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External reviews

302 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Powerful tool to Analyze the products

  • March 21, 2019
  • Review verified by G2

What do you like best about the product?
Dashboards and Alerts are the best things
What do you dislike about the product?
Learning Query language little bit tricky
What problems is the product solving and how is that benefiting you?
Build the dash boards for getting all kind of information from Error's to Processing time


    Information Services

Sumo Logic Review

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
It has feature to trigger alerts on some predefined condition. We utilized this feature to trigger KPI alerts and to trigger outage alerts.
We also like it Live trail feature
What do you dislike about the product?
We don like log file viewing capability. Other application such as Splunk has better feature to view snap
shot
What problems is the product solving and how is that benefiting you?
Application and System monitoring
Recommendations to others considering the product:
Yes


    Computer Software

Powerful with a learning curve

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
Once you get the hang of the querying syntax, the speed of searches and ability to pinpoint exactly what you're looking for is exactly what I need.
What do you dislike about the product?
The querying syntax is a bit cumbersome.
What problems is the product solving and how is that benefiting you?
I've used Sumo Logic to help debug errors that occurred for specific requests, but my main use of it is for structured logging of some events in our application to get better insight into the function of certain parts of our application.


    Transportation/Trucking/Railroad

Very solid tooling

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
Robust query functionality and very fast response times
What do you dislike about the product?
Alert management is difficult, cannot delete alerts easily and alerts do not always save.
What problems is the product solving and how is that benefiting you?
Alerting and understanding timelines of issues. Real time alerts give us a pretty quick response when things go wrong and it's very easy to use custom search ranges to build timelines of events


    Financial Services

Awesome tool for monitoring and debugging your app

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
It is easy to look for a particular log and do different type of aggregation on the result.
What do you dislike about the product?
There is a limit on the number of days you can go back. But this limitation depends on the subscription model your company is following.
What problems is the product solving and how is that benefiting you?
Problems it solves -
1. General log search
2. Query the log search result to come up with different statistics like error frequency etc.


    Consumer Goods

Good Service with a Little Bit of a Learning Curve

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Ability to access and query the logs of multiple microservices in one place. Also scheduled queries where results are emailed as often as I need.
What do you dislike about the product?
The query language leaves a little to be desired
What problems is the product solving and how is that benefiting you?
Monitoring of microservices and other cloud based services and APIs


    Computer Software

Software Engineer II

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Dashboards and ability to check logs using
What do you dislike about the product?
Syntax to query logs are not very well documented and explained in my opinion.
What problems is the product solving and how is that benefiting you?
We are looking for information on cause of problems and errors for all of our microservices when errors are logged. This is very useful to us to improve error handling and improve quality of our services overall.


    Fidel A.

Super Intuitive

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Using the app is easy. There's a bit of a learning curve but once you have the basics down everything works how you'd expect it to and everything is placed where'd you'd expect to find it. They also offer an amazing training a certification course to help you understand everything that you can do with Sumo Logic.
What do you dislike about the product?
There are some issues parsing logs, but that's probably more on the way our logs are built than on Sumo Logic.
What problems is the product solving and how is that benefiting you?
Gathering error logs after client reports something, Monitoring to stay ahead of the curb when something goes wrong.
Recommendations to others considering the product:
TAKE THE TRAINING! It helps a lot.


    Computer Software

Efficient and easy to use

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Running multiple queries at once, easy to learn.
What do you dislike about the product?
Interface changed somewhat recently and added extra clicks to get where I want to go (have to click NEW first) but it's not a huge deal. The ability to resize the results area as well as all other areas would be helpful.
What problems is the product solving and how is that benefiting you?
Troubleshooting issues for customers and checking various logs. I use Sumo Logic just about daily and it's a vital program in helping me resolve problems and issue as it allows me to run a live tail as well as digging into logs and auditing actions taken.


    Marketing and Advertising

Sumologic has been great!

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
It's fast, flexible, and the custom alerts are easy to setup.
What do you dislike about the product?
I wish it was easier to define objects to parse in messages.
What problems is the product solving and how is that benefiting you?
Error reporting and bug investigations