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Great Product!
What do you like best about the product?
Being able to look at a timeline of actions across different servers. Being able to build dashboards that give us insight into customer patterns.
What do you dislike about the product?
Barrier for entry sometimes is high. Takes time to be able to build interesting queries and with so many filters things can be confusing.
What problems is the product solving and how is that benefiting you?
Keep monitors of errors via dashboards. Provide a timeline of the life a session for Support to diagnose issues with our system.
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Sumologic review
What do you like best about the product?
The query language is very good, nice to make reviews
What do you dislike about the product?
multiple tabs in the fields makes it cumbersome
What problems is the product solving and how is that benefiting you?
troubleshooting
Very nice tool, especially after you take a bit of time to learn it.
What do you like best about the product?
Lots of useful features for building automated reports and monitoring.
What do you dislike about the product?
Syntax took a bit (though not much) getting used to. Uploading one-off datasets is more obtuse than it needs to be.
What problems is the product solving and how is that benefiting you?
Security Monitoring.
Real time monitoring using Sumo
What do you like best about the product?
The ability to monitor our services and in real time find out
What do you dislike about the product?
no HTML injection cant link other panels or boards from other tool to my sumo dash
What problems is the product solving and how is that benefiting you?
real time queue monitoring and event monitoring
Easy-to-use log management and analytics services tool
What do you like best about the product?
It is very easy to find the log data that I am looking for. And it is also very easy to create dashboard for monitoring and data analytics purposes.
What do you dislike about the product?
Some of the queries for older data takes quite long to return.
What problems is the product solving and how is that benefiting you?
Log management for many microservices. The benefit is to have one place to search for all the log information of all microservices.
Great experience
What do you like best about the product?
An easy language to create querys really quick
What do you dislike about the product?
Small resulotion ln 13 inch screens really hard to see logs
What problems is the product solving and how is that benefiting you?
I am resolving bugs through logs
SUPER SUPER helpful resource for understanding how our platforms function.
What do you like best about the product?
I don't have a computer science background and my engineering team took a chance on me coming from Customer Support. Sumo was the primary environment that helped give me a better understanding of how our platform works. The logs are relatively easy to read once I learned our codebase. They're also great to reference when troubleshooting through bugs or errors.
What do you dislike about the product?
I can't say that many negative things about it, to be honest. It's a platform that helps keep logs of our actions/events in our platform. As a Support Engineer, that helps me troubleshoot the root cause of bugs and basically do my job more efficiently.
What problems is the product solving and how is that benefiting you?
Having a source of truth in terms of logs that our team can rely on for tackling technical platform or integration issues.
Sumo
What do you like best about the product?
It's speed and ease to find the logs issues you are interested in
What do you dislike about the product?
It would be great of it could have more logic in the alerts
What problems is the product solving and how is that benefiting you?
We use it as an opps support alerts engine
great experience. great aggregations of logs and metrics
What do you like best about the product?
ability to use regex and aggregations. Helps with diagnosing issues.
What do you dislike about the product?
the favicon changes so much :). Not really much to dislike.
What problems is the product solving and how is that benefiting you?
viewing of error logs. Also helping find frequently failing tests from jenkins builds.
Recommendations to others considering the product:
great for aggregation and dashboards
Great tool for slicing and dicing of log!!
What do you like best about the product?
I love that I can search for complex combinations of strings to narrow down the log statements that I have to sort through by hand. In a high volume environment, this is absolutely key to successfully finding exactly what you're looking for.
What do you dislike about the product?
If I had to complain about something it would be the delay in time between when a log message is generated on my application and it arrives in Sumo. This can be a couple of minutes or more. However, as I have stated before, I'm in a high volume environment. So, I'm somewhat forgiving, knowing that it takes time to index all of that free-form text.
What problems is the product solving and how is that benefiting you?
As a developer, I mainly utilize Sumo to debug problems within my application. However, my team also uses it as a monitoring device, watching for specific tasks to execute when they are supposed to.
Recommendations to others considering the product:
SumoLogic is a large and sophisticated platform. Be prepared for a learning curve. You can perform simple requests very easily, but you'll need to follow some of their training materials to become proficient with more complex features.
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