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Appreciate Esper's Team
What do you like best about the product?
I love these group of people. They truly care for what we need and went above and beyond to make sure we had all the information required to make the right purchasing decision.
What do you dislike about the product?
We have no issue with Esper and will be rooting Esper.
What problems is the product solving and how is that benefiting you?
Esper had solve most of our device's management issue. On providing one whole solution package.
Recommendations to others considering the product:
We will work things out together for more opportunities.
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Makes my job easier!
What do you like best about the product?
Esper's user interface is incredibly user-friendly, intuitive, and powerful. Despite being new to the space, it's been easy to understand. They're customer service is also responsive and beyond helpful.
What do you dislike about the product?
Google Play software updates were a bit finicky from time to time, but their team was on top of issues and helpful in getting us through any issues.
What problems is the product solving and how is that benefiting you?
We have 75+ devices in states around the country - not having to be there to launch a software update, trouble shoot devices, or mitigate issues has been great.
Recommendations to others considering the product:
In general, make sure your devices are compatible with your MDM. Take advantage of the free trial to check for fit.
Amazing product, excellent support team. Very easy to use
What do you like best about the product?
Best pricing model than competitors. Easy to set up. Simplify the deployment process.
What do you dislike about the product?
Lack of APN support for sim cards that requires a special APN to access cellular data.
What problems is the product solving and how is that benefiting you?
Reduce the amount of times needed to spend on configuring and deploying new devices.
Recommendations to others considering the product:
Give it a try. There's no charge for limited devices.
Good product features with Good service
What do you like best about the product?
It's easy to use even for non IT person .
What do you dislike about the product?
Reporting part. In report we need in-depth analysis of total uses of device
What problems is the product solving and how is that benefiting you?
Our students are from rural areas and they are not digital literate. Chaces are high that they don't know how to install apps, safety of device and also chances of misuse of deVice apart from education use. We could able to control device so that our students can not install non relevent apps, we can track the device location, install apps remotely which helped us to save our time and money on transportation.
Recommendations to others considering the product:
User can trust the Esper product it's easy to use and exllent customer support to grow your business.
Best way to control your company mobile devices
What do you like best about the product?
Quick support,
Easy to use MDM cloud
Support free version until 100 devices
Enroll android devices from android 4 version.
Easy to use MDM cloud
Support free version until 100 devices
Enroll android devices from android 4 version.
What do you dislike about the product?
There are no I can say bad about Esper cloud or a team.
What problems is the product solving and how is that benefiting you?
We are looking for MDM software that we could easily control our remote mobile devices, easy to deploy software, wipe data, lock down, check gps coordinates, software inventory and other tasks that have Esper cloud.
Recommendations to others considering the product:
It you ware looking MDM cloud based android managment try Esper cloud first. I try before several MDM cloud but no one of them was so good.
Excellent Support Team & Response Time !
What do you like best about the product?
Support is exceptionally well . On raising issues / Requirements or tickets it is generally resolved within 24 Hours.
New features and Updates are frequent and any requests made to the Team are always put on to the Roadmap for Customer Support and user Experience.
New features and Updates are frequent and any requests made to the Team are always put on to the Roadmap for Customer Support and user Experience.
What do you dislike about the product?
Nothing I can think off. Best MDM Experience till date.
What problems is the product solving and how is that benefiting you?
We have locked Devices for our Customers , who are currently subscribed to us and the benefits are Tracking of Device , remote Assistance etc.
Esper provides seamless integration and setup of android devices.
What do you like best about the product?
Provisioning is quick and easy. Staff listens to suggestions and issues that do arrise
What do you dislike about the product?
Flow on management portal could be better. works when you get used to it, but thats about all i have fault with.
What problems is the product solving and how is that benefiting you?
Provisioning tablets for clients with our app - easy setup and minimal time spent. Helps us lock down the device quickly and still manage the device remotely. Can even setup a device remotely.
World class product with fantastic support
What do you like best about the product?
Of all the MDM DevOps solutions tested, Esper was the most feature-rich and was able to fit the needs of our growing startup the best. Flexible pricing with kind salespeople and support staff.
What do you dislike about the product?
If you look at their release notes, you'll know that Esper is improving every week. They don't have a solution to every single one of our deployment problems yet, but they are very open to feature requests according to our real-time business needs.
What problems is the product solving and how is that benefiting you?
We recently switched from iOS to Android deployment and were looking for a replacement for Jamf -- everything from the ability to update devices remotely to collect logs. Their tools and APIs are extremely robust, it is particularly great to have remote control access to bug test under remote circumstances.
Love / Dislike... but I mainly love Esper
What do you like best about the product?
Customer Support - The amount of enthusiasm from the Esper support team has been amazing. They have built custom software to fit our ever growing needs. When ever there has been an issue, Esper has escalated the process quickly to solve our problems on a strict deadline. I also appreciate the Esper UI which is much more intuitive than the other solutions used in the past. We use the QR code provisioning method most often. This saves loads of time because we are able to set a pre-defined WIFI SSID and password.
What do you dislike about the product?
Provisioning certain devices can be a nightmare. Our company currently deploys three different models of Samsung devices that use three different OS versions and have different ABIs (Application Binary Interface). Due to our different hardware profiles we are constantly "fishing" for APKs. This process is very time consuming. I feel as though app installation should be as easy as going to the google play store and downloading an app. If the Google Play Store can handle all of the different android devices on the market today then Esper should be able to as well.
What problems is the product solving and how is that benefiting you?
We use Esper to provision devices and support our customers. Esper provides us with the information we need to troubleshoot any problems thrown at us. The support team is a huge benefit in itself. When we have problems Esper is there to help. Obtaining help through KNOX was always painful.
Recommendations to others considering the product:
If you have specific needs as a company, Esper is the way to go. They show enthusiasm towards integrating Esper with your individual needs. Esper makes device management much easier than competitors for sure.
Great services with great support team.
What do you like best about the product?
The solution for the kiosk devices was very helpful to us.
What do you dislike about the product?
We were not able to get the device information based on device tags.
What problems is the product solving and how is that benefiting you?
Deploy software on the custom made devices stationed far away from our location.
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