vs aggregated worksheets. Was expecting ability to type conversational questions about data vs bluntly inputing object names.
What problems is the product solving and how is that benefiting you?
We are trying to provide an easy and intuitive self-service BI platform. We are still exploring the tools capabilities before releasing to wider audiences within organization.


    Transportation/Trucking/Railroad

TS; So far So Good

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
Ease of Use from the user perspective. My team will likely to use it more often.
What do you dislike about the product?
Currently in development of the product and have not run into dislikes yet.
What problems is the product solving and how is that benefiting you?
Enabling team members to answer their own questions allowing me to work on the backend.
Recommendations to others considering the product:
Try it. you can only gain knowledge and potentially solutions.


    Daniel R.

Great Tool for the entire business to use

  • May 26, 2017
  • Review provided by G2

What do you like best about the product?
The user interface is so easy to use and being able to create a pinboard in minutes for the rest of the business to use has made my life a lot easier!
What do you dislike about the product?
I would like to see a few more graphing options and a bit more flexibility when organising data to be viewed in a pivot table
What problems is the product solving and how is that benefiting you?
Supplying business MI to users who don't like to get into the depths of data
Recommendations to others considering the product:
Get buy in from all areas of the business and it will become an integral part


    Financial Services

ThoughtSpot for adhoc data analytics and visuals into your business

  • May 25, 2017
  • Review provided by G2

What do you like best about the product?
ThoughSpot has excelled in a BI area called Search BI. Here a business user starts typing what he/she is looking for in a google-like search box with TS offering search completion hints. Once the business user has finalized and executed a search, TS automatically generates both the underlying data plan for retrieving the result data and the visuals to render the information in a way that is deemed most effective. And TS is very fast at doing this.
What do you dislike about the product?
It can take a little time to get used to this type of business analytics search capabilities. Initial setup time of course will be there (as expected with any BI product) when implementors have to spend time to learn about business data and what makes most sense of that data to decision-makers.
What problems is the product solving and how is that benefiting you?
We work as implementation partners with ThoughtSpot, helping them to find new clients, demonstrating the capabilities and driving towards sales and post-sales.


    Danish J.

Well thought out product, fits our needs

  • May 24, 2017
  • Review verified by G2

What do you like best about the product?
Easy of use, a google like interface where you ask questions
Ease of development
Ease of deployment
Our users love it, self service BI, fast
ThoughtSpot consultants knowledgeable and helpful
What do you dislike about the product?
Having to wait for the next upgrade :). It is too early to tell but at the moment I havent found anythingthat I dislike
What problems is the product solving and how is that benefiting you?
Many different areas with their own needs, but all want answers fast. ThoughtSpot gives us an edge in a fast moving business.
Recommendations to others considering the product:
From my experience you need to evaluate this for yourself and you'll be surprised how easy it is to deploy and use.


    Sarah V.

Fast and flexible Insight Tool

  • May 24, 2017
  • Review verified by G2

What do you like best about the product?
Very easy to adopt - no long learning curve to start to get meaningful insights into previously hard-to-tap data.
What do you dislike about the product?
US date formats! Doesn't (currently) default to sorting by things like dates in tables. Occasionally switches graph format when you weren't expecting.
What problems is the product solving and how is that benefiting you?
Reducing basic MI work load for analytical team; serving data direct insights to business decision makers. Insight being gained faster, less time wasted.
Recommendations to others considering the product:
Great for giving business users access to high volume data which updates regularly, particularly where you ask a lot of adhoc questions of the data. Won't solve any underlying data quality issues though - in fact will force you to confront them!