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External reviews

308 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Impressive capabilities, well thought out implementation...

  • February 23, 2024
  • Review verified by G2

What do you like best about the product?
In my daily use of ThoughtSpot I've found it to be feature rich and capable. I'm still learning the more advanced features, and what I've learned so far has been easy to understand, with good documentation and tutorials. I look forward to digging into the more advanced uses for my day to day tasks.
What do you dislike about the product?
While in general I find there are few downsides, there are some concepts and implementations that do take some time and effort to understand. Having said that, the documentation and examples/tutorials are helpful. The web-based interface can be klunky from time to time, but I believe that is more of the browser and connectivity side of the playing field than ThoughtSpot itself.
What problems is the product solving and how is that benefiting you?
ThoughtSpot is my go-to platform for immediate access to company performance data. While there is a learning curve, it has been easy to get up and running for my day to day data analytics needs for myself and my internal clients, allowing me to turn around reports and requests quickly and efficiently.


    Internet

Very likeable user interface

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
Easy to understand, easy to visually digest
What do you dislike about the product?
data dumps can be at different times compared to report store
What problems is the product solving and how is that benefiting you?
Keeping data in an easy view; ease of access of information


    Computer Software

Using ThoughtSpot

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use existing ThoughtSpot reports as well as creating your own reports.
Natural Language
What do you dislike about the product?
Finding the data/fields for new reports can be challenging.
What problems is the product solving and how is that benefiting you?
Finding both legacy and current data.


    Mallory D.

Easy to search, takes some time to get used to

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
I love the search tab. I've never been able to ask for exactly what I want. Even if it takes some poking around until I find what I'm looking for, at least I have the option to do that. I think the UI is great too.
What do you dislike about the product?
I wish it was easier to change the dates you are looking at. Ideally, being able to zoom in on a line chart or zoom out to get more or less granular would be awesome. I struggle with looking at different timespans. And also sometimes to find what I'm looking for I really have to hunt around different buttons and settings, when I think it could've been more easily found with the search bar if there were more options. Lastly, searching across multiple datasets in search data would be beneficial
What problems is the product solving and how is that benefiting you?
Understanding customer consumption and detailed usage reports to help identify churn risk and expansion opportunities


    Computer Software

Customer Success Manager

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
Liveboards are easy to make and put together. The visualizations are nice options and creating liveboards feels pretty intuitive.
What do you dislike about the product?
ThoughtSpot is very slow loading which is the biggest callout. The DMV Sloth meme comes to mind. Also when building multiple Answers the data often "breaks" and needs to be reloaded.
What problems is the product solving and how is that benefiting you?
I'm a User working in Customer Success department. I use Thoughspot to analyze and report on my client performance using our SaaS platfrom. I use it to help me prepare for monthly touch bases, Quarterly business reviews and renewal conversations. I use it to help me identify opportunities and successes in our customers using our platform.


    Kevin C.

Thoughtspot at Les Schwab

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
TS is a great, intuative tool to consume data with the end goal of presenting information in an easy to understand format. This tool prioritizes have answers at your fingertips which allows for free form business conversations to pull in data backed proofs. The Data Lake TS can pull from is very impressive, easily able to span across many parts of the business.
What do you dislike about the product?
There is a decent learning curve to understand the capabilities of TS because it is such a unique tool. Not a real issue in the grand scheme of things, but worth noting.
What problems is the product solving and how is that benefiting you?
Thoughspot is ideal for socializing data that is easily understoodm across multiple expertises and business functions to place data as common ground. We use TS to discuss sales data to drill down to target various strategic changes to our business plan.


    Pankaj K.

Great tool for non-IT people who want to generate report or dashboard their own

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
You can type your requirements in Lemon Language, and ThoughtSpot will generate the graph or dashboard for you.
What do you dislike about the product?
Its bit costly compare to other BI tool.
What problems is the product solving and how is that benefiting you?
Our provider can directly use data and generate the report by own


    Brian T.

Great job on Streamlining work for jobs

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
Thoughtspot has helped my company streamline productivity tracking in a manner that is seamless and quick to see details
What do you dislike about the product?
I cant say that i have found anything i dont like about Thoughtspot
What problems is the product solving and how is that benefiting you?
Thoughtspot keeps work flow streamlined and coordinated in a way thats easy to follow


    Information Technology and Services

Great for analysts

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
Thoughtspot has a lot of great functionality, great support and is easy to use as a beginner analyst
What do you dislike about the product?
Sometimes it is hard to know what feature to use
What problems is the product solving and how is that benefiting you?
LMS reporting metrics


    Food & Beverages

Useful but not perfect

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
It has a great level of detail available from high level categories to individual item info.
What do you dislike about the product?
Sometimes it is hard to figure out which attributes/columns are what I am looking for. I also get confused when there are multiple data sources I pull from but I am not sure what I can use together vs separate.
What problems is the product solving and how is that benefiting you?
Access to lots of data in one spot