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Best incident management tool ever
What do you like best about the product?
The level of customisation is awesome and UI is very intriguing. I use this everyday to manage and get reports assigned or resolved by my team. I use this too to request new software in our company.we can practically integrate this tool with any other tools.
What do you dislike about the product?
The customisation comes with too many hurdles and we need to do more work to achieve. The cost of the tool is too high and there are few cheap alternatives also.We have low control on few of the algorithms used in this tool.
What problems is the product solving and how is that benefiting you?
This tool is amazing to organise, prioritise and allocate incidents to individual people.We use this tool to keep a track of our daily work orders and we use this too to keep as a software order request.
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Servicenow Store Review
What do you like best about the product?
ServiceNow stores is the one stop place for the Apps that takes the servicenow ticketing experience to next level. It has more no of free apps to enhance our experiences.
What do you dislike about the product?
Not much,please encourage the developers to make more innovative solutions and application in the enterprise level for enhancing services.
What problems is the product solving and how is that benefiting you?
We have installed couple of apps into our IT enterprise implementation for better process and efficient usage. That turns out to be really helpful. I also personally worked on developing a application that resolves the real problem and we have published into the servicenow store
Servicenow Store - A user friendly store Review
What do you like best about the product?
1. Simple and Elegant UI.
2. User-friendly Application.
3. Provides multiple solutions in a single place.
4. Pool of applications.
5. Optimal filters for advanced search.
2. User-friendly Application.
3. Provides multiple solutions in a single place.
4. Pool of applications.
5. Optimal filters for advanced search.
What do you dislike about the product?
NO dislikes for ServiceNow store so far. It needs some amount of patience for the work of research to get the most suitable and optimal applications that you are looking for.
What problems is the product solving and how is that benefiting you?
It allows finding the solution for almost any solution using ServiceNow. There are a lot of paid/ free applications that any organization can make use of profitably.
Servicenow Review
What do you like best about the product?
The best part of the ServiceNow store is they are having the best applications available in the market among their competitors and the store is updating daily with the new applications as well as with the updates to the existing applications.
What do you dislike about the product?
Some of the applications still need some updates that can make them better. I have used an application for a robust transform map which can be used only for CMDB tables, which could have been better if we can use it for all the tables.
What problems is the product solving and how is that benefiting you?
Some of the functionalities can easily be solved using the application in store. I have tried a store app for robust transform map and it worked well and it eased my work.
User Friendly Tool
What do you like best about the product?
Ease of Use.It is easy to use even when you are using it for the first time.
What do you dislike about the product?
Color scheme,it is not at all attractive for an excellent UI experience.
What problems is the product solving and how is that benefiting you?
Incident Management
Servicenow review
What do you like best about the product?
I have used servicenow tool when I was working with Vodafone. It is friendly and easy to use.
What do you dislike about the product?
I didnt find anything yet. So no comments for now.
What problems is the product solving and how is that benefiting you?
Easy to use and to create ticket
Excellent Services
What do you like best about the product?
Their Employee Workflows are highly managed and easy to use. It make our life much easier.
What do you dislike about the product?
Nothing, I got all the things i needed, so there is nothing to dislike
What problems is the product solving and how is that benefiting you?
I am solving emplyee management problems, so its amazing
Servicenow store review
What do you like best about the product?
You can find all Applications for the business need under one umbrella
What do you dislike about the product?
there is no dislike about the ServiceNow store,
What problems is the product solving and how is that benefiting you?
the required plugin can be downloaded for the store, to solve a business problem
A fast and Excellent way to add features in servicenow
What do you like best about the product?
Best to download pulgin based on categories and keywords you can search.many option to save the tickets and adjust the priorities and urgency. Every software is there you can find based upon your use.
What do you dislike about the product?
update have some bugs need to be fixed fastly.
What problems is the product solving and how is that benefiting you?
The Service Now store allows us to doenload every software and equipment to run servicenow very fast and efficient so that your incident gets resolved as per priorites.
Recommendations to others considering the product:
Best ticketing tool for Customer use
My Servicnow store review about servicenow store
What do you like best about the product?
the best thing I liked about the ServiceNow store is the UI it is now nice, clean easy to navigate and the pricing is mention better etc.it enhances the instance
What do you dislike about the product?
there is nothing i disliked about the ServiceNow store, all is good
What problems is the product solving and how is that benefiting you?
custom third-party apps/plugins are available to download which is a good thing and it is different from other stores well sofisticated.
Recommendations to others considering the product:
yes definitely i would recommend this product to use
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