What do you like best about the product?

Teleport allowed my organization to provide secure and manageable access (the only access) to a heterogenous group of resources. We have some k8s clusters, some cloud DB and some apps.
The very good SSO implementation (with roles mapping) was a decisive winner. It allow us to have team roles schema on our IDP and that was a highly sucessful and transformational change in our organization.
Our development and operations teams now have access to all they need and offboarding/onboardings within the teams are straightforward.

In addition, because roles can by highly configured, it allow us to have very good and proper security adequate resource access.

What do you dislike about the product?

What I believe that still need improvement is the DB setup. Each DB type with a diferenciate setup makes it difficult to add new DB types.
Also, some UI changes, were not liked by our guys.

What problems is the product solving and how is that benefiting you?

We had three main problems:
- Tecnhically: provide a unique way to access different types of resources. That was solved by Teleport by providing exactly what we were looking for.
- Security: provide a secure way that uses the team role based access that my organization is using
- Tracebility: have logs of what the users executed (specially the logins at the resources)